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DriveTime Car Sales - Tyler レビュー 48

TrustScore 5段階評価の4

4.1

3227 S SW Loop 323, 75701 Tyler, TX, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The sales person we had Deantae Taylor was great. I brought my car in for trade in and he was going to let us leave in that car. He was going to get us in something that the car I brought in to trade... もっと見る

企業が回答しました

5つ星のうち5の評価

The folks at tyler ,tx location were amaziing from start to finish. Miguel and Draylon( please forgive if i spelt it wrong) they made the experience smooth and stress free. Ms. Jones that finished up... もっと見る

企業が回答しました

5つ星のうち5の評価

My wife and I were experiencing a very difficult situation with the total loss of my truck due to fire. I reached out to Drivetime in Tyler, Tx and met two of their representatives, Mr. Kyle Blackman... もっと見る

5つ星のうち5の評価

My experience at drive time was very quick and professional. After speaking with them over the phone prior to my visit every promise made was kept. The salesmen were able to get me in a car that was w... もっと見る


企業情報

  1. 中古車ディーラー
  2. 自動車市場
  3. カーディーラー
  4. オート ファイナンス・ローン会社

DriveTime Car Sales - Tyler について

当該企業による記述

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

当該企業による記述

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

連絡先

  • 3227 S SW Loop 323, 75701, Tyler, TX, 米国

  • 19035086220
Promotion box for DriveTime Car Sales - Tyler

Discover DriveTime

Shop every car with your personalized terms!

4.1

ほぼ満足

TrustScore 5段階評価の4

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The sales person we had Deantae Taylor…

The sales person we had Deantae Taylor was great. I brought my car in for trade in and he was going to let us leave in that car. He was going to get us in something that the car I brought in to trade was his now. He did an excellent job we drove off in a new vehicle.

2026年6月2日
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

We are grateful to have you as a valued DriveTime customer Jamie. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

5つ星のうち5の評価

Deantae Taylor was the greatest

Deantae Taylor was the greatest. He listened to what I want and assured me that they would find a truck. He went way and above to make sure my needs were meant as a customer. Wish I would have knew about drive time sooner. I highly recommend DriveTime if you looking for great vehicle and customer service. Thanks drive time

2026年5月17日
5つ星のうち5の評価

Miguel was amazing,knowledgeable

Miguel was amazing,knowledgeable, professional and friendly. Painless process

2026年3月9日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for leaving your review, Katawna Amos. We love knowing you were satisfied with your experience with Miguel at our Tyler DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

5つ星のうち1の評価

False advertisement

I locked in my down payment and monthly payment for a specific car. But when my wife and I arrived the car had been sold. I spoke with someone days earlier and confirmed that what I had locked in would be what I'll have to pay when I got there. When we got there it all changed, we were asked to pay more than double than what we locked in. Then we were told in order to complete the locked in cost we were to pay a reservation fee, which was never explained to me.

I would never go back nor will refer this place to anyone.

2026年2月28日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this. Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち1の評価

Don’t go waste your time

Don’t go waste your time. They tell you just to bring your Drivers license and was already approved with nothing down you get there and then turn around and tell you some different story!! Wasted 2 hours and I called the day before to ask what I needed to bring and they said a DL and that’s it. NOT TRUE!! The world we live in is crooked!! Don’t waste your time!!!

2025年11月11日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち5の評価

I had an amazing car-buying experience

I had an amazing car-buying experience! The staff was friendly and patient, they answered all my questions, and the process was fast and stress-free. I drove away in a reliable car that fit my budget and needs. Highly recommend!” Thank you Deantae & Miguel

2025年10月3日
自発的なレビュー
5つ星のうち5の評価

It was a good experience they really…

It was a good experience they really helped me get my first car I recommend it

2025年9月5日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Hello Alton Wiggins, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

5つ星のうち5の評価

Good quality cars and friendly people

The folks at tyler ,tx location were amaziing from start to finish. Miguel and Draylon( please forgive if i spelt it wrong) they made the experience smooth and stress free. Ms. Jones that finished up the paperwork with us made sure we understood everyrhing. I highly recommend them.

2025年7月5日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Miguel and Draylon provided a great buying experience for you at our Tyler DriveTime location!

- DriveTime Customer Relations

5つ星のうち1の評価

The buying experience is smooth l, but you more than likely getting a lemon 🍋

The buying experience is smooth, but they selling lemons. Then you get the warranty and everything that breaks down isn’t even covered under the warranty!!! Go anywhere but here, I would try car mart and I know they definitely have lemons before going back to drive time.

