Dubranchet レビュヌ 

200
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

The delivery was fast. But the quality of both sunglasses is quite awful. Definitely not worth 20€ each. Positive points for Customer service was polite and quick to offer exchange or refund. upd... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I'm tring to make order few days ago and United Arab Emirates not on shipping countries list. Tried to call them or email but no answer yet. I made the order and selected Jordan as Country and menti... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Hi all! I ordered two pairs of glasses from Dubranchet a few days ago. Its okay to wait for the order but the issue is that funds were deducted immediately while no confirmatory e-mail, package trac... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I shopped with dubranchet three time and each time it’s been a great experience. Sunglasses are modern, stylish and come with a beautiful case. It’s easy to track down your delivery or speak to suppo... もっず芋る

䌁業情報

  1. 県鏡卞業者

さたざたな倖郚゜ヌスから提䟛された情報

DUBRANCHET Original Flip-Up, Steampunk Sunglasses


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

200件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(200)

過去12か月のレビュヌ数: 0ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

El paquete nunca llego

El paquete nunca llego eh tenido comunicación con su servicio post-venta y no me han resuelto nada, me siguen pidiendo que me comunique con la empresa de reparto que ellos eligieron para hacer el envío, de la cual también tienen un pésimo servicio ya que no puedo contactarme con ellos y sigo sin recibir una respuesta concreta de lo que paso con mi paquete y de que pasos a seguir con ellos.

mi numero de orden es el #12437 la orden fue colocada el 17 de noviembre de 2018, y entregada en un domicilio que no es el mio, ya que no conozco a la persona que recibió,

no recomiendo comprar con ellos debido a que no dan soluciones a los problemas que enfrentan con las empresas de logística que contratan y dejan toda la carga de comprobación al cliente.

Referente al producto no puedo hacer algún comentario debido a que nunca fue entregado a mi domicilio.

2019幎3月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Great misleading advertisement

Great misleading advertisement!

1. Glasses are made of heavy metal frame, and bad 'not so clear lens'.
2. Glasses have nothing to do with Paris as advertised, which is also misleading. They came from mainland China.
3. Glasses are slightly different than pictures, finishing is poor and not as clear as depicted in pictures. Black ones don't have all black matte finish lens as shown on their website, top one-third of the lens has a silver tint.
4.I had to chase them down to get the glasses shipped to me. There is no fast delivery as advertised. Many others on here have also mentioned this.

Summarize: It's a great marketing company using their skills to hype up ¢.50 glasses from China. They must have made a lot of money while misleading customers and wasting their precious time.

2019幎3月3日
自発的なレビュヌ
5぀星のうち2の評䟡

Chinese sunglasses will be delivered to your door

Don't expect high quality french made sunglasses, not even exactly same as what you seen in the photos...For sure at this price point I should have expect this low quality chinese made sunglasses

2019幎2月27日
自発的なレビュヌ
Dubranchet ロゎ

Dubranchet からの回答

Hey, thank you for your feedback. Sorry that you are disappointed. As said, we are for sure not able to sell "high quality french made sunglasses" at this price. We often offer 2 pairs of sunglasses for 39,90$, with free shipping. At this point we would have had to sell it at least 3 times more if it was made in France. Also, if you are not satisfied with the sunglasses you can simply write to contact@dubranchet.com to send it back to us, we will reimburse you as soon as we receive it !
Alexis.

5぀星のうち5の評䟡

Best sunglasses!

Quality products, good service and communication, affordable prices...

Protecting us with style 😎

2019幎2月22日
自発的なレビュヌ
Dubranchet ロゎ

Dubranchet からの回答

Thank you for your trust !

5぀星のうち5の評䟡

Dubranchet is trend and quality.

I give Dubranchet 5 stars for their excellent service when they buy their products and for the security they give you, the glasses are of the highest quality and I know that I will be satisfied to receive my package. ✚😎

2019幎2月22日
自発的なレビュヌ
Dubranchet ロゎ

Dubranchet からの回答

Thank you Erick ! We really try to do our best to take care of our customers. Cheers ! :)

5぀星のうち1の評䟡

Worst Experience Ever!!!!

My experience with Dubranchet was the worst experience ever i had dealing with online shopping. First the delivery was sooo slow. The package arrived 6 weeks after I ordered. I wanted it to be a Christmas present but the package arrived too late. I was always in contact with the customer Service and told them I need it for Christmas and they told me several times it will be there in time. And in the end the quality was so poor, I had to send back everything. REALLY REALLY BAD SERVICE AND PRODUCTS!!!

2019幎1月25日
自発的なレビュヌ
Dubranchet ロゎ

Dubranchet からの回答

Hey Lucas, your pack got lost, and after some internal investigation we decided to ship it one more time to you. I am very sorry that you had to wait so long. We sometimes offer 2 sunglasses for 30€ with free shipping, you cannot expect to receive a RayBan quality product :) However we received your shipment and you got reimbursed, i wish you a good day !

5぀星のうち1の評䟡

A very low quality product

A very low quality product, materials and design don’t match the description photos.
Don’t waste your time and money...
I wanted to return them, on their website they have the reurn policy.
I contacted them several times by email, on their website chat(which is not working I think), I got no answer.

2018幎12月23日
自発的なレビュヌ
Dubranchet ロゎ

Dubranchet からの回答

Hello John, are you sure you wrote to contact@dubranchet.com ? We usually answer within 24h to all emails. Please do not hesitate to send us pictures to show how it doesn't match the description photos, since most of our online pictures have been taken by our customers themselves, it must be a problem on your good.

Have a good day !

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