Eccleston Homes レビュー 

302
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TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

I have worked on eccleston homes for 3 days this week and the quality of the homes are incredible so modernised and affordable. My times on the site has been outstanding. But for the contractor DD... もっと見る

企業が回答しました

5つ星のうち1の評価

Stop opening new developments come and finish the ones you started 2 years ago. Please visit Halcyon place North Wales, 2 years later and they can’t even finish a development of 15 houses. We have awf... もっと見る

5つ星のうち5の評価

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... もっと見る

企業が回答しました

5つ星のうち5の評価

We are part way through our part exchange experience with Eccleston Homes and cannot fault our sales consultant Anne. She has been wonderful since our first look, offering lots of help and making the... もっと見る

企業が回答しました

企業情報

  1. 住宅建設業者
  2. ・
  3. 住宅開発

Eccleston Homes について

当該企業による記述

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 33%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(302)

過去12か月のレビュー数: 39件

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5つ星のうち5の評価

Martin and Michelle - very helpful sales agents

We recently visited the new site in Horwich, Bolton (Viscount Green) and we were assisted by Michelle. We found her to be ever so helpful and as this site is new with no show homes built yet, she advised us of a show home we could visit at the Scholars Place site in Scarisbrick. We visited that site just to view the size of the show homes so that we could make an informed decision about the house type we would then look at on the Viscount Green development. Martin assisted us at the Scholars Place site and even though he knew we would not be purchasing any properties on his site, he was the most helpful sales person we have ever dealt with, going the extra mile to give us details and helping us with measurements of the room sizes etc. Even though he would not receive any commission if we went ahead and purchased a property on the Viscount Green site, he still went above and beyond to help us and we would definitely recommend him to anyone visiting the Scarisbrick site. We would also recommend Michelle to any visiting the Viscount Green site.

2023年6月17日
自発的なレビュー
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning Karen, we hope you've had a good weekend.

Thank you for your recent review regarding your experiences with our Sales Consultants at our Viscount Green and Scholars Place developments.

We're really pleased that they were able to assist you with the information that you required.

We'll certainly pass your comments on, and please let us know if there's anything else that we can do.

Regards

Eccleston Homes

5つ星のうち1の評価

Stop opening new developments come and…

Stop opening new developments come and finish the ones you started 2 years ago. Please visit Halcyon place North Wales, 2 years later and they can’t even finish a development of 15 houses. We have awful unfinished landscaping, roads not finished, houses outstanding 100s of snags. Please visit and see for yourself before falling for EH fancy sales team. Don’t trust a word they say.

2023年7月1日
自発的なレビュー
5つ星のうち5の評価

The way we were greeted and treated.

The way we were greeted and treated.
Viewing the property was relaxed and all questions we asked were answered to our satisfaction.

2023年6月16日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning...

Thank you for your recent 5* review regarding the experience at our sales centre.

We're pleased that you feel able to review us so positively.

Please let us know if we can help you any further.

Have a good day.

Regards

Eccleston Homes

5つ星のうち5の評価

Relaxed Excellence

Yvonne is an absolute treasure. She is extremely professional but yet very personable.
Her guidance and support through the process of buying a home is invaluable.
Her professional knowledge is outstanding and her advice is most welcome. Nothing is too much trouble .
I would absolutely unreservedly recommend her to her manager - in summing up - relaxed excellence,

2023年5月20日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning Helen

Happy Summer Solstice..

Thank you for your recent 5* review regarding the service and support that you've received from our Sales Consultant, Yvonne.

We know that Yvonne is really happy to have been able to work with you on your new home purchase and loves the compliments that you have made.

Have a good day.

Regards

Eccleston Homes

5つ星のうち5の評価

Site visit

We were met by the site manager . After being issued with safety gear and a brief about H&s we went on site . He show us the plot we were interested in and explained what would be going to to done to finish the plot etc, he also mentioned other plots that may have been of interest and where on site they would be . We had lots of questions that he answered .

2023年5月19日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Hello Tracy

We hope that you're well.

Thank you for your recent review.

We're pleased that our Construction Manager was able to assist you with your search for a new home.

We hope that you found your visit interesting and informative.

Please let us know if there's anything more that we can help you with.

Regards

Eccleston Homes

5つ星のうち5の評価

Excellent First Home!

Me and my partner just bought our first house with Ecclestone Homes @ Lords Fold and we have had a brilliant experience and we are really happy with our house! The sales advisor Yvonne was really helpful during our buying process and never failed to assist us wherever we needed it! She made sure was was happy with everything given it was our first time and was very transparent on matters we wasn’t sure about. Dave and Steve the site managers did a fantastic job on making our home to a really high standard and we are really happy with the finish we have. Throughout the process they kept us well informed of where was up to and upon moving in they immediately turned attention to fixing any snags or problems we had to a really good standard. Overall we are really happy with our first home and we thank all the team for the efforts that have been made!

2023年5月12日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Hello Scott

We hope that you're enjoying the sunshine.

Thank you for your recent 5* review and for the comments that you've made regarding the service you're receiving from Yvonne, Dave and Steve on our Lords Fold development.

We're pleased that you're happy in your new Eccleston Home.

We'll certainly pass your comments on to the team and we wish you well in your new home.

Regards

Eccleston Homes

5つ星のうち5の評価

Great customer service experience

Great customer service experience. Very patient and provided information required to help you making important decisions about the purchase.

2023年5月11日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning...

Thank you for your recent review and your positive comments regarding the service you're receiving from our Sales Consultant. We're all pleased that we've been able to assist you.

We'll pass your comments on for you.

Have a good day.

