Dreams store was very large inside and presentable. The staff member that served me was very helpful and polite, providing options and suggestions. The order proceeded according to date and wa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Gents who delivered mattress were respectful of property. Can't fault them. Only criticism is with your charges to place mattress in bedroom. We do think £39 is excessive for something that took 5 mi... もっと見る
Friendly store assistant, good explanations, completed sale quickly. Texted with regular updates, mattress arrived before specified time slot but suited me. As agreed and paid for old mattr... もっと見る
Brilliant F2F customer service. Matt saw my husband and I wondering in the store and laying on every single bed we came across in the hopes that it would please us both. Matt directed us towards their... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Wells Green Retail Park, B26 3PX, Birmingham, 英国
- 01212815718
4.8
優良
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent mattress.service.delivery and…
Excellent mattress.service.delivery and price.we are extremely satisfied.
2026年1月31日
Lovely lady was helpful and listened to…
Lovely lady was helpful and listened to what bed I wanted in Sheldon Dreams Store.
2026年1月30日
Dreams that can come true.
Dreams store was very large inside and presentable. The staff member that served me was very helpful and polite, providing options and suggestions.
The order proceeded according to date and was sent constant updates up to the time of delivery.
The delivery driver was prompt and polite. Dropped off the bed and collected the old one with ease, keeping everything simple and professional.
Great service all round.
2026年1月26日
Gents who delivered mattress were…
Gents who delivered mattress were respectful of property. Can't fault them.
Only criticism is with your charges to place mattress in bedroom. We do think £39 is excessive for something that took 5 minutes, someone's is raking it in!
2026年1月23日
I would recommend Dreams all day long…
The Sales person advised me of what was on offer,regarding me wanting to buy a new Mattress for my current Bed Base, he was very helpful!
And I am pleased with what I purchased.
The delivery went well..
2025年12月12日
From the assistant in the shop to the…
From the assistant in the shop to the two guys who delivered and assembled the bed it was a first class experience thanks
2026年1月2日
From when I entered the shop I was…
From when I entered the shop I was greeted so nice felt comfortable explained what kind of bed I was looking for specially with so much to choose from the the one I purchased was a 200i sleepmotion wow am I impressed with the bed thanks guys
2025年12月6日
My marvellous mattress
The special offer was amazing! The sales man was friendly, knowledgeable and really went out of his way to help me. The mattress is superb!
2025年11月22日
Good service from start to finish.
We were left to browse the store at our leisure and wasn't pestered. Someone was available straight away to process our order when we were ready. The day before we were given a time slot for delivery. Our mattress was delivered on time.
2025年11月12日
Fab product and wonderful staff in the…
Fab product and wonderful staff in the store. Brilliant delivery and great communication
2025年11月22日
A very satisfied customer
The whole process from purchasing the bed to delivering and putting it together ran smoothly
2025年11月15日
Friendly store assistant
Friendly store assistant, good explanations, completed sale quickly.
Texted with regular updates, mattress arrived before specified time slot but suited me.
As agreed and paid for old mattress taken away and new one delivered to upstairs bedroom as agreed.
Mattress comfortable.
Nothing to complain about.
2025年10月10日
Friendly store
Lovely lady greeted me into store. Gave me time to browse then came over to help me find the perfect mattress. Offered a drink and made me feel happy to shop there.
2025年9月12日
自発的なレビュー
My dream come true
I love the mattress and the service I recieved from dreams has been excellent.
My dream are surely come true. My back pain has gone and the mattess is lightweight, but medium hard which is what I wished.
Thank you very much
2025年8月20日
Comfort!!!
The new mattress took me two nights to adjust to but I am now having some of the best sleep that I've ever had.
2025年8月19日
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