Flaneurz ロゎ
りェブサむトにアクセス

Flaneurz レビュヌ 

37
•
TrustScore 5段階評䟡の3.5

3.5

スケヌト甚品店
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

I bought the slades and i have been loving them but I will say they do lack ankle support and aren’t as snug on my foot as my other skates are. I swapped the wheels out for some softer ones and that m... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

passer commande le 17 janvier 2025, pas de nouvelles de leurs parts avant le 18 juin 2025, cout paire de Jordan 235 euros- la customisation coute 180 euros pour que flaneurz me les renvoies avec 2 c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The skates are amazing and great quality. Even better was the customer service. I had an issue with my package being shipped and everyone was super helpful getting it resolved.

䌁業が回答したした

5぀星のうち4の評䟡

The skate shoes are great. I’d recommend sizing up a half size. I was not satisfied with the shipping service: they returned my order back to France without explanation, but incorrectly confirmed my p... もっず芋る

䌁業が回答したした

䌁業情報

  1. スケヌト甚品店
  2. 衣料品店
  3. 靎屋
  4. ストリヌトりェア店

圓該䌁業による蚘述

Flaneurz est une entreprise française née à La Courneuve, dans le nord-est parisien, aujourd'hui installée à Pantin. Depuis nos débuts, notre mission est simple et ambitieuse : rendre le roller accessible, pratique et élégant au quotidien. Grâce à notre systÚme breveté, nous réinventons le patin à roulettes en permettant à chacun de transformer instantanément ses baskets en rollers, sans compromis sur le style, le confort ou la liberté de mouvement. Notre technologie modulaire et détachable offre une expérience unique : vos chaussures préférées deviennent votre moyen de déplacement. En quelques secondes, vous passez du mode marche au mode glisse, ce qui fait de Flaneurz une solution idéale pour la mobilité urbaine moderne. Compactes et faciles à transporter, nos fixations s'intÚgrent naturellement dans une journée faite de trajets mixtes : métro, rues, boutiques, travail ou loisirs. Ce qui nous distingue : un systÚme exclusif, universel et innovant compatible avec la majorité des baskets, un positionnement lifestyle premium pensé pour les urbains en quête de spontanéité et d'élégance, une alternative durable favorisant la mobilité douce et l'expression personnelle, et une communauté internationale présente dans la plupart des pays du monde. Chez Flaneurz, nous croyons en une mobilité plus libre, plus créative et plus fluide. Nous ne proposons pas seulement des patins : nous offrons un nouveau geste de mouvement, un plaisir urbain réinventé, à vivre au quotidien.

連絡先

3.5

たあたあ

TrustScore 5段階評䟡の3.5

37件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 90に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.5

すべおのレビュヌ

(37)

過去12か月のレビュヌ数: 30件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

I bought the slades and i have been


I bought the slades and i have been loving them but I will say they do lack ankle support and aren’t as snug on my foot as my other skates are. I swapped the wheels out for some softer ones and that made a huge difference. They do seem to be well made otherwise. I also had to deal with customer service as I made an error with my order and they promptly corrected that for me.

2026幎7月6日
Flaneurz ロゎ

Flaneurz からの回答

Hello Kerri,

Thank you for your feedback and for your input which is very helpful. We are happy to know that you are satisfied with the product and the customer service. We remain available to help you if needed.

Have a lovely day!

5぀星のうち5の評䟡

The skates are amazing and great


The skates are amazing and great quality. Even better was the customer service. I had an issue with my package being shipped and everyone was super helpful getting it resolved.

2026幎6月30日
Flaneurz ロゎ

Flaneurz からの回答

Hello Nicole,

Thank you for your lovely feedback, we are delighted to know that you are enjoying your skates and are satisfied with the customer service.

Have a lovely day!

5぀星のうち5の評䟡

Very easy to order

Very easy to order, great value for the price. The processing and shipping was relatively fast. The only bad thing was Trump's tariff.

2026幎5月11日
Flaneurz ロゎ

Flaneurz からの回答

Hello Nicole,

Thank you for your lovely feedback, we are glad to know that you are enjoying your Slades/Flaneurz and we wish you many wonderful adventures with them!

Take care!

5぀星のうち5の評䟡

I loved these skates

I loved these skates, they are super practical, modern, and comfortable.
I highly recommend them, you'll love them as much as I do. They go with me wherever I go.

