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DriveTime Car Sales - Roundrock レビュー 

49
TrustScore 5段階評価の4

4.1

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and... もっと見る

5つ星のうち5の評価

Art was a great help during our experience today. He helped us and explained everything well! Was very kind and welcoming through the process! Made sure every want or need we had was fulfilled! Thank... もっと見る

5つ星のうち4の評価

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... もっと見る

5つ星のうち5の評価

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... もっと見る

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Roundrock について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, 米国

  • 15123822626
Promotion box for DriveTime Car Sales - Roundrock

Discover DriveTime

Shop every car with your personalized terms!

4.1

ほぼ満足

TrustScore 5段階評価の4

49件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(49)

過去12か月のレビュー数: 3,156

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I was skeptical before I arrived that…

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and decided on a vehicle. The paperwork was quick and painless. And my sales person Terrill did an excellent job.

2026年8月30日
5つ星のうち5の評価

Art was a great help during our…

Art was a great help during our experience today. He helped us and explained everything well! Was very kind and welcoming through the process! Made sure every want or need we had was fulfilled! Thank you Art for making our experience as easy as possible!

2026年8月13日
自発的なレビュー
5つ星のうち2の評価

Terrible Inventory and reluctance to…

Terrible Inventory and reluctance to totally satisfy company.

2026年6月26日
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち1の評価

Save your time save your money

Save your time save your money. I got a vehicle from them and already had to put it in the shop before I even made my first payment before I even get my registration sticker. I already had to put it in the shop twice. The second time was because of the transmission going out I get it back and the whole front of the car is vibrating so bad you can’t keep your foot on the pedal. I had a rental car that I had to pay for and I’m not gonna see none of that money back, which is ridiculous cause I had to pay $1800 on a vehicle that I didn’t need to pay for one or I shouldn’t have. I could’ve wouldn’t got me another vehicle with that money. They’re not helpful. They will sell you a piece of shit car and not do anything about it so don’t waste your time your money I wouldn’t. I wish somebody would’ve told me that.

2026年4月19日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thank you for leaving your review, Stephanie Weitzel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Jorge was patient and very helpful and…

Jorge was patient and very helpful and k knowledgeable. I would definitely be referring my friends and family m. Thank you Jorge!

2025年12月6日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Hello Rebekah Ortiz, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

5つ星のうち5の評価

Malcom and Jacob made the whole…

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Drivetime to all my family and friends.

2025年10月27日
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

We are grateful to have you as a valued DriveTime customer Mary. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

5つ星のうち1の評価

Lemon Tree

Nothing but high mileage LEMONS!!!

Retired rental cars will not outlive a 6 year note!!!!!!!!

2024年10月27日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち5の評価

Sales representatives handled my…

Sales representatives handled my situation in a very professional way all the representatives were attentive to with my needs were in reference to purchasing an automobile. I’m impressed with the professionalism

2025年10月4日
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

We appreciate you sharing your experience with us, Gregory Richardson. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Jorge was an amazing Rep

Jorge was an amazing Rep, quick easy process, very friendly

2025年9月23日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Hello Reggie Brown, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

5つ星のうち5の評価

From start to finish Jorge Silva…

From start to finish Jorge Silva exceeded our expectations in purchasing our next vehicle. His customer service was Exceptional. I recommend you go see him at the Round Rock location.

2025年9月15日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

We appreciate the 5-star rating you submitted, Rose. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jorge was able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち3の評価

Danielle and Art were both very…

Danielle and Art were both very helpful. When we took the vehicle out for a test drive we discovered an oil leak. Vehicle was sent to a Firestone in Round Rock for repair. Took two weeks to “repair “. Picked up the vehicle on CT a Saturday. Driving to work there was an alarm sounding off to shut the car off due to low oil pressure. Put 4 quarts of oil in and continued to work. Major oil leak. Was told to take to a Firestone in Leander. Oil found to be leaking from Turbo. Bolts missing from Turbo and other things missing. Another week without a vehicle. Hopefully it’s fixed.

2025年7月19日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thank you for leaving your review, David. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Nice and clean cars

Nice and clean cars. The salesman Jacob Martinez was very friendly and knowledgeable courteous not pushy. I will recommend your dealership in Round Rock Tx to friends and family.

2025年2月16日
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

5つ星のうち5の評価

Excellent customer service

Excellent customer service

2024年11月22日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

We appreciate you sharing your experience with us, Bob. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know we were able to create that for you!

Thank you,

DriveTime Customer Relations

5つ星のうち4の評価

Great customer service, but buyer beware

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew when we purchased the car that the Bluetooth feature was not working. Unfortunately, I have come to expect issues like this when purchasing cars from Drivetime or another similar company, Carvana.

2024年11月3日

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