Good environment and amazing staff and happy staff with nice people really enjoyed it so far x
企業が回答しました
所在地
所在地を変更83 Chingford Mount Road, Chingford, E4 8LU London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It’s a good gym overall, however the signing in system is not good; as you have to touch the fob to sign in and if you are few mins late for your class; then it doesn’t mark you in and flashes red... もっと見る
企業が回答しました
The gym is quite good in general however for the price we’re paying it is a very small and busy gym. I found myself having to wait to use machines most of the times, especially the stair master as the... もっと見る
企業が回答しました
The Chingford gym is in my opinion and experience really good. The manager and trainers are really really helpful and supportive. The gym has everything I need for focusing on different areas of the b... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
83 Chingford Mount Road, Chingford, E4 8LU, London, 英国
4.2
ほぼ満足
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
* High standard of cleanliness.
* High standard of cleanliness.
* Very good team, happy staff.
* Relaxing atmosphere.
* Well maintain equipment.
* Professionally managed unit.
2021年7月16日
Energie Fitness - Chingford からの回答
Hi Salah,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Wish I could rate it better
I've found that this gym is fine when all is going well but when you have an issue and go to the staff to help sort the response you get is negative. It would have been a great small gym to support but the attitude lets it down.
2021年7月9日
自発的なレビュー
Energie Fitness - Chingford からの回答
Hi Kelcye
After reading your review I do apologise as this is not the high-quality customer service we aim to deliver in all of our clubs. If this issue persists please feel free to speak to the club manager and I am sure they will be able to assist you and solve this issue. Thank you for taking the time to write this review, we're always striving to be better.
Have a great day
Dan
Great Gym
Recently joined Energie fitness Chingford after checking out a few local Gyms.
So glad I joined. I love the set out.
The staff and personal trainers are very friendly, helpful and encouraging.
2021年7月2日
Energie Fitness - Chingford からの回答
Hi Scott,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Chingford からの回答
Hi Ahmed,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Energie Fitness - Chingford からの回答
Hi Anu,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Energie Fitness - Chingford からの回答
Hi Noor,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Very good gym
2021年5月28日
Energie Fitness - Chingford からの回答
Hi Philip,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
I like the environment and the…
I like the environment and the atmosphere is very calm and enjoyable
2021年5月28日
Energie Fitness - Chingford からの回答
Hey Modassir,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
My experience in énergie fitness has…
My experience in énergie fitness has been amazing. Good use of equipment and friendly staff especially the personal trainers one in particular called Hasan the PT in the gym really supportive and encouraging and supportive Great to be around with and train with him alongside.
2021年5月25日
自発的なレビュー
Energie Fitness - Chingford からの回答
Hey Addam,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
The gym suits my needs but just missing one machine
The gym suits my needs, think there is a lot of useful equipment, however I would really like to see the leg machine that works the inner and outer thighs - lots of women like this machine to target the thighs and I find this one the most comfortable to use - not too hard going on the joints etc. Be nice to see this included!
2021年5月22日
Energie Fitness - Chingford からの回答
Hi Gemma,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Really enjoying this gym
Really enjoying this gym, easy to sign up, decent price, and all the gear I need in a gym. No hassle either when working out.
2021年5月14日
Energie Fitness - Chingford からの回答
Hi Tom,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Chingford からの回答
Hi Gabriela,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Wanted to join a gym for a while and…
Wanted to join a gym for a while and chose this gym. I absolutely love it perfect for me and my needs and not like the other gyms were it's to bissy and you can't get on anything or just to bissy in general I don't like bissy places or being round loads of people glad I chose this gym would highly recommend.
2021年5月7日
Energie Fitness - Chingford からの回答
Hey Stace,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Energie Fitness - Chingford からの回答
Hey Venelin,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Small place full of alot of equipment.
2021年4月30日
Energie Fitness - Chingford からの回答
Hey Daniel,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
shower not very good
The staff are very helpful, friendly and very professional the only thing that lets this gym down is the shower. the water is too hot and cant not be turned down . it is not a power shower and it is on a timer so you have to keep pushing the button in for the shower to work. the pre set shower is only for a few seconds
2021年4月30日
Energie Fitness - Chingford からの回答
Hey Edith,
I hope you're doing well.
We are sorry to hear you are not fully satisfied with the service being provided to you by our team members. We want to create an environment within our gyms that makes our members feel welcomed and motivated to achieve our goals, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Good but could have more
A Good small gym. Would be great if the gym had more machines, maybe less spin bikes and instead more useful machines .
2021年4月30日
Energie Fitness - Chingford からの回答
Hi Tee,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Really good gym nice people good space…
Really good gym nice people good space and good machines.
2021年4月23日
Energie Fitness - Chingford からの回答
Hey Abdul,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Changing room small
Changing room small, only one toilet
for male and female, missing calf raise machine, lying hamstring curl , but overall it's a good gym for your average trainer
2021年4月23日
Energie Fitness - Chingford からの回答
Hey Mitchell,
I hope you're well
We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Donna glad to be back
Since being back, some of the staff have changed, all of the staff are friendly, but also professional, its a lovely relaxed environment to workout in.
2021年4月23日
Energie Fitness - Chingford からの回答
Hi Donna,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us.
We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Have a great day,
énergie Fitness Central Team
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