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DriveTime Car Sales - New Castle レビュー 

58
TrustScore 5段階評価の4

4.2

2225 N Dupont Hwy, 19720 New Castle, DE, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

From start to finish my experience was above my expectations. Olivia was kind, professional, and kind. I was in and out in like an hour and a half. I will admit I was nervous going in. I didn’t k... もっと見る

5つ星のうち5の評価

Renata Rushlau was very informative and straightforward. Most sales representatives are around the bush. She answered all my thousand questions that I had. She was very professional and outgoing. She... もっと見る

5つ星のうち5の評価

Great service had an issues with misunderstanding they handle it well and I purchased the vehicle I’m very pleased of how it was handled. Really good and easy car purchase process

企業が回答しました

5つ星のうち5の評価

Renata was absolutely AMAZING! She was very knowledgeable and extremely helpful. She got me in my car in under an hour! Would highly recommend her for anyone looking at Drive Time.


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - New Castle について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 2225 N Dupont Hwy, 19720, New Castle, DE, 米国

  • 13023047950
Promotion box for DriveTime Car Sales - New Castle

Discover DriveTime

Shop every car with your personalized terms!

4.2

ほぼ満足

TrustScore 5段階評価の4

58件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(58)

過去12か月のレビュー数: 3,497

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Answer all my questions and explain the…

Answer all my questions and explain the process of everything that I needed to do

2025年1月30日
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Thank you for sharing your feedback with us. We are thrilled to hear that you experienced a positive car-buying experience. Although you provided us with a positive feedback your rating didn't match your feedback, we assume this was an miscue. However, if there are additional opportunities for us to improve, please call our Customer Relations Department at (888) 290-0148.

5つ星のうち4の評価

Great experience overall

Great experience overall. I noticed one of the side view mirrors didn’t automatically move like the other. When I asked the sales woman and made up something about most cars park on the right and that’s why they both don’t work. Lol. I knew that was false and was just hoping for the truth. It just doesn’t work🤷🏽‍♀️.
Friendly staff. Smooth processes. I still recommend. Honesty is always the best policy.

2024年11月1日
5つ星のうち5の評価

My car buying experience was top-notch!

My car purchasing experience was easy, quick and no-nonsense. I received. Superb service and I absolutely love my car. 5 stars for Olivia and Renata who took very good care of me!!

2024年10月29日
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

5つ星のうち5の評価

Very good experience

Very good experience! Renata was very good at her job. She explained everything in detail and was very helpful.

2024年10月18日
自発的なレビュー
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

5つ星のうち5の評価

Very professional

Very professional, great customer skills, and very helpful.

2024年9月28日
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Hello Cassandra Kellum, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Olivia and Ms Renata helped us out and…

Olivia and Ms Renata helped us out and got us what we needed at a great price! Tge service was excellent thank you

2024年9月27日
自発的なレビュー
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

5つ星のうち5の評価

Awesome Team at drive time really was patient…

Team at drive time really was patient and helpful when it came to me choosing a car I want to thank all of them both ladies and the general Manager who gave us the warmest greeting when I walked in with my son

2024年9月25日
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Thank you for sharing your feedback with us, Cynthia Parker.

We're thrilled to know you had a positive buying experience with the staff at our New Castle DriveTime. We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

5つ星のうち5の評価

superior customer service fantastic and…

superior customer service fantastic and nice staff, first day with Olivia second day with Renata, both were very positive and professional.

2024年9月10日
自発的なレビュー
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Hello Freddie Goudy Jr.,

Thank you so much for taking the time to review your visit at our New Castle DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

5つ星のうち1の評価

We had a general good experience at the…

We had a general good experience at the dealership, the car was delivered dirty tho. In the morning I opened the door and the factory alarm went off with no way to shut it off they didn’t give us the correct key. The horn just kept beeping until we got the battery off. There’s no way they didn’t know about this issue. There’s other things but I’m already pissed enough. Although the sales people were pleasant enough.

2024年5月25日
DriveTime Car Sales - New Castle ロゴ

DriveTime Car Sales - New Castle からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち5の評価

Enjoyable Experience!!

The staff I interacted with was all nice, BUT, Renata Rushlau was my saleswoman and she was fantastic!!
Made the entire process smooth, efficient and comfortable. She walked me through each step with explanation and was very hospitable. Enjoyed my experience!

2024年4月8日
5つ星のうち5の評価

Renata Rushlau was very informative and…

Renata Rushlau was very informative and straightforward. Most sales representatives are around the bush. She answered all my thousand questions that I had. She was very professional and outgoing. She was such a pleasure that I even referred my friend to come buy his car from her. She needs a raise cause she knows what she’s doing and helping this company grow.

2024年4月4日
自発的なレビュー

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