From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... もっと見る
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... もっと見る
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Broadcut Retail Park, PO16 8SU, Fareham, 英国
- 01329 237377
4.8
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You made sure that we received the type…
You made sure that we received the type of mattress we wanted. It is great
,
2025年6月29日
A very helpful young sales lady.
A very helpful young sales lady asked what we were looking for, we explained, and she asked if we would like to try the bed measurer. so she find the most suitable beds. She pointed out the ones that fitted the requirements. & gave us time to come to A decision which was great.
2025年6月27日
Brilliant all round
Dreaded the thought of a new ottaman bed and mattress . I definitely didn't need to worry. The delivery guys were fantastic as they built the bed for me and took the old mattress away. Storage is brilliant and the mattress really comfortable. Highly recommend Dream's and the hybrid mattress.
2025年6月21日
Nicky was absolutely brilliant
Nicky was absolutely brilliant at the fareham branch– warm, knowledgeable, and genuinely cared about helping us find the right bed. She made the whole experience easy and enjoyable with no pressure at all. Just great customer service from start to finish. Thank you, Nicky!
2025年6月18日
自発的なレビュー
Friendly sales team in fareham branch…
Friendly sales team in fareham branch very helpful. Delivery on time and always kept up to date with times
2025年6月15日
Perfectly delivery
Perfectly delivery, old mattress removed. New (soft) mattress very comfortable.
2025年5月24日
Very helpful and tailored my needs to…
Very helpful and tailored my needs to my budget totally satisfied with my order
2025年5月11日
自発的なレビュー
Dreams do come true
The service in the store was great, time and care taken to ensure I had the perfect bed for my needs. Delivery was on time and put together in no time. I’ve had a good nights sleep since taking delivery.
2025年5月2日
Very helpful in shop when I chose …
Very helpful in shop when I chose mattress. Very pleasant and helpful when they took away old mattress and delivered new . Made everything easy
2025年4月26日
Excellent customer service.
Excellent customer service in shop. And also quick efficient delivery of bed.
Thank you 😊
2025年3月14日
Sorry brain not workingSales person talked me into the…
Sales person talked me into the mattress I purchased just by talking to me telling me all about it but not treating me like a feeble old lady. The delivery went very well and the two men were extremely kind and helpful and now I’m used to sleeping on it, it is very comfortable.
2025年3月23日
Nicky in the store was absolutely…
Nicky in the store was absolutely brilliant, lots of information and experienced advice, absolutely no pressure at all.
Delivery guys were great
2025年3月9日
Nice service
Delivered on time, very polite delivery men. Good service, comfortable mattress.
2025年2月28日
The headboard was delivered within the…
The headboard was delivered within the time line given and is prefect.
2025年2月21日
So friendly and helpful.
2025年2月5日
A Dream
From friendly, knowledgeable service in the shop through to delivery and a good night's sleep the experience was a dream.
2025年1月7日
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