Ebac Ltd レビュー 7,934

Ebac Ltd からの回答

2日前

Thank you for sharing your initial thoughts. We’re glad to hear that everything seems to be going well in the early days, and we hope it continues to meet your expectations as you use it more.
Kind Regards,
Natalie🙂

Ebac Ltd からの回答

2日前

Thank you for your feedback. We’re delighted to hear that you find the dehumidifier easy to use and that the app is clear and helpful.

It’s fantastic that it can handle a big load of laundry in under 24 hours and is working so effectively for you.
Best Regards,
Natalie😁

Ebac Ltd からの回答

2日前

Thank you for your feedback. We’re glad to hear that the ordering and delivery process went so smoothly and that you were kept informed throughout. It’s great that your warranty information arrived promptly and that your goods were delivered within the advised time window.

We hope that once you’ve had a chance to use the machine, it performs just as well as the service you received.
Kind Regards,😊
Natalie

Ebac Ltd からの回答

2日前

Thank you so much for sharing your experience,
We’re thrilled to hear that your replacement is performing just like the original and meeting your expectations. It’s always great to know our products continue to deliver reliably “like clockwork.” We appreciate your support and kind words.
Kind Regards,
Natalie

Ebac Ltd からの回答

2日前

Thank you for your detailed feedback. We’re glad to hear that the machine arrived promptly and that you find it neat, portable, and easy to empty.

We appreciate your note about the instructions needing to be downloaded and the noise level. While the unit is designed for effective performance, we understand it can be noticeable in quieter environments, especially when playing music nearby. Your comments are valuable and will be shared with our product team for consideration.

Thank you again for taking the time to share your experience.
Kind Regards,
Natalie

Ebac Ltd からの回答

2日前

Thank you for sharing your experience. We’re delighted to hear that you found it easy to select and order the right product from our website, and that the delivery was prompt and well-packaged.

It’s wonderful to know that your appliance is now up and running perfectly and meeting your expectations. We really appreciate your feedback and support.
Kind Regards,
Natalie

Ebac Ltd からの回答

2日前

Thank you for your lovely feedback. We’re really pleased to hear that you’re happy with your dehumidifier and that you were able to take advantage of a discounted price.

It’s great that your first use has gone well, and we’re confident it will make a real difference during the winter months when damp can become more of an issue.

Thanks again for your support, and we hope it continues to perform well for you.
Best Regards,
Natalie

Ebac Ltd からの回答

2日前

Thank you for your feedback. We’re really pleased to hear that you had a positive experience with the sales and delivery process.

We’re sorry to hear that the noise level and design didn’t quite meet your expectations. Your comments are important to us, and we’ll be sure to pass this feedback on to our product team as we continue to improve and develop our range.

We appreciate you taking the time to share your thoughts.
Kind Regards,
Natalie

Ebac Ltd からの回答

2日前

Thank you for your lovely feedback. We’re delighted to hear that you’re happy with both the delivery and the performance of your dehumidifier. It’s fantastic to know it has made such a noticeable difference in your cellar, creating a much more comfortable environment.

We’re also pleased that the smart features are working well for you, helping the unit run efficiently and giving you peace of mind with the automatic shut-off when the tank is full.

It’s great to hear you’re considering another one for upstairs too perfect for drying washing and reducing condensation. Thanks again for your support.
Kind Regards,
Natalie😊

Ebac Ltd からの回答

2日前

Thank you for your kind review. We’re really pleased to hear that you found the ordering process straightforward and that your dehumidifier arrived quickly. It’s great to know it’s already making a difference in your village hall.
We’re also glad that the App features are proving valuable and helping to justify the investment it’s great to hear they’re making a real difference in day-to-day use.

Thanks again for your feedback and support.
Kind Regards,🤗
Natalie

Ebac Ltd からの回答

2日前

Great to hear such a positive experience from start to finish
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the ordering process straightforward and that your delivery arrived promptly. It’s also fantastic to know the Powerdri 18 is performing well, helping to dry out the space efficiently while running quietly.

The continuous drainage option is a really convenient feature, so we’re glad it’s making things easier for you. Thanks again for your support and for choosing a British-made product.
Best Regards,
Natalie

Ebac Ltd からの回答

2日前

Thank you for your detailed feedback,
We’re really pleased to hear that you’re happy with the washing machine itself and that the 9kg drum and performance are meeting your expectations. It’s also great to know our technical support team were able to quickly identify and resolve the issue with the noisy spin.

We’re very sorry to hear that the installation didn’t meet the standard you expected. Your feedback is really valuable and will be shared with our delivery partners.
Thank you again for your honest review and for highlighting both the positives and where we can improve.
Kind Regards,
Natalie

Ebac Ltd からの回答

5日前

Thank you so much for your kind words Lynn, 😊

We’re delighted to hear that you were impressed with the speed of our response and that Malcolm was able to resolve the issue with your washing machine so quickly. Providing prompt, reliable service is something we take great pride in, and it’s wonderful to know that this was reflected in your experience.

We’ll be sure to pass on your feedback to Malcolm he’ll be really pleased to hear it.

Thank you again for your recommendation, it truly means a lot to us. If you ever need assistance in the future, we’ll be more than happy to help. Have a great weekend.
Kind Regards,
Natalie🤗

Ebac Ltd からの回答

5日前

Thank you so much for your fantastic review Lorraine,
We’re delighted to hear that the product has made such a difference compared to your previous one and that it’s been helping keep your home warm and dry over the winter. It’s great to know it’s doing exactly what you need and making laundry days that much easier.😊

We really appreciate you taking the time to share your experience.
Have a fantastic weekend.
Natalie

Ebac Ltd からの回答

5日前

We love this simple and to the point 😊 “Does what it says on the tin” is exactly what we aim for, so it’s great to know you’re happy with your Ebac product.

Thanks again for your support.
Kind Regards,
Natalie

Ebac Ltd からの回答

5日前

Thank you for your feedback Chris, 😊 Great to hear your dehumidifier arrived on time, was easy to set up, and is doing the job perfectly. We really appreciate your support.
Kind Regards,
Natalie

Ebac Ltd からの回答

5日前

Wow thank you for such an amazing review, 😊 We’re delighted to hear your dehumidifier has made such a positive difference in your home (and now your garage too!). It’s also great to know you had a smooth shopping experience and that our Customer Services team could quickly put things right. We really appreciate your support and kind words.
Best Regards,
Natalie