An excellent really helpful service by Karen at Dreams, Blyth. The sleep analyser was of great use and Karen was able to guide us towards five or so mattresses out of many in the store that would suit... もっと見る
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The staff were friendly, knowledgeable, and welcoming. didn't rush me, helped me to choose the perfect bed, which i am extremely happy with. Also the two men that came to put the bed together, were re... もっと見る
The lady at blyth was exceptionally helpful, the delivery men great,I’ve only had my new bed over one wk, BUT I LOVE IT, so comfy , wish I’d changed my bed sooner, thank you so much
Very professional from start to finish Excellent communicators throughput the whole process Have recommended this company to family and friends
企業が回答しました
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 3 Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, 英国
- 01670 468561
4.8
優良
43件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service throughout…
From the advice in the Blyth store to communication and delivery the service was excellent. On the day of delivery, we were contacted by the driver and kept informed of the delivery time. Henry and Andy were friendly and helpful. The delivery was seamless and our property was left spotless after the delivery, construction of the new bed and removal of the old bed and mattress. Thank you.
2025年10月21日
Friendly knowledgeable staff
Friendly knowledgeable staff, no hard sell which puts you off. I felt at ease the whole time I was there.
I would highly recommend them.
2025年10月25日
自発的なレビュー
Really helpful sales team
Really helpful sales team. Excellent quality bed and quick delivery.
2025年10月24日
Good experience
Relatively new store in the area but the sales person was very knowledgable and friendly. Great variety of good quality products
2025年10月11日
自発的なレビュー
Worth the wait.
Took a while to get here but the single bed base is sturdy and looks great.
Especially happy with the drawers which hold a lot of bedding and very easy to use.
2025年10月10日
All staff were knowledgeable and…
All staff were knowledgeable and helpful delivery was timed beautifully and we managed the assembly ourselves .now enjoying our comfortable bed .
2025年9月20日
Fantastic service easy to choice a…
Fantastic service easy to choice a mattress due to sleep match bed thank you to the team
2025年9月1日
自発的なレビュー
Thanks for a straight forward process
Thanks for a straight forward process.
Just what I was looking for
2025年8月31日
Mattress shopping
Went for a new mattress for my grandad the girls in store were lovely and no pressure at all. We both Enjoyed a lovely cup of tea, and even went on sleep match machine which found him a great mattress . Highly recommend the store
2025年7月24日
自発的なレビュー
Dreams Mattress Blyth, great service and such a friendly team.
We popped into our new local store in Blyth after searching out of town and on the internet. Served by the very knowledgeable manager Justine. First she put us on the "sleep match"to find the right mattress for us. Great choice of mattresses and value for money to suit every pocket. The service was fantastic, offered tea/coffee/water, we made our choice there and then, we have had a Dreams mattress for years and loved it but its time for a replacement, we chose a Therapur ActiGel Glacier 4800 and its lovely and cool. Plus first class service from Dreams delivery service..thank you Justine for excellent service.
2025年8月1日
自発的なレビュー
Can't thank you enough
Can't thank the team at blyth enough. Helped me pick a mattres and and divan. After a few weeks of having my new bed I love it
2025年7月1日
自発的なレビュー
We had a great experience at Dreams…
We had a great experience at Dreams Blyth buying a new mattress - Emily was incredibly friendly and knowledgeable and helped us to get our new mattress easily
2025年7月19日
自発的なレビュー
Amazing staff very knowledgeable would…
Amazing staff very knowledgeable would highly recommend dreams
2025年7月19日
自発的なレビュー
Excellence from all staff from entry to…
Excellence from all staff from entry to purchase especially from Emily who was so helpful in choosing t correct mattress to fit our needs. The selection in the shop was huge and it would have been difficult to choose without appropriate advice. We are delighted with our purchase and would recommend Blyth Dreams to our friends.
2025年7月6日
Great customer service
Great customer service from Justine at Blyth store. Looked after us so well and so knowledgeable about the various mattresses and which ones would suit us best. Very happy with the whole Dream experience and our purchase. Would definitely recommend a visit
2025年7月5日
自発的なレビュー
Best place to visit for a new bed
Excellent service from viewing and ordering to our delivery- top class friendly service - recommend 5⭐️
2025年6月29日
I've been in the Blyth store recently…
I've been in the Blyth store recently for mattresses and a bed etc. Can't fault the staff
2025年6月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Veryprofessional
Very professional from start to finish
Excellent communicators throughput the whole process
Have recommended this company to family and friends
2025年6月15日
Dreams - Blyth からの回答
Good afternoon Colin,
I am delighted to hear that you were happy with your overall experience.
I have sent you a brief email following our conversation.
Many thanks,
Kishan
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