Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal
Stela is a fantastic sales person. She answered all my questions about the car and her explanation of the purchase options and add ons was clear. On the day of collecting the car, there was somethin... もっと見る
Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... もっと見る
企業情報
当該企業による記述
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
連絡先
Reigate Road, KT17 3LA, Epsom, Surrey, 英国
- 01737 300985
4.7
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Could not recommend more!!
I had an incredible experience with Drift Bridge in Epsom with Aggie. She made us feel welcome and comfortable as soon as I first walked through the door and her knowledge of Audi’s is second to none. Could not recommend them and Aggie more!
2026年6月13日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your fantastic 5-star review, Izzy!
We’re so pleased to hear you had such an incredible experience with us at Audi Approved Epsom. It’s great to know that Agi made you feel so welcome and comfortable from the moment you arrived, and that her knowledge and support helped make everything easy for you — we’ll be sure to pass your kind words on to her.
We really appreciate your recommendation and hope you’re enjoying your new Audi. Thank you again!
Very friendly and efficient staff
Very friendly and efficient staff. Everything was done to make buying the Audi a pleasant experience.
2026年6月2日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, John!
We’re really pleased to hear that you found the team friendly and efficient, and that everything was done to make your Audi purchase a pleasant experience. That’s exactly what we aim for.
We really appreciate your feedback and hope you’re enjoying your new car. Thanks again for choosing Audi Approved Epsom!
Great experience with Conrad at Audi Epsom
I purchased my new car from Conrad at Audi Epsom, it was a great experience from start to finish. Conrad was so helpful, fully explaining everything to make sure that I understood which was really refreshing. I really couldn’t have asked for more. 10/10 customer service! Thank you so much Conrad.
2026年6月6日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you so much for your fantastic 5-star review, Emma!
We’re delighted to hear that you had such a great experience purchasing your new car from Conrad at Audi Approved Epsom. It’s wonderful to know he took the time to explain everything clearly and made the whole process easy and reassuring for you — we’ll be sure to pass your kind words on to him.
A “10/10” is amazing to hear, and we really appreciate you taking the time to share your feedback. Enjoy your new car, and thank you again for choosing Audi Approved Epsom!
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Mr McIlwaine!
We’re really pleased to hear you received excellent service from the team from start to finish. It’s great to know your experience was smooth and positive throughout.
We really appreciate your feedback and hope to welcome you back to Audi Approved Epsom again in the future.
Lim was very helpful
Lim was very helpful, taking the time to understand and meet our requirements
2026年6月1日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review!
We’re really pleased to hear that Lim was so helpful and took the time to understand your requirements properly. That kind of care and attention makes all the difference, so it’s great to know your experience reflected that.
We really appreciate your feedback and hope to welcome you back to Audi Approved Epsom again soon.
Responsive and helpful.
2026年5月28日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review!
We’re delighted to hear that you found the team responsive and helpful. Sometimes it’s the simple things that make the biggest difference, so it’s great to know we delivered a positive experience for you.
We really appreciate your feedback and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
The team made everything simple and…
The team made everything simple and enjoyable.
They were honest, approachable, and never made me feel pressured.
Thank you for the excellent service and will definitely be recommending this dealership to others.
2026年5月29日
自発的なレビュー
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your wonderful 5-star review, Caroline!
We’re so pleased to hear that the team made the whole experience simple and enjoyable for you. Creating a relaxed, honest and pressure-free environment is exactly what we aim for, so it’s lovely to know that came across during your visit.
Your recommendation means a great deal to us, and we really appreciate you taking the time to share your feedback.
Enjoy your new car, and we look forward to welcoming you back to Audi Approved Epsom in the future!
Epsom Audi escellent experience
Agnieszka at Epsom Audi is very courteous, professional, honest, and extremely helpful throughout the whole process. She made everything smooth and straightforward, and it was a real pleasure dealing with her to purchase my A4 Avant. I’m very satisfied with the service provided and would highly recommend her to anyone looking to buy a car.
2026年5月13日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your fantastic 5-star review, Michael!
We’re so pleased to hear that Agi made your Audi A4 Avant purchase such a positive experience. Her courteous, professional and honest approach is exactly what we strive for, so it’s wonderful to know she helped make everything smooth and straightforward for you.
We’ll be sure to pass on your kind words to Agi — she’ll be delighted to hear them.
Thank you for your recommendation and for choosing Audi Approved Epsom. We hope you’re enjoying your A4 Avant and look forward to welcoming you back in the future!
Absolutely delighted with my experience.....
From beginning to end my interaction with the team at Drift Bridge Epsom was brilliant - very smooth, very organised, everything made simple and straightforward,
Absolutely delighted with my decision to purchase a car from them, and very impressed with how it was all handled.
2026年5月15日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your fantastic 5-star review, Paul!
