I was sold a vehicle that had not been properly inspected. I didn’t notice the brakes scrubbed during test drive and now drivetime is telling me they are not responsible. I was told I can return the c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were able to find a vehicle of our choice in a short amount of time. We were presented three offers to consider fir our down payment and monthly payments which were in range of what we could afford... もっと見る
Everyone was very friendly and informative. Jade was amazing at getting everything done as soon as possible. I would absolutely recommend drive time in Pelham to anyone in the market for a new vehicle... もっと見る
Lance was very helpful he a nice guy everything was lovely I love my suv thanks you’re guys
企業情報
DriveTime Car Sales - Pelham について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
2205A Pelham Pkwy, 35124, Pelham, AL, 米国
- 12059091221
Discover DriveTime
4.4
優良
46件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jay was great
Jay was great, he tried to sell me everything that was available. And it worked. I was able to find a perfect fit.
2025年10月10日
自発的なレビュー
Shelby Great customer service and very…
Shelby Great customer service and very helpful and respectful
2025年10月9日
自発的なレビュー
DriveTime Car Sales - Pelham からの回答
Thank you for sharing your feedback with us, Jacob Davis. We love hearing about your car-buying experience at our Pelham DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Thanks to J for looking out
Thanks to J for looking out. He got me into what I wanted within my range.
2025年9月27日
自発的なレビュー
I really enjoyed the salesperson shelby
2025年9月10日
自発的なレビュー
DriveTime Car Sales - Pelham からの回答
We appreciate the 5-star rating you submitted, MINNIE SANDERS. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Shelby was able to create that for you!
Thank you,
DriveTime Customer Relations
Ricky and Shelby were a huge help and…
Ricky and Shelby were a huge help and got me into my new car very quickly. I would greatly recommend them!
2025年9月5日
自発的なレビュー
DriveTime Car Sales - Pelham からの回答
We appreciate you sharing your experience with us, Zach Mcduff. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Ricky and Shelby were able to create that for you!
Thank you,
DriveTime Customer Relations
DriveTime Car Sales - Pelham からの回答
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
I wouldn’t recommend drive time in Pelham Birmingham
I wouldn’t recommend drive time in Pelham Birmingham!!! I purchased a car back in July and the transmission is already going out. They don’t give you like 10 day warranty seems like but supppse to be 30 days. I got this car so my daughter can attend school, but I’m back at square one. Should’ve just went elsewhere
2025年8月18日
自発的なレビュー
DriveTime Car Sales - Pelham からの回答
Thank you for leaving your review, Courtney. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE! I WAS AT THE PELHM LOCATION AND BOUGHT MY CAR CASH AND IN LESS THAN 48 hours THE TRANMISSION LIGHT CAME ON ANS I HAD TO PULL OFF OF THE FREEWAY BEACUSE I WAS SCARED FOR MY LIFE! nun of the insurance that they sold me works
2025年4月2日
自発的なレビュー
DriveTime Car Sales - Pelham からの回答
Thank you for leaving your review, Jalia. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
DriveTime Car Sales - Pelham からの回答
Thank you for taking the time to share your DriveTime experience, Linda. We love to hear that Zachary provided a great car-buying experience for you at our Pelham DriveTime!
Thank you,
DriveTime Customer Relations
Bait and Lie
Hello,
DriveTime is unfortunately a scam. During my second and last visit, the guy working with me couldn't get his lines right. After two (2) hours and forty-five (45) minutes, I was told they couldn't sell me a car because I did not have an Alabama ID. Which I found interesting because during my first visit in 2024 they sold a car to a family from Mississippi. Also DriveTime does not follow the FTC regulations. They do a bait and switch, told me online and over the phone Mt down payment would be $895 for the vehicle I chose but the day I came in the down payment was $4800.
I know that in order for you to stay in business this long you "must be doing something right", we'll I disagree. The fact that I gave you all my personal and sensitive information has caused me a lot of stress. Sleepless nights, headaches and not being able to concentrate on simple tasks is occurring because I believed DriveTime when they told me they would put me in a car with peace of mind, only to be lied to.
2025年1月31日
自発的なレビュー
DriveTime Car Sales - Pelham からの回答
Thank you for providing us with your feedback regarding your experience with our location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
The Staff is very courteous and…
The Staff is very courteous and professional. I would recommend family and friends to them for business.
2024年9月30日
DriveTime Car Sales - Pelham からの回答
Thank you for sharing your feedback with us, Mark Jackson.
We're thrilled to know you had a positive buying experience with the staff at our Pelham DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
The customer service team was awesome!
2024年2月23日
quick and easy
Dakotah and Shelby helped us go through the process even after we hit a snag that put this into a two day experience. They helped ease the stress or buying a new car.
2024年1月19日
Pelham Is AWESOME
The staff is just so nice and they make sure they are doing everything they can for their customers. I worked with Zach most but had a brief moment with jade and Dakota as well and they are all just absolutely amazing. They made sure they did everything they could for me
2024年1月3日
Everyone was very friendly and…
Everyone was very friendly and informative. Jade was amazing at getting everything done as soon as possible. I would absolutely recommend drive time in Pelham to anyone in the market for a new vehicle
2023年11月18日
Shelby was super friendly and a great…
Shelby was super friendly and a great sales person I will definitely send people to see Shelby
2023年11月7日
The whole experience was quick and easy!
2023年6月25日
Trustpilot エクスペリエンス
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