I ordered a wig yesterday March 12th. I paid for the wig to be at my address in two days & they would send me an email. Haven't heard from the company. I tried doing the live chat & texting back & for... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Horrible company! Their products are garbage. I ordered 5 ponytails and they only put 4 items in the bag. When I contacted them they told me they saw the person scan the items and put it in the bag.... もっと見る
Tiara Collins, Order number: 1818270 Ebony line has been a reliable source for me for the past 10 years. I have always found the best prices, great communication with customer service such as, Lari... もっと見る
企業が回答しました
I loved the half wig I bought from this seller, but the last purchase I place was incorrect color. I have contacted their customer service several times for a return code. I have received no response... もっと見る
企業情報
さまざまな外部ソースから提供された情報
We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.
連絡先
1829 Stanley St, 60062, Northbrook, 米国
- 847-647-9791
- ask@ebonyline.com
- www.ebonyline.com
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
EXCELLENT QUALITY WIGS
Excellent quality wigs
Superfast professional service
Mahaz made sure my wigs went out immediately
I will always purchase from Ebony.com
Ten stars across the board

Ebonyline.com からの回答
Ebonyline's customer service is…
Ebonyline's customer service is outstanding in receiving your selected item within a two-day delivery. I, also, appreciate the notification posted on wig colors of 'same day, 1-2 day' shipping so that you know when the unit will ship out. I have been contacted by ZAHID, Ebonyline (email) regarding my order and corrected to my satisfaction. The attention has gained my continued business to Ebonyline.
Thank you!

Ebonyline.com からの回答
You Won’t Be Disappointed
Ebony line has top notched customer service and take great pride in delivering products in a timely fashion! They will always be my go to company for my hair needs. Thank you Zahid for your help 😊

Ebonyline.com からの回答
Top Wig store.
I’ve been shopping with Ebonyline over 10 years. They have ok prices, ok sales, good hair and great customer service. They ship fast I highly recommend. ZAHID Makes sure us girls get our hair!

Ebonyline.com からの回答

Ebonyline.com からの回答
I love my wig ZAHID really took care of…
I love my wig ZAHID really took care of me with fast delivery

Ebonyline.com からの回答
Crown of Glory
I live in Dallas, Texas and from the first time I ordered from your company, a couple of years ago, during the pandemic, I've received so many compliments from family and friends, from London to San Diego about my beautiful hairstyles. I'm expecting 5 more units today! You always get my wigs to me so promptly. It prevents me from having to stand in the long lines at our ginormous beauty supply houses here in the Dallas / Fort Worth Metroplex! Thank you so much for enhancing my "crown of glory!"
"But if a woman have long hair, it is a glory to her: for her hair is given her for a covering."
1 Corinthians 11:15

Ebonyline.com からの回答
I always use this website for my hair…
I always use this website for my hair braid tools and accessors I love their prices and have been using them for over 10 years. Naha’s helped get my order completed properly so that I can receive my items
Before my travel plans. You can’t beat the price

Ebonyline.com からの回答
I love Ebonyline.com
Zahid, thank you for expediting my order. I chose the wrong color of hair, but have no fear; I'm keeping the products for the winter. Thanks to you, I was show ready. Look at the result. Muah!

Ebonyline.com からの回答
I purchase from here all of the time
I purchase from here all of the time. Larissa is a great help. She understands wigs and hair care products. Great customer service.

Ebonyline.com からの回答
I love Ebonyline
I love Ebonyline! I've ordered from this site for years and always receive great customer service. Recently a wig was going to arrive late, and Daejonna D promptly notified me. I will continue to order from here.

Ebonyline.com からの回答
I just ordered threw them for the first…
I just ordered threw them for the first time and I was excited about the hair and the price . I received an email asking me for a pic of my card and my ID I’m like with all this fraud going on out here I’m not sending no pic of my card the payment went threw and I know what address I used for my card and for my home address they said I had to wait five days and they was gonna cancel my order mind you my birthday is coming up which is why I was ordering the hair so I’m like give me my money back y’all wasted my time .please don’t order three them worst online experience ever 😨😨😨😨😨😰

Ebonyline.com からの回答
Amazing customer service!!
Amazing customer service!!! I have been trying to locate a particular wig here in Canada and was not successful in my search. I was referred to the Ebonyline website and much to my surprise they had exactly what I was looking for style and colour.
Larissa from customer service support was exceptional and assisted with a quick response and helped me for what I was looking for. Product was out of stock when I ordered on the Wednesday and it was located then delivered to Canada within three days.
That to me is an experience I will never forget and I would like to recognize the service that was provided which was above and beyond my expectations!
BIG THANK YOU TO LARISSA AND EBONYLINE FOR THEIR REMARKABLE SERVICE! Definitely a five star rating!!!
Sincerely
Happy Customer
Tonia😀

Ebonyline.com からの回答
Fantastic!!!!
Huge selection, Great customer service, Fast shipping, Great products and prices

Ebonyline.com からの回答
Mahaz was great
Mahaz was great! I had questions about my shipping and I received quick and helpful information. I have been ordering for years and always have great shipping, pricing and service. Thanks Ebonyline

Ebonyline.com からの回答
Realistic and Long Lasting
The shipping made my experience great. I can find this wig, the outre perfect hairline Seraphine, in other places but its hit and moss, Ebonyline almost always has it in stock. Its my favorite wig, the hairline is amazing, the babyhair is easy to lay and style and the texture is light yaki so its silky enough to blow in the wind and loose enough to not get tangled. I will purchase again and again. Larissa, thank you for the heads up!

Ebonyline.com からの回答
Amazing customer service this time…
Amazing customer service this time around affordable prices fast shipping!

Ebonyline.com からの回答
I wish there was a 1800 it would be…
I wish there was a 1800 it would be greatly appreciated when you are having issues and just want to place an order .

Ebonyline.com からの回答
Misleading and Deceiving
UPDATE: TO ANYONE DOING A REVIEW TO RECEIVE POINTS DON'T BECAUSE YOU WON'T RECEIVE YOUR POINTS THEY ARE JUST USING YOU FOR FREE GOOD REVIEWS WHILE HAVING BAD SERVICE
Ellie was incredibly unprofessional and ended my chat because she didn't want to answer my question. I've ordered here before and received great quality hair but this order was under false advertisement and that's such a shame because it used to be really good hair. Joyce made it seem like she fixed the issue and she did not. The colors I ordered were NOT what I received and they literally replied saying the color chart is just a "reference" and that they are not accurate. What's the point of having the colors shown when that's not what you're going to receive?
Their return policy is also horrific, y'all. You have to PAY to return an item AND they'll take 20% of what you paid as a "fee" so you won't get a full refund if you do return. Absolutely unethical and terrible.

Ebonyline.com からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







