Here we go again The regular motivated 0600 gang get there. ....waited 30 minutes. No one opened Good idea put the membership up but no one bothers to open! Always a surprise when it's open at... もっと見る
所在地
所在地を変更Unit 4 Stanway Retail Park, Peartree Road, CO3 0LX Colchester, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So, I'm a fat, middle aged, socially awkward, swamp witch of a human being who tends to avoid humans wherever possible. As I'm sure you can imagine, heading to the gym wasn't something I was looki... もっと見る
Such a friendly and welcoming gym.All of the staff have been so helpful and always make you feel comfortable asking for help or advice.Other members are very friendly too. Very well equipped gym with... もっと見る
All the workers know exactly what they’re doing and the way they render their services are awesome and professionally. I really do like the place because it’s not cloudy with clients and you really... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Unit 4 Stanway Retail Park, Peartree Road, CO3 0LX, Colchester, 英国
3.6
まあまあ
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommend this gym
Highly recommend this gym. Good atmosphere and staff very friendly. Glad I joined this gym nearly ten months ago
2020年3月8日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi David,
Thanks for your great review! We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
Well equipment gym
Well equipment gym in Colchester, good value for money, classes are good and friendly staff. My only criticism is that it is not cleaned often or well enough.
2020年3月7日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Tracy
Thanks for your review. We value your feedback and are delighted that you enjoyed the gym in general.
We also appreciate your comments on the cleanliness. We’re always working to improve our gym and we will use your useful feedback to make improvements.
Best wishes
A gym to suit everyone…
I am a mature lady who decided after two hip replacements to get fit again. I was unable to bend my knees or exercise standing up but after two years at energie I have a new lease of life and can do everything I could when I was young. You can have as much help or a little as you want from the staff and I feel comfortable going there. it has everything I need and I am very grateful for it.
2020年3月5日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Monica,
Thanks for your kind words – you’ve made our day! We’re thrilled that you're enjoying the gym. It’s always humbling to hear that our team have made you feel motivated.
Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.
Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!
Cheap no frills gym with friendly…
Cheap no frills gym with friendly helpful staff, great equipment and lots of good classes.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Andy,
Thank you for the 5 star review. Hope to see you at énergie Fitness again soon – it’s where you belong!
Gym it’s self is ok
Gym it’s self is ok , a little surprised that we didn’t get an induction to show us the way to use the machines,but instead we got a free short personal training session ,clearly to promote their personal training sessions
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hey Jan,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Great gym
I really enjoy the gym and the Zumba class. All the staff are helpful at all times and cheerful. Weight lifting training at the moment with Leigh and Cannot believe how much I am improving in strength and stamina.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Geraldine,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Relaxed gym and great classes,easy to…
Relaxed gym and great classes,easy to book on the App.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Ms Newson
Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Good atmosphere nice people would…
Good atmosphere nice people would recommend to gym users anytime
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Simon,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
Experience today
Experience today - no blue paper towel in one of the dispensers in the gym. No loo roll in one of the ladies toilets. Mirror and sinks in ladies toilet not clean. All equipment I used on gym floor was ok.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Sandy,
We are sorry to hear you are not completely satisfied with your experience with énergie Fitness so far. We want to deliver the best customer experience to every single one of our members. If you have anymore questions, queries or suggestions please speak to a member of staff and they will be happy to assist you.
Thank you for taking the time to leave a review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
The changing rooms need to be…
The changing rooms need to be refreshed. And the equipment could be a bit cleaner. In fact I think it all needs freshening up
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Celia,
Thanks for your review. We value your feedback and appreciate your comments about the environment and cleanliness. We’re always working to improve and we will use your useful feedback to make improvements.
Always made to feel welcome at this…
Always made to feel welcome at this friendly gym with everything you need for a great workout.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Christopher,
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.
Thanks again!
I only use the gym for body combat
I only use the gym for body combat, instructors are good only downfall is the music system breaking down fairly regularly.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Kirsti,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Friendly and welcoming staff.
After being away from the gym for a couple of years, the folks at energie have been incredibly welcoming and have helped me get back into the swing of things. They have helped me to understand the equipment and are always happy to help with any issues I encounter.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Alex,
Wow – thanks for your kind comments! We are so happy that énergie Fitness was everything you hoped it would be. Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Staff are very friendly
Staff are very friendly, but sometimes i’ve found certain areas are not always clean, with dirty tissues and old bottles left behind
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Sue,
Thanks for letting us know your thoughts on the cleanliness issue.
It looks like we fell short here – and that’s not OK. We have spoken to management to work out exactly what went wrong and to ensure it doesn’t happen again.
We are also pleased to hear that you appreciate the staff. We love hearing from happy énergie Fitness members.
Thanks again for sharing your thoughts.
Best wishes
Gym review
Friendly team that are always happy to help. Always made to feel welcome and very good classes run by the gym team.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Lauren,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
Great friendly staff
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Sean
Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Cancelled the Pilates class on a Monday…
Cancelled the Pilates class on a Monday but never told us, just removed it from the app online booking system.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi Joanne,
I hope you're well.
We are very happy to hear that you are satisfied with the gym itself and the equipment provided to you. With regards to your issues around some of the service being provided, we sincerely apologise as we want to deliver the perfect customer experience to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Costs going up
Costs going up. Gym too packed for amount of changing space. Fitness instructors use more than one piece sometimes upto 3 pieces of
Equipment at one time when we had email telling us not too.
Gym tidy most of the tine but locks damaged in changing rooms. Often lack of shower gel in the evening.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hi there,
I hope you're well.
We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities and services, please speak with a member of staff about any suggestions or queries you may have and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
With a little effort and maintenance this would be a 4/5 star review
This review is no reflection on the staff at energie fitness Colchester. Instructors and staff are great! The main bug bear is with maintenance of the gym and facilities.
Having been a member of this gym for a couple of years there are a few things to note that need attention. This could so easily be a 4/5 star review but for a few regular issues that need attending to.
There are consistent issues with toilets in both changing rooms. The spin bikes are poorly maintained with the use they get they need servicing far more regularly and checking before people use them(issues include loose seats, computers not working, loose handlebars and strange noises when peddling). The music system in the studio is currently not working more than it is working and regularly breaking down during classes which is extremely frustrating for instructors and members. The general cleanliness of the gym could be vastly improved especially with the current news on the impending coronavirus. There has been a lack of cleaning towel to use to clean equipment after use. This applies to the gym and all facilities.
In a couple of months time if things have changed for the better I will be happy to amend my star rating.
2020年3月4日
自発的なレビュー
Energie Fitness - Colchester からの回答
Hey Matthew,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Colchester からの回答
Hey there,
We really appreciate you taking the time to leave a review, your feedback is what drives us to be better.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
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