Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thank you so much Sophia for you help you was very helpful when I came to pick my scooter your very friendly happy to help any questions you will answer once again thank you
企業が回答しました
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... もっと見る
企業が回答しました
Over several months I have received first class attention by Sophia. Always greeted with a friendly smile. Being an awkward customer, nothing has been too much trouble. Sophia is a real asset to t... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
Saint Peters Street 63, DE1 2AB, Derby, England, 英国
- 01332 417647
4.9
優良
78件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very positive experience
Sophia was a very kind and personable member of staff. She answered all the questions we asked, showed us how things worked and it seemed nothing was too much for her to help with. Very kind and friendly.
2026年9月9日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Thank you so much Sophia for you help…
Thank you so much Sophia for you help you was very helpful when I came to pick my scooter your very friendly happy to help any questions you will answer once again thank you
2026年9月8日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent comfortable advice great…
Excellent comfortable advice great communication simple explanation very friendly
2026年9月8日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sophia was great and really respectful…
Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.
2026年9月8日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Your company is easy to deal with and…
Your company is easy to deal with and have helpful staff
2026年8月26日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sophia in the Derby store could not…
Sophia in the Derby store could not have been more helpful.
She treated my wife and myself with total respect.
2026年8月20日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Sophia at Derby branch of Eden Mobility
Sophia at Derby branch of Eden Mobility
Couldn't have been more helpful.
She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our car boot.
We were shown a range of models and were able to choose the one most suitable to our needs. Very helpful and considerate
2026年7月24日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Well done Sophia
Over several months I have received first class attention by Sophia. Always greeted with a friendly smile.
Being an awkward customer, nothing has been too much trouble.
Sophia is a real asset to the company.
Brian Walker
2026年7月20日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Sophia and Amo were very friendly and…
Sophia and Amo were very friendly and helpful. I was looking for a suction hand grip for my shower and they were able to supply one. They checked that I knew how to use it. Then I was able to get discount as I am disabled (25% off). This helped even though it was a good price to start with. They made me feel at ease as I’m nervous round strangers.
2026年7月13日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden Mobility - Derby からの回答
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Came in today and sophia was amazing…
Came in today and sophia was amazing went above and beyond to help my husband I highly recomand
2026年7月13日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
When i see Sophia she always makes me…
When i see Sophia she always makes me feel welcome and she always trys to sort out what problem I have we are still trying to sort it out and she is very understanding to we can also have a laugh why we wait for her to get through to engineers or customer services she is very lovely i have been many times so i have put the last time I went
2026年7月8日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Goid service by amo
2026年7月8日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Very happy thank you Sophia for your…
Very happy thank you Sophia for your help yesterday from Robert Hutchinson and Barry Leppard
2026年6月29日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Good customer service and very friendly…
Good customer service and very friendly and helpful
2026年6月26日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Eden Mobility - Derby からの回答
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
My mother had a first class experience…
My mother had a first class experience in the derby branch today, Sophia ( store manager) showed my mum 4 different walkers with seats, explaining the difference between the four, it was a very relaxed experience and would be happy to recommend, we were just popping in to view them but ended up buying one, thank you so much for your help.
2026年6月19日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Sophia the store manager was on hand to…
Sophia the store manager was on hand to help me choose the equipment for my needs and set it up for me she was so very helpful
2026年6月12日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you so much for your lovely feedback! We’re delighted to hear that Sophia was able to support you in choosing the right equipment and setting everything up to suit your needs.
Her helpful approach and dedication to making sure everything is just right are exactly what we strive for, and we’ll be sure to pass on your kind words—she’ll be thrilled to hear them.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility
The staff are very friendly.
The staff are very friendly and will do everything possible to help. I needed parts for a wheelchair and they helped me to get what I weeded.
2026年6月5日
自発的なレビュー
Eden Mobility - Derby からの回答
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
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