Professional manner of all staff. The Branch Manager, David Tomlins was always available should you need his advice and guidance and with his years of experience this was greatly appreciated in a long... ãã£ãšèŠã
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Professional manner of all staff. The Branch Manager, David Tomlins was always available should you need his advice and guidance and with his years of experience this was greatly appreciated in a long... ãã£ãšèŠã
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We have been in our new home for just over a week & to say we are pleased is an understatement. The service from the staff at the Wickford office has been fantastic from the first viewing with Carolin... ãã£ãšèŠã
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âââââ I had an excellent experience with Nisha Kaur, Sales Manager at Douglas Allen Chadwell Heath, during the purchase of my property at 108 Primrose Avenue, RM6 4PR, with completion schedu... ãã£ãšèŠã
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After being left with a bad taste in the mouth from online property selling services (see my previous two reviews), i turned to a typical high street estate agent, Douglas Allen (after rea... ãã£ãšèŠã
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Established over 50 years ago, Douglas Allen is one of the most prominent independent estate agencies operating across Essex and East London. Originally founded in the 1970s, the agency became a key part of the respected Arun Estates family in 1992, allowing it to combine deep-rooted local expertise with the extensive resources of a major regional network.
Douglas Allen provides a comprehensive suite of property services, supporting clients through every stage of their moving journey. Their core offerings include:
Known for their customer-first philosophy, Douglas Allen's agents pride themselves on delivering a "positively memorable" experience. By pairing traditional local values with modern marketing techniquesâsuch as virtual 3D tours, professional photography, and targeted digital campaignsâthey consistently help generations of families successfully take their next steps on the property ladder.
Book a free valuation>åœè©²äŒæ¥ã«ããèšè¿°

The lengths we go to deliver the very best customer service are unmatched...

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Great team at the Epping Branch! Always happy to help, especially Ian who was my main contact. Ian went above and beyond and made my journey easy and stress free!
Thank you to all the team at Douglas Allen.
Frances Jones
My experience is great.
Jodie tricker
The lady help me alot to find better house for me. When i stuck in any documentation or anything she help me like a friend. Talking way is polite, good nature ,respected lady, many good this i cant explain.
Thanks alot jodie tricker for everything.
And thanks alot joana for successfull process.
I recently used Douglas Allen to sell my house. The staff were all very professional and worked hard to get me a buyer. I would
Particularly like to thank Rumel Miah and Andy Dumas who were my main points of contact. They kept me informed with regular updates and a very helpful online portal. My experience was very positive and I would highly recommend them.
Top marks for Alex Harding of Douglas Allen we found him to be very helpful, courteous and polite with a good knowledge of the industry we would not hesitate to use Douglas Allen again and would definitely recommend them to our friends and family
Stephen and Sue
I found Jake Cuthbert to be friendly and professional. He was willing and able to deal with my queries and made me have confidence in the answers he provided. He followed through promptly with communication where required either via telephone or email.
Overall I have been pleased with the service he has provided on behalf of Douglas Allen, he is an excellent representative of the company.
A very satisfactory experience with Douglas Allen, especiall with Joanna Martin, who wasexceptional and extremely professional in her conduct. She was pleasant, very helpful. patient and highly experienced and made the whole experience comfortable and smooth for me. I will definately be recommencing Douglas Allen to my family and friends.
Had a bad experience with another estate agency so thought I would try these not sold the house yet but early days the help from William Johnson at the Basildon branch has been very helpful and nothing is to much for them so hopefully won't be long before it is sold
Thank you Joanna & Jodie @ the Basildon branch , received excellent service from start till finish , Handover was smooth and communication was spot on , Highly recommended . TY
Joanne at the South Woodford branch was welcoming and knowledgeable. She put us at ease straight away and was super-efficient and reliable, going above and beyond her role to help and reassure us along to the way to buying a property. I wholeheartedly recommend Douglas Allen to ease the path of property purchase.
Talia has been an absolute pleasure to work with. She has been great at communicating and is extremely committed. She worked hard to achieve the best results for all parties and ensured everything went smoothly.
I am really happy with the service that I received from Jodi and Joanna, throughout the process of finding tenants, preparing all the documents and etc., They both are brilliant; especially Jodi. They both responded as and when I needed them.
I take great pleasure in writing this comment for this Company. Lucy is a great asset for them and its a great pleasure dealing with her. She went that extra mile to secure a property for us. Very pleased with the Customer Service we received from her and looking forward to have more more interaction with her. Very commendable indeed. Thank you so much Lucyâ¥ïž
Phebi has been great since registering with Douglas Allen, really been a pleasure dealing with her and great communication & support. Sending across info on new properties and arranging viewings as well, fantastic customer service. Thank you.
Avoid Douglas Allen Basildon branch. They failed to check our buyers had the actual funds for the deposit. Smoke and mirrors as to how they let this happen. Branch manager Gregg not interested in how their procedures failed.
We signed up for listing our property with Maureen Grey at the East Ham branch as she was an absolute pleasure to work with. She had a wonderful nature, transparent and professional in ALL aspects of her conduct. The rates offered are great and we are really excited to be on the market for what we hope will be a success. Either way, we certainly recommend Maureen and canât speak more highly of her! Thank you, Rishi & Brioni Lal
Very pleased and Happy with Joanna & Jodie! Purchased a investment proerty in Basildon, they both helped me find professional and great tentants in a short amount of time. Both very professional, friendly and organised with everything, hope to keep the working relationship in the future.
We couldn't praise David from Hornchurch enough. He kept us informed at all times through each stage of the buying and selling process.
A very understanding company.
I am so very impressed with the outstanding service that Joanna Martin from Douglas Allen (Basildon) has provided me with. First class professional help & support in renting my properties. Joanna is highly competent & exceptionally knowledgable in her field. Honestly canât praise her enough. I am so happy with the work that Joanna has carried out on my behalf. Very commendable indeed.
Just bought my new property with Douglas Allen had the pleasure of Caroline dealing with my sale nothing was too much trouble always accommodated when I needed xtra viewings and answered all my questions was a pleasure and smooth transaction of buying a property
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