Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... もっと見る
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Leigh from the Peterborough branch was soo helpful and felt she put me first and my disability. Even though I felt uncomfortable as is the first time I have brought a mobility aid and cuz I'm still yo... もっと見る
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We had a lovely time with Phoebe the staff member at Eden mobility, there was no hard sell, she was very easy to talk to, very kind and patient with us, and was in no rush. She was happy to take the... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
連絡先
16 - 20 High Street East, DN15 6UH, Scunthorpe, 英国
- 01724 747477
- www.eden-mobility.co.uk
4.8
優良
2693件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We would like to thank Debbie
We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair.
The pros and cons of each model were explained in detail to us, in an easy to understand way, Debbie was pleasant and knowledgeable resulting in an easier than expected experience for us. PS She has a great sense of humour (she needed it!)
2026年7月8日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great service provided today by all the…
Great service provided today by all the staff at Eden Mobility Bridlington. Kirsty was great from start to finish and made the process so easy. She was really informative and allowed by grandad to test drive as well. I would recommend Eden to anyone who wants a fuss free service with a smile.
2026年7月22日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchased a few more items today
Purchased a few more items today, great service and very reasonable prices. Highly recommend.
2026年7月22日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Laura and Lucie are the best!
Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team
2026年7月22日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Went into Bolton shop to day to have a…
Went into Bolton shop to day to have a look at scooters for my husband and was see to by Liz@bolton she was really helpful my husband tried a few scooters we had a good laugh and he decided to go a head and get one would highly recommend the Bolton shop liz was great
2026年7月22日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great service in Southampton
Nipped into the Southampton branch with a small part problem. Super knowledgeable and helpful staff … and problem solved. Great service. Definitely putting on our go to list and would recommend. Thanks Anna and Neil!
2026年7月21日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Well done Sophia
Over several months I have received first class attention by Sophia. Always greeted with a friendly smile.
Being an awkward customer, nothing has been too much trouble.
Sophia is a real asset to the company.
Brian Walker
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Only went to have a browse in order to…
Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.
2026年7月22日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Sophia and Amo were very friendly and…
Sophia and Amo were very friendly and helpful. I was looking for a suction hand grip for my shower and they were able to supply one. They checked that I knew how to use it. Then I was able to get discount as I am disabled (25% off). This helped even though it was a good price to start with. They made me feel at ease as I’m nervous round strangers.
2026年7月13日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Very satisfied customer
My friend and I visited Eden Mobility in Scarborough
to see if we could get a replacement star knob for a walker rollator which was missing and not ideal. We were on holiday and just visiting for day.
The assistant Camilla could not have been more helpful. She found one amongst misc spare parts and kindly fitted it. No charge was made and she refused any payment or gratuity.
2026年7月21日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent service today from Sarah
Excellent service today from Sarah , thank you for your help
2026年7月21日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
Excellent service from Debbie and Sarah…
Excellent service from Debbie and Sarah , very helpful and full of knowledge about the products thank you ladies
2026年7月18日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
No follow up for the outstanding.
We made a deal with the sales manager that an extra battery for my mobile scooter was included. When the scooter was delivered, it did not come with the extra battery. Having calling up many times for checking the outstanding battery status, difficult to reach to advisor. Leaving messages, no call back. Having some luck rarely talking to the advisors, all of them said they will follow up and call back to me. Not receiving any call more than a month and making almost dozens of calls! I hope it is not their normal way treating new customers and doing business.
2026年6月11日
自発的なレビュー
Eden Mobility からの回答
Hello,
Thank you for your review. We have made contact with you today to resolve your query.
Warm regards,
Eden Mobility
Kylie answered all my questions and is…
Kylie answered all my questions and is very polite and understanding would recommend Eden mobility Wythenshawe
2026年7月16日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
The lady who served us was called…
The lady who served us was called Michelle she was very attentive helpful and pleasant nothing was too much trouble this was in Doncaster Market place
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
Took my partner to look at wheelchairs
Took my partner to have a look at some wheelchairs. Both the staff Lucie and Laura were very helpful and had a lot of knowlage about the products.
They let my partner try out the chairs and we had a bit of a laugh witch was really nice
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent customer service
I went to Eden to have a look at different wheelchair options as my mobility has been getting worse.
Very friendly staff Laura showed me all the different chairs and let me try them all out. She was very helpful and not pushy at all as today was just a recon mission to find out prices and what I wanted ect.
Laura also told me about the coffee mornings which will be nice to attend will definitely be back ☺️
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great range of products & customer service
Dawn was a fabulous help today. Visited the store in the early stages of accepting my need to be an ambulatory wheelchair user. She was kind, polite & knowledgeable about the products on offer/what might be best for me, but more importantly made my experience much more comfortable than it might have been, by listening & understanding my situation. It’s taken me 6 years to work up the courage to enter a mobility shop and my encounter with Dawn makes me wonder what took me so long. Cannot recommend highly enough.
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Friendly and welcoming always being…
Friendly and welcoming always being treated the best and staff always looking out for the customers in the best way, Lucie and Laura attended my every need perfectly and fully caring about my feelings and helped me get the service I needed
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Fabulous friendly service!
Bought a chair today for my elderly grandma. It’s just the job. Wendy was fabulous, very friendly and helpful.
Would definitely recommend 👍🏻
2026年7月20日
自発的なレビュー
Eden Mobility からの回答
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
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