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DriveTime Car Sales - Marietta レビュー 

66
TrustScore 5段階評価の4.5

4.5

502 Cobb Pkwy Se, 30060 Marietta, GA, US


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We really appreciated getting to work with Demond each time we came in. He was professional and presented us with all of our options and really found a way to make our needs match our budget. Sorting... もっと見る

企業が回答しました

5つ星のうち5の評価

Kj made sure that all the bells and whistles were up and running for our brand new 2018 Jeep Wrangler Sport. Highly recommend if looking for a new car!

5つ星のうち5の評価

Sean had great customer service and made sure we found the right car and drove off the lot same day! Zac was of great assistance in this process getting great monthly payments and making sure all my n... もっと見る

5つ星のうち3の評価

Like no haggle pricing. Sales person was very friendly and pleasant. Buying took way too long: I was there 4 hrs!!! Salesperson kept wandering off and staying gone too long. Seemed to be highly di... もっと見る

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Marietta について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 502 Cobb Pkwy Se, 30060, Marietta, GA, 米国

  • 17709192429
Promotion box for DriveTime Car Sales - Marietta

Discover DriveTime

Shop every car with your personalized terms!

4.5

優良

TrustScore 5段階評価の4.5

66件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(66)

過去12か月のレビュー数: 3,516

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Don’t do it

Del was very professional, prompt and knowledgeable! I am very grateful!

Although Del was pleasant I’m back not even 6 months later with an updated review. So I’ll give 1 star only because Del was nice.
I took the vehicle for a routine oil change and was advised that the vehicle had a major oil leak. The warranty of course won’t cover it and Drive time is doing nothing to help. I work from home so I barely drive the vehicle. The technician they sent out provided pictures of the leak and confirmed there is no way they shouldn’t have fixed it prior to selling me the vehicle but here we are. I have spoken to several people in their customer service only to be told that no matter who I speak to they will tell me the same thing. At this point I just want to warn everyone, DO NOT purchase from them. I will make a review on every page I can find if that gets the word out.

2025年4月5日
自発的なレビュー
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

We appreciate you taking the time to comment. All of our pre-owned cars are mechanically inspected prior to being placed on lots and backed by a 30-day/1,500-mile Limited Warranty. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち1の評価

DRIVETIME ARE LIARS I submitted all of…

DRIVETIME ARE LIARS I submitted all of my information online. Birthdate Social Security number, proof of income with three most recent bank statements and was told that I was approved- what the down payment for the car I picked out would be in the monthly payment. Spent 2+ hours driving there in 3 1/2 and 2.5 hours in a thunderstorm 3.5 hours at the dealership only to be told that I’m NOT approved and that if I were, the down payment would be almost double and the monthly $100 more. They lied. Even though I had proof of income, they would not approve my purchase. This is deceitful, harmful and cruel, and they are a truly horrible business.

2025年8月19日
自発的なレビュー
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

We appreciate your feedback, Pixee. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

5つ星のうち4の評価

Lovely People Down at Marietta

Had a great time working with Ms.Houston. I got my car quickly and efficiently!

2025年8月1日
自発的なレビュー
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

Thank you for leaving your review. We love hearing that you were pleased with your experience at Marietta DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

5つ星のうち1の評価

Do not do business with DriveTime

Do not do business with DriveTime. I had the worst experience ever. I bought a car and within 24 hours I had problems. Lightbulb in the headlight went out and they refused to help. I was only told to call SilverRock. Customer service experience here was horrible. I would never recommend DriveTime to anyone. I am stuck with my vehicle that I hate and don’t want. Worse company you could possibly do business with.

2025年7月12日
自発的なレビュー
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

Thank you for leaving your review, Jason Vinyard. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

We are sorry to hear about your customer service experience with SilverRock. We would encourage you to reach out to them directly with any feedback or questions at (877)-584-3848.

5つ星のうち5の評価

Traci Houston was awesome

Traci Houston was awesome

2025年1月30日
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Kindly,

DriveTime Customer Relations

5つ星のうち5の評価

Demond was excellent and he got me what…

Demond was excellent and he got me what I wanted and needed The Marietta location is very nice and I will recommend others to purchase with them

2024年9月26日
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

Thank you for sharing your feedback with us, Janet Lindsey.

We're thrilled to know you had a positive buying experience with Demond at our Marietta DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

5つ星のうち5の評価

Sean had great customer service and…

Sean had great customer service and made sure we found the right car and drove off the lot same day! Zac was of great assistance in this process getting great monthly payments and making sure all my needs were met when choosing my next car ! I will definitely be returning when considering purchasing another vehicle. This is my second purchase and it was perfect in every way !

2024年3月14日
自発的なレビュー
5つ星のうち1の評価

So the commercial

So the commercial, the website, and the rep I spoke to on the phone stated that the terms that they had me to lock in after I entered my information and locked in my terms said that I was able to get a vehicle for $0 to $500 down and when I went into the dealership I was quoted a different down payment 3x the amount. I wish your company would just tell the truth it would save a lot of time.

2024年2月8日
自発的なレビュー
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

We appreciate your feedback, Valerie. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

5つ星のうち3の評価

Like no haggle pricing

Like no haggle pricing. Sales person was very friendly and pleasant. Buying took way too long: I was there 4 hrs!!! Salesperson kept wandering off and staying gone too long. Seemed to be highly distractable.. One big systemic problem: Failure to disclose payment methods they can accept for down payment. I was there on Saturday afternoon and my bank was closed. Debt card would not allow full down payment I wanted to make at terminal. Apparently they could not process e-check. I had to speak with 6 different people on three separate days at Bridgecrest to pay full down payment and have it credited correctly to give me the correct payment.

2023年12月9日
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

Thank you for providing us with your feedback regarding your experience with our Marietta location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち5の評価

Thankful

Traci and Zach were both highly professional. They were extremely helpful from the beginning to the end. I am really pleased with my vehicle and will recommend Drivetime to relatives and friends.

2023年12月5日
自発的なレビュー
5つ星のうち5の評価

Del was a great salesman

Del was a great salesman. The process was very easy, I was pre-approved before getting there, and my income was verified before I got there. All I had to do was pick the car I wanted, pay my down payment and fill out all the paperwork. I would recommend Drive Time to anyone looking to buy a used car.

2023年10月4日
5つ星のうち5の評価

I had the nicest most professionally…

I had the nicest most professionally experienced agent helping me Traci is the best she was so patient when issues with my profile arose I didn’t expect and she didn’t stop til I got the new mom van I needed to start my life over with my kiddos.

2023年9月9日
自発的なレビュー
5つ星のうち5の評価

Amazing Customer Service

Well I came into the Marietta, GA location 20 minutes before it was time to close. Demond Fleming and this other guy stayed until my deal was completed. I was having issues with me bank. But around 10:00 pm we got everything done and I drove off the lot that night in a 2021 Kia Soul Sport. Thank you guys for great customer service

2023年8月18日
5つ星のうち1の評価

Drive time sold me a lemon car has been…

Drive time sold me a lemon car has been in the shop three times in 8 months

2023年6月1日
自発的なレビュー
DriveTime Car Sales - Marietta ロゴ

DriveTime Car Sales - Marietta からの回答

Thank you for leaving your review, Andrew. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

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