2026幎5月20日
Flaneurz ロゎ

Flaneurz からの回答

Hello Marines,

Thank you for your lovely feedback, we are glad to know that you are enjoying your Slades/Flaneurz and we wish you many wonderful adventures with them!

Take care!

5぀星のうち4の評䟡

The skate shoes are great, shipping not so great

The skate shoes are great. I’d recommend sizing up a half size. I was not satisfied with the shipping service: they returned my order back to France without explanation, but incorrectly confirmed my package was delivered to me. This delayed my shipment by at least a week and caused a lot of confusion and stress. Customer service did not meet my expectations as they did not offer consolation regarding this issue.

2026幎4月27日
Flaneurz ロゎ

Flaneurz からの回答

Hello Phoenix,

Thank you for your feedback. We are glad to know you are happy with your skates.

As for the customer support, we are sorry to hear that it did not meet your expectation. We tried our best to assist you in the delivery issue which was not caused by us and reshipped the parcel to you at no additional cost as soon as we received it. We are glad to know that the parcel finally reached you after we reshipped it. We wish you many wonderful adventures with your Slades!

Have a lovely day!

5぀星のうち5の評䟡

Super fun

I got them as a birthday gift for myself and i love them. They fit nicely and skate very well. The detachable system is fun and convenient.
I had no troubles at all and I'd order again :)

2026幎5月5日
自発的なレビュヌ
Flaneurz ロゎ

Flaneurz からの回答

Hello Jacky,
Thank you for your positive feedback, we are delighted to hear that you had a good experience ordering and that you are enjoying your skates.

We wish you many wonderful adventures with them!

Take care,

5぀星のうち1の評䟡

Skated 2 times

Skated 2 times, pivot cups crumbled on my hand. Customer service just sent a picture with dimension so I could order new pivot cups elsewhere. Not helpful, I couldn't find cups that would fit. So now I have a pair of skates that I can't skate. Waste of time and money, poor quality!

2026幎5月6日
自発的なレビュヌ
Flaneurz ロゎ

Flaneurz からの回答

Hello Sonja,

Thank you for your feedback.
Since our last email exchange, the production team was able to find some spare pivot cups that we will be sending your way. We have reached out by email with requested information on your delivery address.

Have a lovely day,

5぀星のうち2の評䟡

I got sent two right shoes..

I got sent two right shoes mind u when I ordered these shoes I had to pay extra because of it being in France just to get my order once I told them about the issue they sent me a left shoe but I had to pay the extra amount again for a second time just to receive my package something I thought they would have covered themselves I don’t understand why I had to pay for someone else’s mistake wont be buying from here again

2026幎4月16日
Flaneurz ロゎ

Flaneurz からの回答

Hello Elizabeth,

Thank you for reaching out. We understand your frustration, and we are once again very sorry for the issue. We shipped out the replacement as soon as you contacted us. Since this is a mistake on our part, the additional customs tax you had to pay is indeed our responsability. However, you did not contact us with this information, so we were not aware that you had to pay this additional cost. Please email us at info@flaneurz.com with the receipt of this second payment so that we may refund you that amount.

Have a lovely day!

5぀星のうち1の評䟡

terrible customer service

terrible customer service, or more like inexistent
nobody knows if they will ever get sent to me, starting to think i got scammed

2026幎4月13日
自発的なレビュヌ
Flaneurz ロゎ

Flaneurz からの回答

Hello Giada,
Thank you for reaching out.
As explained yesterday by email and via social media exchanges, your order was shipped out and you have received your tracking number by email.

Your parcel will be delivered tomorrow.

Have a lovely day,

5぀星のうち5の評䟡

These skates are AmAzInG!!

These skates are AmAzInG!!! There was an unexpected Tariff fee of $130.00. I still have no regrets because these skates ROCK!

2026幎3月31日
Flaneurz ロゎ

Flaneurz からの回答

Hello Julia,

Thank you for your valuable feedback! We are delighted to know that you are happy with your skates.

We wish you many beautiful adventures with them!

Have a great day!

5぀星のうち1の評䟡

The quality is good but the shipping


The quality is good but the shipping didn’t include TERIFF and they mix up the shoes size. I ordered size 6 for women but they sized it to 11.5 when the order clearly wrote 36, they shouldn’t mix up that simple being such popular brand

2026幎3月12日
Flaneurz ロゎ

Flaneurz からの回答

Hello,

Thank you for your feedback.

We sincerely apologize for this mix up.

The issue has now be resolved since you received the correct pair, as confirmed on our email exchanges last week.

