From start to finish my experience was above my expectations. Olivia was kind, professional, and kind. I was in and out in like an hour and a half. I will admit I was nervous going in. I didn’t k... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Renata Rushlau was very informative and straightforward. Most sales representatives are around the bush. She answered all my thousand questions that I had. She was very professional and outgoing. She... もっと見る
Great service had an issues with misunderstanding they handle it well and I purchased the vehicle I’m very pleased of how it was handled. Really good and easy car purchase process
企業が回答しました
Renata was absolutely AMAZING! She was very knowledgeable and extremely helpful. She got me in my car in under an hour! Would highly recommend her for anyone looking at Drive Time.
企業情報
DriveTime Car Sales - New Castle について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
2225 N Dupont Hwy, 19720, New Castle, DE, 米国
- 13023047950
Discover DriveTime
4.2
ほぼ満足
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Painless transaction with Drive Time
Painless transaction with Drive Time - they spent time with me reviewing the multiple vehicles I had saved. - - Allowed me to test drive those that interested me.
Provided great tradein value
Able to pay off a title loan, and still purchase what I had decided on
Highly recommend Drive Time
2024年1月12日
Awesome
She was awesome. I was Comfortable. If she didn't know, she made sure to go get the answer and not just say anything. Thank you so much
2023年9月25日
Renata
Renata, was amazing at Drivetime. 2nd time around and She was very helpful and took her time with us. I’m happy with my purchase today.
2023年9月22日
It’s very unorganized
It’s very unorganized. Different information and no one wasn’t sure who did what. The file didn’t have any notes for the other person to see.
2023年9月15日
DriveTime Car Sales - New Castle からの回答
Thank you for providing us with your feedback regarding your experience with our New Castle location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Renata was wonderful!
Renata made my experience purchasing my 2020 Kia Soul S such an amazing experience. She was pleasant, thorough, patient when I asked questions, and immediately rectified an issue I noticed after my test drive. My vehicle is clean, smells nice, drives well and the buying experience was less than two hours. I highly recommend Drive Time if you’re in need of a dependable vehicle! All of the staff were welcoming from the online experience, to the appointment scheduling and buying experience. I’m completely satisfied overall!
2023年9月13日
自発的なレビュー
Drivetime is Selling cars with Bad Engines
Initially buying the car was seamless and easy. (2021)
Fast forward 2 years later (2023)....
The car is having major engine problems!
Drivetime sold the car to me not ever providing a Carfax and the prior owner that was leasing the car did not keep up regular maintenance on the vehicle, although I did. The warranty covered the car knowing this and now the warranty is refusing to cover a used or new engine. The engine has significant sludge in the engine that several mechanics have said I couldn't have caused in the short 2 years of having it. It is glaringly obvious this had built up in engine during the lifetime of the car. They are all scammers and work together. I wouldn't wish this on my worst enemy! This have negatively impacted my family in so many ways. Meanwhile, I'm stuck with the car note on an undriveable car that I've only had for 2 years.
2023年8月4日
自発的なレビュー
DriveTime Car Sales - New Castle からの回答
We appreciate you reaching out. At the time of sale, we provide an Experian AutoCheck History Report as a courtesy for each customer to maintain transparency. This report provides the history of the vehicle’s use, such as any prior accident records, rental or government use, registration flags, or involvement in a theft. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
awesome service!!!!!!!
2023年8月25日
自発的なレビュー
Everything was perfect and fast
2023年8月21日
自発的なレビュー
Fun day
It was a great experience the lady was very nice I love the car I have and I’m ready to drive it thank you so much
2023年8月18日
自発的なレビュー
Very good service I’m very satisfied…
Very good service I’m very satisfied will recommend anybody Renta Rushlau was very professional in helped me a lot thanks DriveTime
2023年7月17日
自発的なレビュー
Don't Purchase from Drive TIme!!!!!
I purchased a car from Drive Time in March(2023). The car has been in the shop since then. The five days passed while the car was in the shop. Til this day, 6/26/2023 I still am not able to drive the car. I pay $600 per month plus auto insurance. The customer relations department do nothing. The silver rock warranty is so shady on what they cover. Drive Time sells shiny lemons and could careless about the aftermath. It's been 3 months of paying a car note for a car I haven't been able to drive...and Drive Time continues to say, "Let's see what we can fix on the car". I just purchased this car so why has the transmission, catalytic converter, etc required repair???? This dealership is horrible.
2023年6月26日
自発的なレビュー
DriveTime Car Sales - New Castle からの回答
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.
Great Customer Service
Great Customer Service. I would recommend this location to anyone I know looking for a car. Overall great experience. Made it an easy process.
2023年6月19日
My husband and I came in looking for a…
My husband and I came in looking for a newer vehicle, Renata was extremely helpful, professional, pleasant and we couldn't be happier with her customer service, would recommend 10/10 for her services!!!
2023年5月27日
自発的なレビュー
I had a genuinely great experience
I had a genuinely great experience. Fast and efficient service. Greatly appreciated!
2023年4月27日
自発的なレビュー
DriveTime was amazing!
DriveTime made it extremely easy to purchase my new vehicle, so easy I felt that maybe it was a scam. I worked with two different locations to find the car I loved. All employees were so knowledgeable, helpful, and kind. I would recommend DriveTime over and over. A big thanks to Dylan in Lehigh Valley and Chuck in New Castle!
2022年6月8日
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