Absolutely appalling customer service. I was upsold an upgraded car, which I paid for - only to find out during one of the hottest heatwave weekends of the year, the A/C was broken. I contacted immedi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team... もっと見る
企業が回答しました
Great experience (again) at Drivalia Fulham Broadway. Staff couldn't have been friendlier or more helpful and the car was exactly what we needed, ran perfectly and an easy, quick drop off too.
企業が回答しました
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand... もっと見る
企業が回答しました
企業情報
Drivalia UK - FULHAM について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
Fulham Broadway, Shopping Centre, SW6 1BY, London, England, 英国
- 020 3345 9560
4.2
ほぼ満足
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Drivalia Fulham… EXCELLENT!
Couldn’t recommend Drivalia Fulham enough! Always excellent service! Reliable and excellent customer service from booking to handing over the keys… big thanks to George and Kobi
2026年1月15日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really great service
Really great service. Kobby helped me, he’s great and made the whole process easy.
2026年1月16日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic service from start to finish
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team helps with everything they can to make the whole rental process as seamless and stress‑free as possible. Highly recommend Drivalia Fulham, with special thanks to Koby!
2026年1月6日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I have been using Drivalia for over a…
I have been using Drivalia for over a year now, specifically the Fulham Broadway branch for close to a year now. I have dealt with Koby at every instance and he is an absolute superstar, he makes the difference.
2026年1月10日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Koby experience 10/10
Koby experience 10/10, easy and quick. Would definitely use again
2026年1月8日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent, fast service
The service was very quick and efficient - Koby the guy who I dealt with was very helpful
2026年1月9日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Wonderful service…
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand new. I did have a few glitches with the computer - rear view camera not turning off when in drive & wing mirrors nor opening out after I stopped one time - but these were minor issues and easily sorted out. Many many thanks to the wonderful staff (particularly George & Nathan), who made my dealings with Drivilia so enjoyable. Nathan even drove me and my luggage home after I dropped the car off. I couldn't be happier with the service. Will definitely use them again. Thank you so much guys. Happy New Year!
2025年12月1日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Me gustaría que sepan los usuarios de Alquiler de coches
Me gustaría que sepan los usuarios de alquiler de coches que Drivalia me ha cobrado 155 libras por que consideran que tienen que limpiar el interior de un coche que he alquilado recientemente. Sinceramente, me parece un robo. Además, como cogen tu tarjeta en depósito, luego te hacen el cargo y ve luego a reclamar.
2025年10月17日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
AVOID!!
Customer service is terrible. We arrived at the pick up location and the vehicle we requested was not there. Meaning we couldn’t use the vehicle as intended. There was no communication about the change in vehicle prior us to collecting it
2025年6月27日
自発的なレビュー
Drivalia UK - FULHAM からの回答
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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