As for the tariffs, we do not include them in our prices because we have no authority on the amount and whether they will be applied. The import authorities in the country of destination is responsible for this matter. We do specify on each of our product pages that import taxes may apply depending on your country of delivery.

We hope you enjoy your Slades and we wish you many adventures with them!

Take care,

5぀星のうち5の評䟡

Money well spent

I’ve wanted to purchase from Flaneurz for actual years and waited to save up for the purchase for a custom pair. Couldn’t be happier with my purchase. Very responsive and helpful team. Pricey but you pay for quality and that’s precisely what I received.

2026幎3月9日
Flaneurz ロゎ

Flaneurz からの回答

Hi Jazmyn,

Thank you for your lovely feedback, we are so glad to hear that you are happy with your product and the customer service you received!
We wish you many great adventures with your Flaneurz!

Have a lovely day!

5぀星のうち5の評䟡

So versitile!

Even though this was an international order, Flaneurz sent my pair of slades in like two weeks, which I was super impressed by! Having my slades means that I can stumble into golden skating spots and always have my skates on me, which just means I get to skate more!

2026幎2月19日
Flaneurz ロゎ

Flaneurz からの回答

Hello,

Thanks for your feedback, we are so glad that you are happy with the product and the service!
We wish you many wonderful adventures with your Slades!

Take care,

5぀星のうち3の評䟡

Used their measuring for ordering size

Used their measuring for ordering size, and it was not correct, unless you want the skate/shoe to be hitting the end of your toes. I suggest going up a size from this. After returning with shipping fees, I could have saved money by just buying another pair of skates (ordered from US)

2026幎2月23日
Flaneurz ロゎ

Flaneurz からの回答

Hello Amanda,

Thank you for your feedback. We are sorry to hear that the size did not correspond to your expectations.

Our sizing guide usually corresponds to the majority of our customers, but every foot is unique and sometimes requires a size up or down indeed.

We wish you wonderful adventures with your Slades!

Take care,

5぀星のうち5の評䟡

Great!

Everything went great shipping was super quick love the product so much! Skates are of high quality!

2026幎1月23日
Flaneurz ロゎ

Flaneurz からの回答

Hi Melissa,

Thank you for your feedback, we are so glad to know that you are happy with our product and service!

Have fun with your skates!

5぀星のうち1の評䟡

Awful customer service

Awful customer service. No response to issues horrible shipping. All items come in plastic bags. Having issues returning there product no one is responding to my emails anymore.

2026幎1月5日
Flaneurz ロゎ

Flaneurz からの回答

Hello Rafel,

We are sorry to hear your frustration. We would like to specify that we have replied to every single email you have sent us. In your last email, you inquired about import taxes that you were billed by FedEx.

As indicated on each product page on our website, orders are shipped from France. Depending on the destination country, taxes or customs duties may apply and remain the responsibility of the customer.

The USA's current presidential administration is changing customs laws and imposing new import taxes. We do not have any authority on this matter. If you have any questions about the bill they are asking you to pay, I suggest contacting FedEx directly or your local import authorities.

Thank you for your understanding.

The Flaneurz Team

5぀星のうち5の評䟡

The purchase was for my granddaughter

The purchase was for my granddaughter, and she was extremely happy. So, if she's happy then I'm happy.

2025幎12月29日
Flaneurz ロゎ

Flaneurz からの回答

Hello Margie,

Thank you for your lovely feedback, we are delighted to know that your granddaughter is happy with her gift.

Have a lovely day,
The Flaneurz Team

5぀星のうち5の評䟡

Ordering was easy

Ordering was easy, shipping was very fast and my daughter loved the fit and the style. It was a great Christmas gift. Thank you!

2025幎12月26日
Flaneurz ロゎ

Flaneurz からの回答

Hi Thomas,

Thank you for your feedback, we are delighted to know that your daughter enjoyed her Christmas gift! We wish her many great adventures with her Slades!

Take care and happy new year!
The Slades team

5぀星のうち5の評䟡

Very nice

Shoes are comfortable and sturdy. Skating seems very solid. Toe stops work great. It takes a bit to get used to skating in a shoe.

2025幎12月15日
Flaneurz ロゎ

Flaneurz からの回答

Hello Aurora,

Thanks for your feedback, we are delighted to know that you are finding your Flaneurz up to expectations!
We wish you many great adventures with them.

Take care and happy new year!
The Flaneurz team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報