Regards

Eccleston Homes

5つ星のうち5の評価

So far my experience with Excleston…

So far my experience with Excleston Homes has been efficient, friendly and helpful. Dawn at Christy Brow is extremely helpful, keeps in touch via email and is happy to answer any questions and help. I have just reserved a plot at the development in Hyde with my new home hopefully being ready September-November 23.

2023年4月29日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Hello Bianca

Thank you for your recent 5* review and your positive comments regarding the service that you're receiving from our Sales Consultant, Dawn.

We'll pass your comments on and we know that Dawn is looking forward to helping further on your new home purchase.

Kind regards

Eccleston Homes

5つ星のうち5の評価

Aftercare once moved in - Lords Fold

Moved in January at the lords fold site in Rainford St.Helens. House is of a very high standard. Few small issues but have be sorted by Eccleston homes. I want to give a big shout out to Dave Turner. He gave us our induction of our new house, very professional and knowledgeable. He even supported us while moving in, ensuring we had everything we needed. Any noticable issues were sorted immediately by Dave and always checked in afterwards to make sure we were happy! Credit to the company is Dave and one of the reasons we are so happy! We had Yvonne during the whole process who again was outstanding during the purchase. After care team big shout on professional and always on hand to help.

Yvonne and Dave always put the customer first. Can you please ensure they receive this feedback.

Thank you all. We love it here.

2023年3月23日
自発的なレビュー
Eccleston Homes ロゴ

Eccleston Homes からの回答

Hi Chris

Thank you for your great review. We're so pleased to hear that you're happy in your new Eccleston home and that you're pleased with the service you're receiving from the team on Lords Fold.

We'll definitely pass your comments on.

Thanks again.

Kind regards

Eccleston Homes

5つ星のうち5の評価

Sales staff Martin was very helpful

Sales staff Martin was very helpful
Went out of his way to accommodate our needs

2023年4月20日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning Mary

We hope that you had a great weekend.

Thank you for your review of the experience that you had with Martin, our Sales Consultant. We'll pass your comments on.

Regards

Eccleston Homes

5つ星のうち5の評価

Martin was really nice and keep his…

Martin was really nice and keep his words. He answered all our questions and showed us all the options.

2023年4月15日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning

Thank you for your review.

We'll pass your comments on.

Please do not hesitate to contact Martin if you need any further help or information.

Regards

Eccleston Homes

5つ星のうち5の評価

Had top class service from Eccleston

Had top class service from Eccleston .
Dawn was very Professional and answered all questions within timely manner .

2023年4月17日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning Karen

Thank you for your recent 5* review.

We love it when we receive Top Class comments from Top Class customers.

We'll pass your comments on to Dawn.

Have a good day.

Regards

Eccleston Homes

5つ星のうち5の評価

It was great experience

It was great experience, the lady there was very helpful described everything nicely.

2023年4月17日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning Ibrar

We hope that you're having a good day.

Thank you for your kind comments regarding your recent experience with us. We'll pass these on for you.

Regards

Eccleston Homes

5つ星のうち5の評価

Very well built and presented homes

Very well built and presented homes. Very well appointed. Designed to optimise space

2023年4月16日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning

We hope that you're well.

Thank you for your recent review and your complimentary comments regarding our new homes. We're glad that you like them.

Please let us know if we can be of any further help in the future.

Kind Regards

Eccleston Homes

5つ星のうち5の評価

Customer service = 10/10

Dawn is fantastic to communicate with!

2023年4月15日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning

We hope that you're having a lovely Wednesday.

Thank you for your recent review regarding your experience with our Sales Consultant, Dawn.

We'll pass those comments on for you and we know that Dawn will be really pleased to hear that she was able to assist you.

Regards

Eccleston Homes

5つ星のうち5の評価

Garrett Manor, Eccleston Homes

Garrett Manor, Eccleston Homes
The Hartford floor plan we bought,
thank you Eccleston Homes designer build something different from the new homes market, we appreciated this floor plan with Velux windows and extra space and light to living room compare to others builder.

At first contact Christine with her helps and advise us to choosing location between Garrett Manor or Christy Brow, Reserved my house since 2021 Jan. I moved in Garrett Estate on 2022 March Customer Service Miss Bee she friendly and responsive quickly solving all my issues.

After living in my house for one and half years it shows Eccleston Homes built quality. I write my comments today to reviews my purchased experience with Eccleston Homes over past two years.

I’m total satisfaction with their staffs service and will recommend to my friends.

2023年4月15日
自発的なレビュー
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning

Thank you for your recent 5* review and your kind words regarding your experiences with both Christine and Bee. We'll pass your comments on to them.

We're really pleased that you love your Eccleston Home so much and that you're happy with our continued service.

Kind Regards

Eccleston Homes

5つ星のうち5の評価

Christine Bowers, Eccleston Homes

Christine, our first point of contact, was very professional, friendly and a pleasure to deal with. All the other staff have been very friendly and helpful too. From start to finish our buying experience with Eccleston Homes was trouble free.

2023年4月13日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning Beverley

We hope that you're well.

Thank you for taking the time to leave your lovely 5* review regarding your experience with Christine and the rest of the team here at Eccleston Homes.

We love it when we receive such high praise from happy, genuine, homeowners.

Have a great day

Regards

Eccleston Homes

5つ星のうち5の評価

Very professional introduction on the…

Very professional introduction on the estate/options.

2023年4月12日
Eccleston Homes ロゴ

Eccleston Homes からの回答

Good Morning

We hope that you're well.

Thank you for your recent 5* review and kind comments. We'll pass these on for you.

Kind Regards

Eccleston Homes

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