Eden Mobility - Washington レビュー 52

Eden Mobility - Washington からの回答

3日前

Thank you for your review , we have contacted you and are investigating this for you.

Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年5月27日

Thank you so much for taking the time to share your experience. We’re delighted to hear how wonderfully Liz looked after you at our Cramlington store.

Even when your original scooter arrived damaged in transport, Liz’s kindness and efficiency clearly made all the difference. Matching your original deal, helping you choose a replacement, and making sure you felt fully supported shows exactly the level of care she brings to every customer.

It’s great to hear that she took the time to guide you around the Galleries and made sure you felt confident and comfortable before taking your new scooter home. Her attention to detail and genuine concern shine through in your feedback.

We’ll be sure to pass your lovely comments on to Liz — she’ll be thrilled to know how much you appreciated her help.

Thank you again for your kind words. We’re so pleased you left happy and confident with your new scooter.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年5月19日

Thank you for sharing your experience. We’re so pleased to hear that you felt welcome and had the chance to look through all the mobility scooter options. It’s great to know that Liz took the time to help you find a suitable second‑hand scooter, especially when a new one wasn’t the right fit for your budget.

We really appreciate your kind words and are glad Liz was able to support you so thoroughly. If you need anything else or have any questions, we’re always here to help.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年4月3日

Thank you for sharing your lovely feedback. We’re so pleased to hear that Liz was able to help and made everything clear and comfortable for you. She always takes great care to ensure equipment is set up correctly, so it’s wonderful to know the walker was adjusted perfectly.

We’ll be sure to pass your kind words on to her. Thanks again for taking the time to leave a review — it really means a lot.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年4月1日

Thank you so much for sharing your experience. We’re delighted to hear that Liz and Chloe took such great care of your mum. It’s wonderful to know they listened closely to her needs, understood her limits, and worked patiently with her to find the scooter that was the right fit.

We’re especially pleased that the process felt genuine and pressure‑free — putting customers first is exactly what we aim for. Your kind words mean a lot to the team.

Thank you again for your lovely feedback. We’re so glad your mum found the perfect scooter and we hope it serves her well.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年3月30日

Thank you so much for your lovely feedback. We’re delighted to hear that your visit to our Washington Galleries store was a positive experience. Liz will be thrilled to know her knowledge and helpful, pleasant service made such a difference while choosing your new mobility scooter.

Thank you again for taking the time to share your experience — we truly appreciate it.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年3月16日

Thank you so much for taking the time to share your experience. It’s wonderful to hear that your return to the store was influenced by the excellent service you previously received from Nick.

We’re delighted that he was once again able to support you with the same level of care, knowledge, and professionalism. Ensuring you felt confident, informed, and never pressured is exactly the standard we aim for, and it’s great to know Nick delivered that throughout your visit.

Your comments about his patience, friendliness, and attention to your needs—especially making sure you could comfortably lift the scooter—are truly appreciated. We’ll be sure to pass your kind words on to him.

We’re thrilled that you’ve found the right mobility scooter and hope its delivery brings you the freedom and independence you’re looking forward to. Thank you again for choosing us. Enjoy every moment with your new scooter and the adventures it brings.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年2月26日

Thank you for sharing such a thoughtful review. It’s wonderful to hear that Liz was able to support you so well — her knowledge, courtesy, and patience clearly made your visit a positive experience. Being treated with dignity is incredibly important, and it’s great to know she made you feel fully respected and comfortable while helping you choose the right equipment.

The wide range of products on display is something we’re proud of, and your note about VAT exemption is appreciated — some items, like walking sticks, do fall outside the VAT‑exempt category, and it’s helpful for others to know this when browsing.

