The amazing dreams machine assessed accurately the type of mattress I needed There were 5 to choose from and the one I bought has given me good night's sleep .Excellent service everything happened as... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I felt comfortable walking around the store and didn’t feel pressured by the sales team. When I asked questions they were answered knowledgeably and was guided to exactly the right mattress for my req... もっと見る
I was acknowledged on arrival but given time and space to have a look around. Help was offered after a few minutes of browsing and a good explanation given for why I was struggling to find what I had... もっと見る
From Sam at the Middlebrook store, to the two delivery guys, the Dreams experience was a very good one. Although our order wasn't straightforward Sam was very helpful, sorting everything out for u... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Middlebrook Retail Park, BL6 6JA, Bolton, 英国
- 01205332716
4.8
優良
452件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very positive experience
A very positive experience. The sales colleague was very helpful and knowledgeable and took the time to show us many options and explained the differences between mattresses. We were given a warm, friendly welcome on entering the Middlebrook store. When we did decide on a purchase she was very efficient when dealing with us.
2025年11月28日
自発的なレビュー
Great company to deal with
Great company to deal with. Very helpful and knowledgeable. Deliverd as arranged. Loving the comfy bed we purchased. Highly recommeded. Will use again....in a few years!
2025年11月22日
Really like our new Tempur mattress
Really like our new Tempur mattress. Very comfortable, sleeping much better.
2025年11月22日
Dreams Made Easy: Martin Is Your Guy
“Martin, the manager at the Middlebrook/Horwich branch, is an excellent person who truly puts customers first. He offered us a deal far better than we expected, and we are extremely happy with both the product and the delivery time. We would definitely recommend anyone looking for quality mattresses to visit the store and speak to Martin for the best deal.”
2025年11月6日
自発的なレビュー
Great customer service
All round great customer service from bed selection in store to delivery.
2025年8月14日
Excellent sales personnel
Its the staff who were honest, respectful, decent and lovely people offered excellent customer service. Spent time and effort to get us what we needed mattresses bespoke.
2025年10月19日
自発的なレビュー
Excellent customer service
Excellent customer service. Absolutely gorgeous bed I love it and went back to order the matching draws.
2025年10月19日
As i entered the store i was greeted by…
As i entered the store i was greeted by a nice young man who showed me the range and prices of the beds I wanted to see I thanked him then left I went to three other stores and returned to dreams where I then purchased the bed I wanted it was delivered on time and also built quickly
2025年10月10日
How a salesperson should treat a customer.
I felt relaxed and unhurried yet I was given full information and advice. The staff member was courteous and not at all pushy.
A pleasant experience.
2025年10月11日
自発的なレビュー
Professionals
From browsing to ordering & then delivery to fitting I have been very impressed with my experience.
Would recommend.
2025年10月11日
Excellent service
Quick entry - removed picture off the wall to prevent an accident. Removed the old mattress easily.
2025年9月24日
Excellent customer service
Excellent customer service. Staff were friendly and very informative, nothing too much trouble. Happily let our dog in and even provided her with a gravy bone and offered her a drink ( extra star) Fair price for what we bought, delivery on time. Paid a little extra to have our 3 beds put together by the friendly and professional delivery men, who also took away all the packaging, which was worth every penny. Highly recommend this company.
2025年9月10日
Delivered on time and date as promised
Delivered on time and date as promised. Disposed of old bed and mattress. Assembled new bed. Worth additional charges.
2025年9月12日
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