Gym is always clean, equipment is good quality, gym instructors always friendly when greeting you at the door and always available for advice.
所在地
所在地を変更Building 2, Westgate House, TW8 0GN Brentford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Been going here a few years now and yes its small but has what I need with a chilled atmosphere, is well maintained and well priced with the bonus of free parking. The staff are friendly and always wi... もっと見る
The gym is a good offer at the promotional price of £17 per month however, after the 2 months offer is up £35 per month is slightly high for what is being offered. The changing rooms are a little shab... もっと見る
企業が回答しました
Ticks all the boxes for me. Good value membership options, friendly staff, well maintained and clean equipment, Good range of cardio, resistance and weights. Joined just 2 weeks ago, looking forw... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Building 2, Westgate House, TW8 0GN, Brentford, 英国
3.9
ほぼ満足
213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Clases are always full and have to book…
Clases are always full and have to book then a week in advance if your lucky to get in
More classes needed
2020年3月4日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hey Raquel,
I hope you're well.
I am very sorry to hear that we have fallen short on the high standards you expect from us and we expect of ourselves. We want to deliver an amazing customer experience to every single one of our members that walk through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise and hope to make it up to you in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Brentford からの回答
Hi Daniel,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Great staff- gym needs cleaning/updating
Brentford branch- Nice staff, good machines, but overall gym could be a lot cleaner and could do with a lick of paint. I have been a member for almost a year but only used the ladies bathroom there once. I will never use the shower facilities owing to the lack of cleanliness.
2020年3月4日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi OCB
Thanks for letting us know your thoughts on the cleanliness issue.
It looks like we fell short here – and that’s not OK. We have spoken to management to work out exactly what went wrong and to ensure it doesn’t happen again.
We are also pleased to hear that you appreciate the staff. We love hearing from happy énergie Fitness members.
Thanks again for sharing your thoughts.
Best wishes
Energie Fitness Brentford
Friendly staff, modern equipment and great value for money!
2020年3月4日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Marcella,
Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the equipment.
Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.
Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!
I would definitely not have joined if there had been another gym nearby
I try to be fair and objective, but...
- Machines are poorly maintained and often don't work ok
- Many lockers are broken and full
- Changing room is smelly and run down
- Macho atmosphere
Only reason I go there is because it is nearby.
2020年3月3日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Kyri,
Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.
Great place for my morning workout
Great place for my morning workout. Parking has been a bit of an issue recently however; no doubt this can be rectified.
2020年3月2日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hey George,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Amazing and professional 👍👍
2020年3月1日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Olga,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Nice friendly place to workout
Nice friendly place to workout
Good staff always on hand to advice
Also a good range of classes
2020年2月29日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Mr Gill,
Thank you for taking the time to review us. The team will be thrilled to hear that you had a great experience with them at énergie Fitness.
Our instructors are continually improving and innovating their classes so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
The gym is clean and the staff are…
The gym is clean and the staff are always helpful. Def my fave place to be!
2020年2月28日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Amaria,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
It's overcrowded
It's overcrowded. Good improvement with recently added few new benches and machines.
2020年2月27日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Marek,
I hope you're well.
We are very happy to hear that you are satisfied with the gym itself and the equipment provided to you. With regards to your issues around some of the service being provided, we sincerely apologise as we want to deliver the perfect customer experience to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
This is a good and well run local gym
This is a good and well run local gym, with friendly staff and locals. Can get a bit cramped at busy times as it's not that big.
2020年2月27日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Robert
Thanks for your review. We value your feedback and will pass that onto the Brentford team.
We’re always working to improve and we will use your useful feedback to make improvements.
Best wishes
The closing time is unfair
The closing time is unfair.
Saturday and Sunday times are decent, but closing times on all days should be extended.
The range of machines is challenging. I’d argue there needs to be an increase in variety or type. Especially in terms of cable machine another one would do wonders. More leg machines. And another chest machine, the one next to the water fountain.
2020年2月27日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi SM,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Great gym...
I have to say that in general it’s a great gym for the price..... the only problem I do see is the studio definitely needs a regular good clean, as do the mats, lots of anti- bacterial available to clean our hands definitely needed..... I would maybe like to see more fun classes like Bollywood... thank you.
2020年2月27日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Elaine
Thanks for your positive review.
Your feedback is important to us and we'll pass that onto the Brentford team to progress.
Many thanks
Energie Fitness - Brentford からの回答
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
I love this gym
I love this gym, staff are very professional, helpful and really fun. The equipment is in good condition. I'm happy to be a member for the last 3 years and I don't intend to quit.
2020年2月27日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Staff r very professional and helpful.
2020年2月26日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Great facilities
Great facilities, helpful staff, friendly member's, wide variety of classes all at an extremely affordable price!
2020年2月26日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hi Norman,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Brentford からの回答
Hi Min,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Nice gym with good and knowledgeable…
Nice gym with good and knowledgeable trainers
2020年2月26日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hey MT,
I hope you're doing well.
Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.
Thank so much for taking the time to leave a review, we really appreciate it.
Have a great day,
énergie Fitness Central Team
Very friendly staff especially Noman…
Very friendly staff especially Noman and Jamal
2020年2月26日
自発的なレビュー
Energie Fitness - Brentford からの回答
Hey Asloob,
Thanks for your great review of our gym, we . We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
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