Edinburgh Bicycle Co-op ロゎ
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Edinburgh Bicycle Co-op レビュヌ 

4,120
•
TrustScore 5段階評䟡の4

4.2

自転車屋
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

John was working over the weekend in both the Bruntsfield and then the Canonmills store and was so kind helping me to get the right helmet and then spent time helping me think about a future gravel bi... もっず芋る

5぀星のうち5の評䟡

Yes, a store with a great range of excellent bikes for sale. But for me, it's the staff that make the experience. I've found all attentive, interested and knowledgeable. Not just when buying, but acr... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered a Brompton bag from Edinburgh bike coop: they had the best price I could find online. The delivery date quoted was a bit longer than I'd hoped, but I accepted this for the price. The bag a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Attended local branch of EC in Chapel Allerton with suspected puncture. Staff examined tyre and found no defect. Turned out it just needed pumping , which they carried out in an understanding and poli... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自転車屋
  2. 自転車修理店
  3. バむク アクセサリヌ専門店
  4. ロヌド サむクリング

圓該䌁業による蚘述

Founded in 1977, we're a bicycle shop with a difference - a workers' cooperative whose members own a fair share of the business and receive an equal share of the profits. We have 6 shops across Scotland and North East England, and we sell top name electric bikes, road bikes, mountain bikes, folding bikes, parts, accessories and clothing for men, women and kids. We also offer repairs, bike and e-bike servicing by expert mechanics.

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4.2

ほが満足

TrustScore 5段階評䟡の4

4120件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.2

すべおのレビュヌ

(4,120)

過去12か月のレビュヌ数: 14件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Wheelset Order

Ordered a set of wheels from Edinburgh Bicycke CoOp which was straight forward on their website.

Received order confirmations and that was it.

Despite the order saying I’d be notified when the wheels would be sent I nothing sent. Nothing in junk Mail either.

2 working days later mr Parcel Force at my with said wheels. Luckily I was in.

Pretty poor IMO no dispatch confirmation nor tracking is sent.

Apart from this pleased with the purchase.

2024幎7月10日
自発的なレビュヌ
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Gary thank you for your review. We did send a dispatch email on the 11th however these occasionally route to the spam folder.

Glad the wheels arrived, all the best.

5぀星のうち5の評䟡

The guys at the Cannonmills shop where


The guys at the Cannonmills shop where so helpful and went above and beyond to get me going again.
Very patient and sorted it all out, thank you!

2024幎7月12日
自発的なレビュヌ
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Shannon, thank you for your kind words, we'll be sure to pass this on to the team at Canonmills.

5぀星のうち1の評䟡

Sent me wrong item

Sent me wrong item, provided wrong return label then proceeded to ignore me entirely. Would not recommend using this website at all, robbing thiefs.

2024幎6月17日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Andrew, firstly, let me apologize for the lack of support with your order. I have sent you an email on how we can go about getting this wheel back to us an arrange to refund your payment.

5぀星のうち5の評䟡

Good Experience

Part was not available to be begin with, but the sourced it from elsewhere and sent it out.
Thanks Would Highly Recommend.

2024幎6月17日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Mark, thank you for your review, glad we managed to get the part to you in a timely manner.

5぀星のうち5の評䟡

Great shop great staff

Always really helpful whether its a service or I've dropped by with a broken bike, would recommend to anyone!

2024幎6月19日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Thank you for your review.

5぀星のうち1の評䟡

You're asking me for a review of a


You're asking me for a review of a supply of a tyre which you told me on 12 June was unavailable for collection...and you'd let me know etc ...
Still no tyre on 9 July.
Did it go to Aberdeen by mistake ? (see previous)

2024幎6月11日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Thank you for your review, we do apologise for the delay with you order, the tyre will be available for collection on Tuesday 16th from our Newcastle store.

5぀星のうち5の評䟡

Panier rack clips

Edinburgh Bicycle Co-op had just what I needed to revive my bike paniers. New bottom clips in an improved design where they wont slide off. Delivered efficently and a good price. Thank you.

2024幎6月17日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Ian, thank you for your review, delighted we had the just the part you needed for your panniers.

5぀星のうち1の評䟡

Gift Voucher Redemption

I was given a gift voucher as a Father's day present. Tried to purchase an item on line, but there is no options to use the voucher. Contacted the company and was told add the voucher reference in the free text during ordering and the value of the voucher would credited against the total amount. Fair to say it wasn't and I was charged the full amount.

2024幎7月8日
自発的なレビュヌ
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Peter, thank you for your review. As explained no payment was taken, your bank sidelines the full amount up until we dispatch your goods at that point we only take the balance for your order. Your order was processed yesterday and your voucher used with the lower balance taken from your card payment. Your bank should release the balance in the next couple of days (varies bank to bank)

5぀星のうち1の評䟡

Order not fulfilles

Ordered a phone holder, paid deposit and heard nothing back from the store.

2024幎6月14日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Charlene, very sorry for the delay with your order, the goods are aside in store ready for collection. Please pop in when you can.

5぀星のうち5の評䟡

Great customer service

Great customer service. That’s THE most important thing to me post purchase and they got it spot on. Will use again.

2024幎5月28日
Edinburgh Bicycle Co-op ロゎ

Edinburgh Bicycle Co-op からの回答

Hi Richard, many thank for your review.

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