Banner for Energie Fitness - Brentford

Energie Fitness - Brentford レビュー 

213
TrustScore 5段階評価の4

3.9

Building 2, Westgate House, TW8 0GN Brentford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Gym is always clean, equipment is good quality, gym instructors always friendly when greeting you at the door and always available for advice.

5つ星のうち5の評価

Been going here a few years now and yes its small but has what I need with a chilled atmosphere, is well maintained and well priced with the bonus of free parking. The staff are friendly and always wi... もっと見る

5つ星のうち2の評価

The gym is a good offer at the promotional price of £17 per month however, after the 2 months offer is up £35 per month is slightly high for what is being offered. The changing rooms are a little shab... もっと見る

企業が回答しました

5つ星のうち5の評価

Ticks all the boxes for me. Good value membership options, friendly staff, well maintained and clean equipment, Good range of cardio, resistance and weights. Joined just 2 weeks ago, looking forw... もっと見る


企業情報

  1. フィットネスと栄養のサービス
  2. フィットネス センター
  3. フィットネス教室
  4. 体育館
  5. パーソナル トレーナー

当該企業による記述

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

当該企業による記述

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

連絡先

  • Building 2, Westgate House, TW8 0GN, Brentford, 英国

3.9

ほぼ満足

TrustScore 5段階評価の4

213件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 33%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(213)

過去12か月のレビュー数: 598

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

I joined the gym only and specifically…

I joined the gym only and specifically for one leg machine at Brentford gym, but that leg machine is broken..! Not much point for me to pay for a sick machine

2021年7月30日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Yoli,

I hope you're well.

We at énergie Fitness are that you are enjoying the gym however, based of your review it sounds like there are a few thing we could improve. Please run any suggestion you may have by a member of staff and they will be more than happy to listen.

Thanks for leaving a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

5つ星のうち5の評価

Clean tidy gym

Clean tidy gym, helpful,cheerful staff good variety of classes

2021年7月30日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Stephen,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

5つ星のうち5の評価

It is a very good gym

It is a very good gym . Meets my requirements and needs

2021年6月25日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Mrs Gill,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

5つ星のうち5の評価

Would highly recommend!

Spacious gym with great facilities and super friendly staff. I always feel comfortable and confident when working out at this gym.
- Would highly recommend!

2021年6月20日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey RC,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

5つ星のうち5の評価

Great gym

The equipment is cleaned down regularly by staff and users. The staff are super friendly, very helpful as well as the members being nice and welcoming. Great gym, can’t fault it

2021年6月18日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Malika,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

5つ星のうち5の評価

One of the best places around the London

I love the atmosphere, and the coaches are very friendly and respectful.
I’m highly recommend it to anyone.

2021年6月18日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Shouresh,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

5つ星のうち5の評価

Wonderful friendly place

Wonderful friendly place, clinically clean (after each person the equipment is sanitised) and very helpful staff! Thank you for motivating me to improve my fitness!

2021年6月18日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey Svetlana,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

5つ星のうち5の評価

Excellent work.

2021年6月13日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey John,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

5つ星のうち4の評価

Welcoming and effective gym

Plenty of exercise equipment. Good covid safety measures. Very friendly staff.

2021年6月4日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey Ehud,

Really glad to hear that you're happy with your énergie Fitness experience and hope to continue to deliver the top-notch service you deserve. However, we are always trying to improve so if you have any comments or suggestions please run it by a member of staff.

Thanks for leaving a review, it's really important to us to hear feedback from our valued members.

Have a great day,

énergie Fitness Central Team

5つ星のうち5の評価
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Ralf,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

5つ星のうち5の評価

Really nice gym

2021年5月14日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Wazhma,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

5つ星のうち5の評価

Highly recommended!

Spacious, very clean, good equipment.
Highly recommended!!

2021年5月14日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey Stephanie,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

5つ星のうち5の評価

Great gym

Good size gym with good equipment.

2021年5月14日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Louis,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

5つ星のうち5の評価

Professionals staff,clean gym and good…

Professionals staff,clean gym and good parking spaces

2021年4月23日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Bela,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

5つ星のうち5の評価

This club is lovely and I cannot wait…

This club is lovely and I cannot wait until it reopens!

2021年3月22日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Sharon,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

5つ星のうち1の評価

Hard to book an online class

The booking process changed meaning I could no longer book through the app because none of the links worked. Booked an online class through your website and didn’t receive the link to Zoom at all.

2021年3月22日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey Kathryn

I am sorry to hear you have been frustrtated with the booking process when trying to book onto an online class. This is not reaching the high standard of customer service that we strive for at énergie Fitness and I apologise. I can announce that a new énergie Fitness app will be launching very soon and this should address some of your issues. Thank you for taking the time to leave a review, it really does help.

Best Wishes
Dan
énergie Fitness Central Team

5つ星のうち5の評価

énergie Fitness Online has kept me sane…

énergie Fitness Online has kept me sane during the lockdown! I highly recommend to everyone!

2021年3月15日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hey Amy,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

5つ星のうち5の評価

Great place to work out.

I've only been a few times because of covid but every time I've been I've enjoyed my experience. It's a very chill gym and all the staff seem friendly.

2020年12月31日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Vicki,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

5つ星のうち1の評価

Even though the gym is closed due to…

Even though the gym is closed due to the pandemic and we have both mutualy agreedto a holiday payment period till things get back to reality ,energiefitness are still taking funds from my account ,they clearly have no morals or consideration for there clients.

2020年12月30日
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Gerrard

I am sorry to hear that you have been frustrated with some of the charges to your account. Please contact the club your membership is associated with directly and they will be able to assist you with any issues you may have. We at énergie Fitness sincerely hope that a solution can be found.

Thank you for taking the time to leave your thoughts, we are always trying to improve our service.

Kind regards,
énergie Fitness Central Team

5つ星のうち5の評価

Always easy to communicate with

Always easy to communicate with
Having gym that has everything you need is kind of standard. But what I really appreciate is really responsive and helpful team behind it. They are doing really good job.

2020年12月2日
自発的なレビュー
Energie Fitness - Brentford ロゴ

Energie Fitness - Brentford からの回答

Hi Matej,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報