2025年3月29日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for leaving your review, Latara. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

5つ星のうち5の評価

My first time at Drivetime and I was…

My first time at Drivetime and I was completely satisfied! My experience with Destiny Jacks was bar none AWESOME! No pressure whatsoever. Could not have ran smoother! Thank you Destiny and Drivetime for a wonderful experience. Ask for Destiny Jacks! 🤩

2025年3月29日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for leaving your review, Mel. We love hearing that you were pleased with your experience at Tyler DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

5つ星のうち4の評価

Awesome experience

Josue was our salesman. He did a superb job at making the whole process easy for us! He got us approved for 0 down which I never thought could happen. He didn't pressure us at all and was very friendly and knowledgeable. The only reason I didn't give 5 stars was because when I first missed their phone call, I called back and asked for Quinn. Her response to me was "what, did I call you or something"...to me this response was unprofessional. Then when I called to give praise to management about josue, I spoke to destiny who said "thank you" and hung up on me.

2025年3月22日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Also, thank you for providing us with positive feedback regarding your experience with our Tyler location, as well. It's our goal to provide all our potential customers with a personalized and comfortable experience. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

5つ星のうち5の評価

We’re extremely happy and satisfied…

We’re extremely happy and satisfied with Drive Time 3227 SSW Loop 323 Tyler, Tx location with the purchase of our 2019 Kia Sorento EX.The only reason we where looking for a car is because my 2011 Kia Sorento engine died on the way back from a FastPitch softball tournament. We had checked several other car dealerships. We were returning a rental to Enterprise when I remembered there was a Drive Time next door. So once we returned that vehicle. I drove across the parking lot to Drive Time. On the first day; we started working with salesman Josue Constante. My wife and I test drove several vehicles before she found 2019 Kia Sorento hiding in a corner on the sales lot. Josue pulled the car out and it was love at first sight. We left on the test drive as she was driving. I felt extremely uncomfortable while sitting on the passenger side of the vehicle which is rare sometimes. We pulled into a gas station to get a closer look. We discovered that there was smoke from an area on the engine. When we got back, we pointed this out to the sales manager. My wife explained how we had had a similar problem with my Sorento and had it fixed a while ago. We told him that when they got the engine fixed that that was the vehicle that we wanted. Josue and other sales agents called to see if we still wanted the vehicle. I told them yes, without a doubt. So on Friday morning, I received the phone call that the vehicle was ready. Once they found the keys to my car. We test drove the 2019 Kia Sorento and once we made it back to the lot. We began the final paperwork to purchase with the “Closer” Mrs Quin Jones. Paid our down payment with the option to pay more money towards the down payment. We finished signing all remaining documents. Set up the first payment with Bridgecrest lenders. Added the Sorento to our insurance policy and drove off the lot. I would like to thank the entire sales team for making this vehicle purchase possible without no judgment whatsoever and providing a complete Judgement free zone. I can’t remember everyones name. But I want to say a Big Thank You to all who made this purchase possible. We’re still going to provide you all with lunch.

2025年3月21日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for taking the time to leave a review, Temesia! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

5つ星のうち5の評価

Miguel pack is awesome.

Miguel pack is awesome. Very intelligent and courteous. He made sure we understood everything that was going on and he made sure we received the vehicle we really wanted. I would and will recommend Miguel to everyone who is looking for a vehicle.

2025年1月5日
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Hello Stoney Deardeuff,

Thank you so much for taking the time to review your visit at our Tyler DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

5つ星のうち5の評価

Thanks Deantae, you were great!!

I was in and out within an hour! Deantae was tmy sales rep and he was awesome! He was honest and straightforward which was very important to me! I have had salesman lie to me and I walk out. Once chance! Deantae was open and honest. Told me pros and cons. Went overevery detail to make sure I understood! I HIGHLY recommend Drivetime of Tyler!! Thanks Deantae! You were great!!

2024年10月5日
自発的なレビュー
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Thank you for sharing your feedback with us, Dee.

We're thrilled to know you had a positive buying experience with Deantae and team at our Tyler DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

5つ星のうち5の評価

Amazing Staff!

Daeontae, Miguel and Dralon were absolutely amazing.

2024年9月18日
DriveTime Car Sales - Tyler ロゴ

DriveTime Car Sales - Tyler からの回答

Hello Michele G,

Thank you so much for taking the time to review your visit at our Tyler DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

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