Your feedback highlights the value of attentive, knowledgeable service, and it’s lovely to see how much it meant to you.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年2月24日

Thank you so much for sharing your experience. We're delighted to hear that our sales lady was fantastic and helped you find the right products for your elderly mother. Providing thoughtful and supportive service is incredibly important to us, and your feedback means a great deal.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年1月30日

Thank you for sharing such a lovely review. It’s wonderful to hear that you and your mum received such a friendly welcome from Kathryn and Liz. They take great pride in offering helpful, attentive service, and it’s fantastic to know they supported you in finding the perfect recliner chair. We’re delighted the experience was smooth from start to finish — signed, sealed and delivered just as you said. Your feedback means a lot to us.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年1月26日

Thank you for your lovely feedback. We’re so pleased to hear you found the service helpful and friendly, and Nick will be delighted to know he made such a positive impression.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年1月25日

Thank you so much for sharing your experience. It’s wonderful to hear that Liz was able to support you so effectively while keeping the process comfortable and pressure‑free. We’re incredibly proud to have her on our team, and your feedback is a great reminder of the standard of service we strive to deliver. Your kind words mean a lot to us.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2026年1月16日

Thank you for sharing your experience. It’s great to hear that your mobility scooter service went smoothly and that the team at Eden Mobility provided such helpful, excellent support. Feedback like yours really highlights the value of good customer care, and it’s much appreciated.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年12月8日

Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that Elizabeth provided such knowledgeable guidance and demonstrations to help you find the right scooter. The Eden Supa Carbon Lite Blue is a fantastic choice, and we’re thrilled that it impressed you. Your kind words mean a lot to our team, and we’ll be sure to pass along your feedback to Elizabeth. We hope your new scooter brings you many enjoyable journeys, and we look forward to welcoming you back to the Washington Store in the future.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年11月12日

Thank you for sharing your experience. We’re delighted to hear that Nick was so helpful, took the time to explain everything clearly, and made sure you felt comfortable without any pressure to buy. Providing honest, supportive service is exactly what we aim for, and your feedback shows Nick delivered that perfectly. We’ll be sure to pass along your kind words to him.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年11月9日

Thank you for sharing your experience! We’re so pleased to hear that Nick made you feel welcome and took the time to guide you through the different options. It’s great to know his support helped you explore the products with ease. We’ll be sure to pass along your kind words to him — feedback like this means a lot to our team.
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年11月7日

Thank you so much for your kind words! We're thrilled to hear that your experience in store was relaxed and supportive, and that you had the chance to explore different powerchair options at your own pace. It’s wonderful that the delivery process was smooth and that our team made sure everything was set up and ready for you. Sometimes the best decisions are the unexpected ones — we’re so glad you walked in and found the perfect powerchair for your needs. Enjoy every moment with it, and don’t hesitate to reach out if you ever need anything!
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年11月5日

Thanks so much for your thoughtful feedback! We're thrilled to hear that Liz made your visit a positive one — she's a star when it comes to helping customers feel confident and informed. We completely agree: there's nothing like face-to-face service when it comes to getting the right fit and advice, especially when competitive pricing is part of the package.

We look forward to welcoming you back whenever you're ready for more accessories or equipment — we'll be here and happy to help!
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年10月12日

Thank you so much for sharing your experience with us at Eden Mobility in The Galleries, Washington. We're delighted to hear that Liz provided such helpful and attentive service while guiding you through the Ignite Sport. It's great to know you were able to take advantage of the 20% discount, and we hope the delivery goes smoothly over the next few days.

Liz will certainly follow up regarding the weatherproof cover, and we appreciate your patience while it's restocked. We look forward to hearing your thoughts once you've had a chance to use your Ignite Sport scooter. Thanks again for your kind words—and for choosing Eden Mobility!
Warm regards,
Eden Mobility

Eden Mobility - Washington からの回答

2025年10月10日

We're delighted to hear that you and your husband felt supported throughout your visits and that our team member went the extra mile to help you find the perfect folding scooter. It's great to know the demonstration and attention to detail made a difference, and that you felt confident in your choice. We truly appreciate your kind words and look forward to welcoming you back whenever you need us!
Warm regards,
Eden Mobility