Drape & Fade Barber Supplies ロゎ
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Drape & Fade Barber Supplies レビュヌ 

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TrustScore 5段階評䟡の3.5

3.5

理髪甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The shipping was relatively fast the clipper arrived in 5 working days to Hungary. I would refute the comments where they said the Support isn’t answering, in my case they did within 20 minute... もっず芋る

5぀星のうち5の評䟡

Hi, i ordered the lo pro Trimmer which was in sale. The Price was reduced by 60€. The Trimmer arrived in 5 Days, Bit you Need a EU Adapter because it‘s an british plug. I would recommend this page al... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

“I recently purchased a Babyliss Clipper and trimmer from Drope & Fade, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfec... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I bought a blade from them in November but didn't need to replace it right away so I waited and used it this weekend and then the blade pulls instead of cutting hair and they refuse to make a return o... もっず芋る

䌁業が回答したした

䌁業情報

  1. 理髪甚品店

連絡先

3.5

たあたあ

TrustScore 5段階評䟡の3.5

83件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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3.5

すべおのレビュヌ

(83)

過去12か月のレビュヌ数: 12件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great experience

Great experience. Very fast shipping to italy.

2024幎4月23日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Thank you very much for the 5-star review!

5぀星のうち3の評䟡

5 stars if the customer service gets better.

Got what i ordered in time, but with the wrong UK plugs. Not responding to emails, that I sent about it. Overall good price and delivery time, but customer service is almost non exsistent.
5 stars if the customer service gets better.

2024幎4月8日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Hi Niko, Thank you for taking the time to leave us a review. And apologies for overlooking your email. We have since upgraded our website to show the plug type on the product page, to avoid confusion.

5぀星のうち4の評䟡

Great hairdryer as described.

The hairdryer is exactly as described. However, i wrongly assumed, as the hairdryer was being shipped to spain, it would have the relevant plug on instaed of a UK plug. It was delayed by one day and I had to change the address for delivery as the delivery company couldn't find my address.

2024幎4月3日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Hi Anne, Thank you for your 4-star review. And I hope you are enjoying your hairdryer :) We have since upgraded our website to show the plug to show the plug type on the product page, to avoid any confusion.

5぀星のうち2の評䟡

My order got shipped to another address

2024幎3月29日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Hi Danielle, Thank you for your review. And apologies for the issue with the courier. However, we didn't ship the order to the wrong address. UPS had trouble finding your address, but it was ultimately delivered to the correct location after a lot of back and forth. We have since switched to a more reliable courier service for USA deliveries, and I'm happy to say that we can now deliver to your area in 24-48 hours from! :) Hopefully we can deal with you again in the future.

5぀星のうち5の評䟡

Happy with my order

It’s a top shop I cut hair since 1 jear and everywhere I’ve bought my stuff from wasn’t that fast and hadn’t a that good quality.

2024幎3月28日
自発的なレビュヌ
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Thank you very much Maxi! :)

5぀星のうち1の評䟡

Im still waiting for my clippers!

Im still waiting for my clippers!
I rode my wrong mail so i cant get any informations but It says 5-6 work days and im already waiting more than 2-3 weeks. I want my money back. SCAMM!

2024幎3月24日
自発的なレビュヌ
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Good afternoon,

Thank you for your review on Trustpilot.

However, we were unaware until you left your review that there was any issue with your delivery. Your DPD tracking number shows your parcel was despatched from us on the same day your order was placed.

I have contacted DPD to get an update as to why your delivery failed and they have said that the address provided was incorrect.

Can you please confirm the full delivery address and we will send this to DPD.

In relation to your review, we take false allegations of a scam very seriously and as can be seen from your tracking information, your parcel was despatched on time and the delivery details provided by you upon ordering to us were passed on to DPD to ensure delivery could be made.

Best regards,
Drape & Fade

5぀星のうち3の評䟡

It was 7 days late the shiping app was


It was 7 days late the shiping app was horibble but the clipper was good

2024幎3月4日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Hi Oliver,

Thank you for sharing your feedback. We're sorry to hear about the delay and the issues you experienced with the shipping app. We have since upgraded our courier integration to avoid this happening again in the future. We hope to be able to deal with you again.

5぀星のうち5の評䟡

Great experience

Fast shopping. Good customer service. Would recommend to anyone

2023幎11月2日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Thank you Joshua! We really appreciate your 5-star review!

5぀星のうち5の評䟡

Very good

Very good service and awesome products

2023幎10月27日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Hi Rodrigo,

Thank you very much for your 5-star review. We are delighted that you're happy with our service and range of products, and we look forward to dealing with you in the future!

Thank you,
Hazel

5぀星のうち5の評䟡

Prompt delivery

Prompt delivery. Great value for quality products.

2023幎10月17日
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Thank you for your order and 5 star review! We are delighted that you were happy with our delivery time and prices!

5぀星のうち1の評䟡

Ordered a JRL trimmer

Ordered a JRL trimmer, paid for it. Then received a notification from revolut my order was cancelled 2 days later. No word from the company or out of stock on website. No reason for my order to be cancelled, scam!!!

2023幎10月19日
自発的なレビュヌ
Drape & Fade Barber Supplies ロゎ

Drape & Fade Barber Supplies からの回答

Hi,

I'm sorry to hear you're frustrated with your experience. We take allegations of scams very seriously. I want to clarify that if your order was canceled but your payment was refunded, it's not a scam on our end. Your order was flagged by our fraud prevention system due to discrepancies between the billing and delivery addresses, along with other indicators. Our top priority is to ensure the security of all transactions.

Can you help us understand how you feel this constitutes a scam, especially when the funds were returned to the credit card you used?

Thank you.

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