I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... もっと見る
Once I phoned and spoke to the agent Jay Patel it was a dream. Jay got me a substantially cheaper price than what was posted on the website and created my booking efficiently and in super quick time.... もっと見る
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... もっと見る
企業情報
Drivalia UK - RESERVATIONS (Leeds contact centre) について
当該企業による記述
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
連絡先
Percy Street, LS12, Leeds, Armley, 英国
- 08000 75 80 75
4.9
優良
2113件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service, Great Team, would 100% Book again!
We called them because we had a doubt about driving license policy and didn't expect the superb customer service we received, they helped us with everything, got us a better deal than what we had found online, I am sad I don't remember the name of who helped as he was great! Honestly I would book with Drivalia again for sure!!!!
2026年8月27日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay is brilliant
Jay is brilliant. Always gets me a cheaper price than on the app or website. Quick, efficient and friendly.
2026年8月27日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was very pleased with this booking
I was very pleased with this booking. Thank you for the very detailed and patient explanation.
2026年8月24日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Live Chat service
The response from Jay was quick and efficient
I would have no hesitation in using live chat.
Cannot fault the service provided
2026年8月23日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really quick an efficient booking…
Really quick an efficient booking process. Jay answered all my questions and provided the cheapest option for me. Great booking service!
2026年8月23日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fast Reservation
I booked a car very quickly using the chat service. I quite often book cars with Drivalia, the service is always excellent.
2026年8月23日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Such a wonderFul experience
Such a wonderFul experience, they really helped out and provided excellent service
2026年8月23日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos was incredibly helpful and very…
Janos was incredibly helpful and very efficient in helping me book. 10/10 service.
2026年8月21日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very quick response by email and always…
Very quick response by email and always very helpful.
2026年8月21日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Chat with Janos was super helpful.
Janos was very helpful, I had quite a few questions about hiring a car for people under 25yrs and they answered them all really clearly via the chat box and gave me all the information I needed to make the best choice for us. Brilliant.
2026年8月21日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It is always a pleasure to deal with…
It is always a pleasure to deal with Drivalia; super efficient and reliable service with excellent rates. I will not booked anywhere else when traveling to the UK, it is so hassle free, thank you!
2026年8月20日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Allways excellent service from the guys…
Allways excellent service from the guys at Drivalia. Today's master was Janos.
2026年8月19日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
From the begining Jonas was very…
From the begining Jonas was very professional. What other hire company refused to do, he sort me with no time. A++ service. Thanks
2026年8月19日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very helpful
I have been emailing lots of question, they have been replying very promptly
2026年8月19日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Friendly chat support (Janos).
Friendly chat support (Janos).
The booking process and Price were good.
The only downside that disappointed me a bit was learning (or being told) that my promotion codes don't count during Peak Season. However, Janos still managed to apply some discount. So it's all good.
2026年8月17日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
The easy and speed to change the booking was much appreciated.
Thank you Drivalia
2026年8月17日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was super helpful on the online…
Jay was super helpful on the online chat. My booking was created and even applied a promo code for me . 100% satistaction.
2026年8月17日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good prices and helpful service and advice
First time I didn't get a call back so I decided to hold. Answered in about 10 minutes
Jay was very helpful in matching bookings prices made through a third party and explaining the loyalty scheme.
Better direct as can be cancelled until arrival at the desk and no pre-payment.
2026年8月17日
自発的なレビュー
Drivalia UK - RESERVATIONS (Leeds contact centre) からの回答
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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