The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... もっと見る
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レビュアーのコメントを見てみましょう
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... もっと見る
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... もっと見る
Fantastic shop ! Steve was amazing ! He went out of his way to help me. From walking into the shop and walking out, everything was so simple and no issues. No matter how many times I went to... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, 英国
- 01162164941
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Loved it
Loved it! Got everything that I needed and was amazed by the quality of the beds. Customer service was great and we will be recommending Dreams to friends and family.
Great service from Dreams
Delivery men kept me updated on my delivery time, wore protective footwear. Great service from Dreams. Beds were delivered and fitted by delivery men.
the bed that i ordered was not that i…
the bed that i ordered was not that i expected but that was my fault the staff was very good i will like to change it but the cost off changing the mattres was not wot i expected
I’m so glad we chose Dreams for our new…
I’m so glad we chose Dreams for our new mattress. The staff were friendly, knowledgeable, and really took the time to listen to what we needed. They explained the different options clearly, encouraged us to try out a few, and made sure we didn’t feel rushed. Thanks to their guidance, we found the perfect mattress that’s both comfortable and supportive – we’ve been sleeping so much better since. Dreams made the whole process easy and stress-free, and I’d definitely recommend them.
I had the absolute best experience at…
I had the absolute best experience at Dreams today thanks to Jas (and also Shani) who both went above and beyond in helping me find the perfect bed. From the moment I walked in, Jas made me feel so welcome, listened carefully to what I was looking for, and guided me through the options with genuine care and expertise. Shani was also fantastic in supporting the process, and together they made the whole experience enjoyable, stress-free, and exciting.
I left the store not only with exactly what I wanted, but also feeling thrilled with my purchase and really grateful for the outstanding customer service I received. Jas in particular deserves the highest praise – professional, knowledgeable, and truly invested in making sure I was happy.
A huge thank you to both Jas and Shani – I can’t recommend them, and this Dreams store, highly enough!
回答に AI 支援を利用する場合があります詳細を表示
Don't fall for the salesperson
Don't fall for the salesperson. We were mis-sold a Tempur mattress and have been suffering health issues in the form of back pain ever since. We have resorted to sleeping on the floor as can't afford to spend another £2000 on a mattress. Dreams and Tempur both refuse to help

Dreams - Leicester St George からの回答
We had counted down the days for our…
We had counted down the days for our new mattress and the day had finally come. Patrick was our delivery driver and poor guy was left to do the task of droppin the new mattress n takin the old one. His colleague was lazy and disrespectful. My husband helped with the bringin and taking. It wasnt a easy job. Our mattress has given us restful nights but dont pair patrick with someone who is lazy. Patrick had only been on the job for 6 months

Dreams - Leicester St George からの回答
I had a great experience purchasing a…
I had a great experience purchasing a mattress recently. The sales assistant, Khushali at Leicester store was amazing. She took the time to understand our needs, helped us choose the perfect mattress, and offered us a great deal. Her knowledge and friendly approach made the whole process smooth and stress-free. Highly recommend.
Good staff
"The staff should clearly introduce the products, listen patiently to the environment of our room, and then give us advice on how to choose the right items."
Shop assistant where helpful
Shop assistant where helpful
Customer service not so much I am still waiting for some bits for my bed
Been waiting since February

Dreams - Leicester St George からの回答
Great service
Had my bed delivered a few weeks ago and fitted. The delivery men were so helpful and did a great job at navigating my bed to the attic! Great service and great bed highly recommend
Knowledge of products
Knowledge of products. No hard sell and friendly but not pushy advice.
We are very comfortable with the new…
We are very comfortable with the new mattresses that we purchased from Dreams, thank you. They were promptly delivered when predicted and taken to the bedroom by a couple of very helpful and pleasant chaps. I would recommend Dreams to anyone considering updating their sleeping arrangements.
Went to the St George’s store and…
Went to the St George’s store and dealing with the person who’s badge said Store Manager, was definitely unprofessional and inappropriate with comments especially going in as a couple. Maybe learn how to read the room and how to act around men.

Dreams - Leicester St George からの回答
Great Store, Friendly & Knowledgeable Staff
Both store assistants wr very helpful and friendly. Unfortunately the frame on store display that we wanted was not available to order on store or online, which was a let down because store had SALE on this particular frame and we just wanted to shop for everything in one go. We did buy mattress, however delivery only available in two weeks time, meaning we still have to wait. Delivery was FREE but only to doorstep, again can't complain really and can always get the kids to carry up to room thereafter. Overall I would recommend this particular Dreams store in Leicester and I will definitely be back again in future when the time to change my mattress is due.
They have very good finance options…
They have very good finance options without interest and are helpful
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