Here we go again The regular motivated 0600 gang get there. ....waited 30 minutes. No one opened Good idea put the membership up but no one bothers to open! Always a surprise when it's open at... もっと見る
所在地
所在地を変更Unit 4 Stanway Retail Park, Peartree Road, CO3 0LX Colchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So, I'm a fat, middle aged, socially awkward, swamp witch of a human being who tends to avoid humans wherever possible. As I'm sure you can imagine, heading to the gym wasn't something I was looki... もっと見る
Such a friendly and welcoming gym.All of the staff have been so helpful and always make you feel comfortable asking for help or advice.Other members are very friendly too. Very well equipped gym with... もっと見る
All the workers know exactly what they’re doing and the way they render their services are awesome and professionally. I really do like the place because it’s not cloudy with clients and you really... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Unit 4 Stanway Retail Park, Peartree Road, CO3 0LX, Colchester, 英国
3.6
まあまあ
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well equipped
Well equipped, great atmosphere, personal attention when required and beautifully clean
2021年7月16日
Energie Fitness - Colchester からの回答
Hi there,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Colchester からの回答
Hi Julie,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
I was so afraid to go there as I am…
I was so afraid to go there as I am very big and fat person. I thought that everybody will laugh and think what shes doing here. Instead I found kindness, help and motivation. They greeting me with a smile, asking how I am, asking if I need any help. Always with the smile, always willing to help, encouraging. Friendly environment. Im genuinly positively surprised and I never thought I said it but I love my gym!.
2021年6月18日
Energie Fitness - Colchester からの回答
Hi Anna,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Colchester からの回答
Hi Ryan,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Gym is excellent with brilliant classes…
Gym is excellent with brilliant classes and lovely friendly staff.
2021年5月28日
Energie Fitness - Colchester からの回答
Hi there,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Energie Fitness 'Does what it says on…
Energie Fitness 'Does what it says on the tin.
It's a gym, the staff are welcoming, the gym is kept clean and all the equipment is kept in good order!
I'm currently paying substantially less monthly fees then I did with my previous gym and I'm getting fitter ... Very Happy Customer!
Would recommend for anyone who doesn't need all the expensive thrills other gyms offer.
2021年5月16日
Energie Fitness - Colchester からの回答
Hi Cheryl,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
The staff are friendly
The staff are friendly, however they don’t engage, which is in helpful and unsupportive.
At peak times the bins overflow, there is no checking that equipment is cleaned properly and face coverings are worn when it suits some staff members.
The layout is good and the equipment is suitable to all standard
2021年5月14日
Energie Fitness - Colchester からの回答
Hey there,
I hope you're well
We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Great people so helpful
I started recently and I have really enjoyed my experience here one because they have all I need and the people in there are so nice if you have a question everyone is willing to help it makes you feel welcome into the gym because I can find things intimidating but I absolutely love it.
2021年5月7日
Energie Fitness - Colchester からの回答
Hey Max,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Energie Fitness - Colchester からの回答
Hey Deb,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Energie Fitness - Colchester からの回答
Hi Luke,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Loving the online classes
I have really enjoyed the online classes for the choice and availability.
I hope these continue post lockdown as this will allow me to attend more than I would have time for usually whilst working and also they have the benefit of allowing many more participants.
2021年3月15日
Energie Fitness - Colchester からの回答
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Great gym
Great gym amazing atmosphere and the staff are the best so attentive and supportive.
2020年11月6日
Energie Fitness - Colchester からの回答
Hi Skye,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Perfect place for fitness
I would rate them 5 star gym due to below reasons.
Cleanliness and hygiene - it’s was very daunting to go to a gym during pandemic time. However, énergie fitness meet high level of hygiene standards.
Punctuality of Class - I have been a member of Énergie fitness from past 2 months and they had only 1 class cancelled, which is really good as I go to different classes every day.
Staff - They have professional staff who is always ready to assist and guide. Sam and Anna are my favourite. There sessions are amazing.
2020年10月2日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Manisha,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Good gym but lacks customer service
I really liked the gym - good amount of equipment and lots of space. However, cancelling my membership became a real issue and the customer service I was provided with was very impersonal and rude.
2020年10月2日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hey HR
I am glad to hear you were happy with the facilities being provided to you by your énergie gym.
However, it is with great regret to hear you were frustrated when cancelling your membership and the level of customer service you received was not up to the very high standards we set ourselves. If you have any further queries or comments please feel free to contact us at communications@energiecentral.com.
Best wishes,
énergie Fitness Central Team
Brilliant staff
Brilliant staff, and it’s very hygienic with the circumstances of COVID there doing a lovely job
2020年10月2日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi there,
I hope you're well.
Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Brilliant gym
Brilliant gym, friendly people and staff always willing to help.
For the money it's a no brainer.
2020年9月25日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hey Tony,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Energie Fitness - Colchester からの回答
Hi there,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Brilliant gym
We recently joined this gym and I have to say I am highly impressed!
The value for money is spot on, the staff are very informative, approachable and friendly. The equipment is well maintained and cleaned regularly by staff and members
The Myzone feature is a nice touch thatwe have just started to utilise and can see how it is an effective aid for training programmes.
Would highly recommend this gym!
2020年9月25日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Best gym around
2020年3月21日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Love this gym it’s close to home…
Love this gym it’s close to home affordable and has a great variety of equipment to help me achieve my goals
2020年3月15日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Wayne,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them
Thanks again, and we hope to see you again soon!
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