The staff In store couldn’t be more helpful, gave us plenty of information, we used the sleep match machine to determine our perfect match and gave us a pillow to ensure we tested the mattresses... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a memory foam mattress before that wasnt from dreams and it was giving me a bad back so i decided to change to a new sprung mattress from dreams which i got on a offer and saved £60 it was deliv... もっと見る
The welcome shown from the moment we entered the store was quite remarkable, and the genuuine experience and knowledge shown was of the highest order. We are convinced we have mad a very sound invest... もっと見る
second time I have purchased from Dreams and the service was great the fitters cleaned up every scrap of plastic /cardboard etc .wore protective overshoes ,they were friendly and polite did the assemb... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 4 Victoria Retail Park, HX3 5HL, Halifax, 英国
- 01422 360495
4.7
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arrived on time,very friendly and well…
Arrived on time,very friendly and well turned out.Old mattres out and new one on the bed in 10 minutes.
2026年7月5日
Excellent service. Great in store staff
The staff In store couldn’t be more helpful, gave us plenty of information, we used the sleep match machine to determine our perfect match and gave us a pillow to ensure we tested the mattresses properly. They showed us all the mattresses the sleep match recommended.
We had a problem at the checkout with our payment on our phones and they went above and beyond to help us! staying open slightly after closing to ensure we got sorted. They were super patient with our 2 children who had done behaving and wanted to test the beds themselves.
The communication from purchase to delivery was great. The delivery guys were very polite and gave us lots of info on our new mattress. Took our old mattress away and unwrapped our new one.
2026年6月28日
I had a memory foam mattress before…
I had a memory foam mattress before that wasnt from dreams and it was giving me a bad back so i decided to change to a new sprung mattress from dreams which i got on a offer and saved £60 it was delivered on time and wrapped in a protective plastic sheet.ive just had my first nights sleep on my new mattress and it was so comfortable like sleeping on a cloud of air i had the best nights sleep.
2026年6月15日
The team that came to assemble the bed…
The team that came to assemble the bed were friendly and professional. The bed is excellent. The sales staff were very helpful and not a bit pushy.
2026年6月13日
Helpful all round!!
The guy in the shop was really helpful and patient.
The delivery guys went above and beyond for me, helping me when they didn't need too.
So that's why I've left a 5 star rating.👍
2026年5月31日
Everything went well all nice people…
Everything went well all nice people good quality very good .
2026年5月29日
Great showroom in Halifax
Great showroom in Halifax. Lovely, helpful staff. Communication was good from the delivery guys on the day of delivery. Took the mattress upstairs and into the room of our choice and took our old mattress away. All add ons but worth it.
2026年4月11日
Staff very helpful .
Staff very helpful store clean easily ordered item I wanted happy with how I was treated by the staff member who served me. Very professional .
2026年4月10日
We spent over an hour in dreams looking…
We spent over an hour in dreams looking at the beds and trying them all out. We wasn't pestered by the sales team but they was there to answer any questions we had. We absolutely love our new bed and mattress and the delivery team was excellent.
2026年4月7日
Peace of mind
I suffer with rheumatoid arthritis and had specific wishes for my new bed. Luckily Josh was there to help me find what I needed and thanks to him I can now get more than a few hours sleep at a time and I'm not in as much pain now. All I can say is Thank you.
2026年4月6日
Excellent service and product.
Friendly staff, very knowledgeable, polite and helpful. Very good product at a competitive price. Super slick delivery service. Wide range on display at the showroom.
2026年3月20日
Good experience
Joseph and his colleague delivered the new mattress on time after keeping us well informed about delivery time. Very narrow stairwell and space to manage but they completed it cheerfully and professionally.
2026年2月24日
Brilliant service and price
Brilliant service and price. Very helpful and we got just what we needed.
Very happy 👍👌
2026年2月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Expensive mattress but very poor…
Expensive mattress but very poor quality, bowed in middle was awful hard and uncomfortable, had to wait nearly 3 weeks for another one without decent nights sleep, hope the next one OK 😒🙄
2026年2月15日
Dreams - Halifax からの回答
Good afternoon,
Thank you for your your recent review.
I am sorry to hear that there was an issue with the comfort of your new mattress.
We have contacted you today to discuss this further and look forward to hearing from you.
Kind Regards,
Wayne
Very good
Very good. The delivery turned up on time. The two people delivering were great. Professional and polite. Good work. Well done Dreams
2026年2月6日
Pleasant experience
Very pleasant young lady assistant, could not have been more helpful. No sales pressure just helpful advice, +pillow+coffee.
2026年1月18日
Friendly staff and a nice atmosphere instore.
Friendly staff with great product knowledge and a good display of products instore.Staff was all very pleasant and seemed to be proud and happy to work at dreams.
2026年1月25日
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