Joshua and the staff was great. Joshua assistance was very helpful and good. The service was excellent He was a joy to work with. He let me test drive a few cars even though I was picky. After the las... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Yolanda was amazing from the initial introduction. I have never been fortunate enough to make a car purchase like this before. Thankfully GOD has made it possible and HE placed Yolanda Rodriguez in my... もっと見る
My salesperson and the general manager were very helpful and professional. He went above and beyond to take the time to get me the right vehicle to fit my needs and my current situation. I was very fo... もっと見る
Kevin, Yolanda and the others were SOOO helpful!! I feel like every person there helped us. I felt like they rolled out the red carpet for us! I can’t recall the last times we’ve been treated so excep... もっと見る
企業情報
DriveTime Car Sales - Plano について
当該企業による記述
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
当該企業による記述
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
連絡先
1030 N Central Expy, 75074, North Plano, TX, 米国
- 19722024570
Discover DriveTime
4.4
優良
52件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a wonderful experience at…
I had a wonderful experience at DriveTime Plano and my sales person Cash made it even better. I left with a beautiful car hoping it gives me wonderful service as it looks.
So far so good, I am very happy.
2023年3月7日
The experience exceeded my…
The experience exceeded my expectations. The commercials are just what they say. It was a quick process and I was able to get a great car for the down payment I could afford. Josh and Katie at the Plano, TX location we’re great.
2023年2月14日
Website suggestions
Only problem is the website. Needs a 360 option to view the car. Needs to be able to compare vehicles like features, payment, down payment, etc and finally needs to keep your info so if u leave and come back u don't have to put info in again and again. Oh and a favorites button/star.
2023年2月9日
2018 Sonata limited edition
2018 Sonata limited edition: I purchased a car on 12/25 in the evening. It didn’t appear to have any issues until I got home. I started hearing the brakes rubbing or something rattling under the car as well. Come to find out I need new brake pads and something else was loose under the car. Took me a few weeks to get that done because it was inconvenient for me to leave the car there. Then I ended up having to take it back after the holidays because it was still doing the same thing. I The next week the paint starts peeling off the hood of my car and now I’m trying to get that fixed by drive time customer service as we speak. They have not called me back. It’s unfortunate that I can’t even love my purchase because of all the problems that I’ve already had.
2022年11月25日
DriveTime Car Sales - Plano からの回答
Hello Charmilla,
Thank you for sharing your experience with us. We are truly sorry to hear you experienced a mechanical concern soon after your purchase.
We understand that mechanical concerns are never ideal. It's important to keep in mind that all our vehicles are pre-owned and inspected before placing them on our lots. While they go through an inspection, we are unable to predict when future repairs may be needed. For this reason, we provide a Limited Warranty (LW) for mechanical failures within the first 30-days/1,500-miles. We also have an optional Vehicle Service Contract (VSC) to assist in most situations there-after.
In addition to these coverages, we offer a 5-day Vehicle Return Policy (VRP), which allows our customers the opportunity to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, they can bring it back within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).
We certainly appreciate your feedback and apologize once again for any inconvenience this caused. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions.
Respectfully,
DriveTime Customer Relations
Katie was great!
Buying a car is usually very stressful but Katie made the experience very fun and enjoyable. She was extremely helpful and made me feel right at ease during the entire process.
2022年11月18日
A worry free trip
Gentlemen Adam Houle was amazing. Everything was quick and straight to the point. Would def recommend working with the Dallas and Plano locations.
2022年11月3日
Awesome job Drivetime…
We were treated like we were the only ones there even though it was a busy day for them. I am pleased with the car we got.
2022年8月29日
They were kind
They were kind , helpful and it wasn’t a all day affair like some dealerships
2022年8月6日
I came to drive time to find a new car…
I came to drive time to find a new car and a new beginning and Katy definitely did that she got me into a beautiful 2018 hybrid Ford fusion and y’all need to go see her !
2022年7月21日
So helpful and fast service
Josh was very helpful and had everything ready for us before we came in to test driver our vehicle. Cash then made sure we were taken care of and out of there in a decent time. Fastest I've ever got out of a car dealership buying a car.
2022年5月21日
Plano TX Drive Time
Josh, Joshua and Yolanda at the Plano TX store are wonderful. Made me feel comfortable the entire time and took good care of me. They jumped through hoops to help me. Please, if anyone needs a car, go to Drive Time. They treat you like you are just as important as anyone else.
2022年5月15日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。