Really knowledgeable salesman. Let us move a couple of mattreses around in order to try them on different bases. Delivery was a big negative. Paid for the mattress, before delivery date was mentioned... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely amazing, I’m sleeping much better, no hip pain anymore. An utterly dreamy mattress, I chose well. I spent a good while in the Dreams store going over and over the mattresses to slowly eli... もっと見る
Fantastic caring service from Mehrnoush. Welcomed us into the store & asked if we needed any help or assistance. We said at the moment "we're just looking" We were left to wander the store & invited... もっと見る
We was greeted and served by Mansoureh Moghaddam at Stevenage branch who was so professional and assisted us on the ottoman beds we needed. Once we found our bed we was then told about offers and di... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Stevenage Retail Park, SG1 1XN, Stevenage, 英国
- 01438500172
4.6
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bed Purchase & Delivery
The sale person was really helpful and i was able to buy the right bed and base at the right price.
Very knowledgeable of the product.
The delivery was very efficient.
Happy Customer
2026年4月12日
Mansoureh was very helpful and patient
Mansoureh was very helpful and patient. She spent a considerable time advising us on the best options for our new mattress. Thank you.
2026年3月26日
DREAMS a have been a first class…
DREAMS a have been a first class company from the moment we walked through the door to the actual delivery of our new mattress.
Very helpful assistant in the shop, and a brilliant delivery Team.
Nothing was too much trouble for them, and Dreams have kept in touch with us all the way.
It would definitely recommend them.
2026年3月28日
New mattress experience
In store we had help choosing the correct mattress for our needs . The delivery date was within 2 weeks of purchase .
The delivery time was well communicated and on time . The 2 gentlemen delivering went above and beyond taking down pictures on the stair well wall - and without hesitation replaced them ( my husband was on crutches) so it would have been a few months with no pictures - a genuine public thank you
The mattress has exceeded comfort and we are sleeping really well
2026年3月20日
Absolutely amazing!
Absolutely amazing, I’m sleeping much better, no hip pain anymore.
An utterly dreamy mattress, I chose well.
I spent a good while in the Dreams store going over and over the mattresses to slowly eliminate them down to my two favs. Then decided on this one and I’m a very happy customer, I feel like a princess on my new incredibly luxurious mattress.
2026年3月8日
A successful visit
There were a large variety of beds in store and although the store was busy it was well staffed.
2026年3月7日
自発的なレビュー
They very pleasant very helpful and…
They very pleasant very helpful and excellent respect for my home
2026年3月1日
Great experience
From ordering to delivery was seamless, the delivery guys were respectful, professional & friendly
2026年2月16日
Great experience from start to finish
It was a great experience from start to finish. Showroom was clean. Staff were helpful and guided us through the process.
Bed was ordered and we were kept updated on progress and arrived on time. Delivery men were great and most importantly, the bed is fantastic.
2026年2月22日
Comfortable mattress
Comfortable mattress at a reasonable price.
Fast delivery. Very happy with my purchase.
2026年2月10日
Fantastic Bed & Mattress
Very pleased with the bed and particularly the mattress. Extremely comfortable versus any mattress we've had previously.
Service throughout has been excellent, absolutely no complaints at all.
2026年2月8日
Warm welcome and no pressure
We were welcomed at shop and assistant suggested we use their machine to check best firmness for mattress. Then she left us alone and no hassle at all.
2026年2月7日
Double ottoman bed…
The salesman was able to advise on the purchase. Bed due for delivery within 1 week which was amazing. The promised email was received on the day before delivery, confirming the eta. On the day of delivery the driver called to say he was on his way and subsequently arrived on time. The 2 men were competent and efficient. The only downside was that the bed was much more expensive than in other shops, but we chose dreams due to the fact that That they would both deliver and build the bed.
However we were very happy and would recommend Dreams to other people.
2026年1月30日
Better nights sleep
2026年1月30日
Happy customer
great service in the shop, delivered as promised, text and phone call confirming 2 hour slot
no complaints at all
2026年1月10日
Great customer service
The customer service at the shop and while delivering the mattress
The mattress is also very comfy.
2026年1月8日
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