We’re delighted to hear that your experience with the team at Audi Approved Epsom was such a positive one from start to finish. Buying a car should be an exciting and enjoyable experience, so it’s great to know everything felt smooth, organised and straightforward for you.
Most importantly, we’re thrilled that you’re delighted with your decision to purchase from us. Your kind words mean a lot to the whole team.
Thank you for choosing Audi Approved Epsom, and we hope you enjoy every mile in your new car!
Knowledgeable and polite
100% took my requirements into consideration, knowledgeable and polite. Took immediate action to remedy a minor issue.
2026年5月17日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Richard!
We’re really pleased to hear that the team took the time to understand your requirements and provided knowledgeable and polite service throughout.
It’s also great to know that the minor issue was dealt with quickly and efficiently. We always aim to make the experience as smooth as possible, so your feedback is greatly appreciated.
Thank you for choosing Audi Approved Epsom, and we look forward to welcoming you back in the future!
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Laurence!
We’re delighted to hear that you found our team pleasant and efficient. Providing a friendly and professional experience is something we take great pride in, so it’s lovely to receive your feedback.
We really appreciate your support and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
Amazing Service from Shaun
Amazing Service from Shaun, the whole team have been fab, but especially Shuan. Thank you so much !
2026年5月16日
自発的なレビュー
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you so much for your 5-star review, Esther!
We’re delighted to hear that you received such amazing service from the team, and especially from Shaun. We’ll make sure your kind words are passed on to him — he’ll be so pleased to hear them.
Thank you again for taking the time to leave your feedback. We really appreciate your support and look forward to welcoming you back to Audi Approved Epsom in the future! 😊
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Juliet! We’re delighted to hear that Lim and Jay made your experience such an exceptional one.
We’ll be sure to pass on your kind words to them — they’ll be thrilled to know they made such a positive impression.
Thank you for choosing Audi Approved Epsom. We really appreciate your support and look forward to welcoming you back in the future!
Seamless with a very fast turnaround
Seamless with a very fast turnaround - within 24 hours we had our new car! Agi is fantastic, such a pleasure to meet her and she was super helpful with our new car (and getting rid of our old car)
2026年5月2日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Katie! We’re so pleased to hear everything was seamless and turned around so quickly for you.
It’s great to know Agi made such a positive impression and was so helpful with both your new car and part exchange, we’ll be sure to pass your lovely feedback on to her.
We really appreciate you choosing Audi Approved Epsom and hope you’re enjoying your new car. Thanks again!
Mr Conrad was very professional and did…
Mr Conrad was very professional and did an excellent job in choosing the vehicle
2026年5月8日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Bala! We’re really pleased to hear that Mr Conrad provided such professional service and helped you choose the right vehicle.
We’ll be sure to pass on your kind words to him. We really appreciate your feedback and hope you’re enjoying your new car. Thank you again for choosing Audi Approved Epsom!
Great experience buying my Q7
It was great experience start to finish of my buying process. Being accommodated without an appointment during my first visit, further appointments to test drive, addressing any concerns I had on the car I chose and all the way to the delivery; all great and very happy overall. Thanks Nick and everyone at driftbridgegroup Epsom
2026年5月2日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Vijay! We’re really pleased to hear you had such a great experience from start to finish.
It’s great to know the team were able to accommodate you, support you through the test drive and questions, and make the whole purchase and delivery process smooth and enjoyable. We’ll also make sure Nick and the wider team see your kind words.
We really appreciate your feedback and hope you’re loving your new car. Thanks again for choosing Audi Approved Epsom!
Easy to purchase a car
I was looking to purchase a particular car which they had in stock and the salesperson made it really easy to reserve the car and then buy. Very friendly staff, helpful, smooth buying and px experience. Have booked a service plan with them.
2026年4月29日
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, David! We’re really pleased to hear the whole process was smooth and easy for you, from reserving your car through to purchase and part exchange.
It’s great to know the team were friendly and helpful throughout, and we’re especially glad you’ve decided to take up a service plan with us as well.
We really appreciate your support and look forward to seeing you again at Audi Approved Epsom. Enjoy your new car, and thanks again!
Drift Bridge Group - Audi Approved Epsom からの回答
Thank you for your 5-star review, Mr Patel! We’re really pleased to hear you had such a positive experience with our team.
It’s great to know you found our sales approach honest and helpful, that’s exactly what we aim for. We really appreciate your kind words and support.
We hope you’re enjoying your new car and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
Purchase of car
Friendly customer service from Jason, very pleasant experience during the process of purchasing my car
2026年4月29日
Drift Bridge Group - Audi Approved Epsom からの回答
Thanks for your 5-star review, Derek! We’re really pleased to hear you had a friendly and pleasant experience purchasing your car with us.
It’s great to know Jason looked after you so well throughout the process, we’ll make sure he hears your kind feedback.
We really appreciate you choosing Audi Approved Epsom and hope you’re enjoying your new car. Thanks again!
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