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DriveTime Car Sales - Roundrock レビュー 

49
TrustScore 5段階評価の4

4.1

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and... もっと見る

5つ星のうち5の評価

Art was a great help during our experience today. He helped us and explained everything well! Was very kind and welcoming through the process! Made sure every want or need we had was fulfilled! Thank... もっと見る

5つ星のうち4の評価

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... もっと見る

5つ星のうち5の評価

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... もっと見る

企業が回答しました


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Roundrock について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, 米国

  • 15123822626
Promotion box for DriveTime Car Sales - Roundrock

Discover DriveTime

Shop every car with your personalized terms!

4.1

ほぼ満足

TrustScore 5段階評価の4

49件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(49)

過去12か月のレビュー数: 3,156

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5つ星のうち1の評価

There is NO WAY I'll ever enter into…

There is NO WAY I'll ever enter into the Roundrock TX location Again, their bias about who THEY can fiance there overly priced vehicles. I'll drive and extra hour out to get EQual Quality Service in Temple TX!!!!

2024年3月12日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thank you for providing us with your feedback regarding your experience with our Roundrock location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

5つ星のうち5の評価

Best experience ever

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and not robotic. I was in and hour in less than two hours which sounds like nothing when buying a car. The process was so easy. I came from out of town so they made sure to prepare me with the things I needed before driving all that way. I 100% would recommend Danielle to any and everyone. This was the best customer service experience I have ever received.

2024年9月20日
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

We're grateful to have you as a valued DriveTime customer, Adrianna Vasquez. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

5つ星のうち1の評価

Purchased a vehicle in Round Rock not…

Purchased a vehicle in Round Rock not even a month already been at the service twice they won’t let me exchange vehicle I feel like I was sold a vehicle with problems not only that first vehicle purchased where they didn’t wash and fill up the tank I left there with a empty tank and dirty vehicle no one will help me not even customer relations they basically said I’m stuck with it so frustrated !!!!

2024年8月19日
自発的なレビュー
DriveTime Car Sales - Roundrock ロゴ

DriveTime Car Sales - Roundrock からの回答

Thank you for leaving your review, Nick. We understand that mechanical concerns are never ideal. We do our best to ensure all vehicle are clean and ready for sale. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

Drive time made it very easy simple and comfortable to get a new car

Drive time made it very simple and easy and comfortable to purchase an automobile. I got mine yesterday. It’s very nice. I got a Chevrolet Malibu 2016. The young man it helped made it very easy and smooth and I will tell my friends that are looking for cars how easy and smooth it is to get an Levine From timeline, thank you all

2024年8月7日
5つ星のうち5の評価

Awesome dealership

I have never experienced service this well at a dealership. The people were very kind and understanding. No need to ask many questions because everything was explained well. The wait time wasn't long at all. I was very pleased 😊

2024年7月23日
5つ星のうち5の評価

Ryan

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very knowledgeable

2024年3月9日
5つ星のうち5の評価

I went to Drive Time with bad credit

I went to Drive Time with no expectations, but just to look around because I knew the time was coming that I would NEED a new car. After looking through the lot on my own (which I prefer) I went in and was immediately greeted by Colby. We sat down and I gave him the honest truth about my credit (very poor, mid 500), what I had for down payment, my terms, etc. He was super friendly, knowledgeable, and understanding. I didn't end up getting anything that day, but about a month later I went back in with intent to buy. As soon as I walked in, he recognized me and greeted me as though we were friends! We talked for a bit and then got down to business because I knew what I wanted. He made the buying process super simple by breaking down each page and telling me what it was saying in regular words instead of legal mumbojumbo. When it was all said and done I was out of there in under 2 hours! The fastest car buying process I have EVER had! He was amazing and I will recommend him and the Round Rock location to everyone looking for a car, ESPECIALLY if you have bad credit and only a little to put down. Thanks Colby!

2023年7月12日

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