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Energie Fitness - Highbury レビュー 

206
TrustScore 5段階評価の4.5

4.4

Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.

5つ星のうち5の評価

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... もっと見る

5つ星のうち5の評価

Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.

5つ星のうち1の評価

I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... もっと見る


企業情報

  1. フィットネスと栄養のサービス
  2. フィットネス センター
  3. フィットネス教室
  4. 体育館
  5. パーソナル トレーナー

当該企業による記述

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

当該企業による記述

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

連絡先

  • Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, 英国

4.4

優良

TrustScore 5段階評価の4.5

206件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 33%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(206)

過去12か月のレビュー数: 596

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

It's a good gym

It's a good gym. But having been a member of both Palmers Green and Woolwich Energie Fitness this one is lacking. There is no Yard or Cage here and no group exercise space that is really big enough. I'm waiting to find its USP. Everyone is perfectly nice but there is no community buzz like the other ones I've been at. No Friday social, no full classes apart from Spin which is great but there's just something missing...

2021年10月29日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Allistair,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

5つ星のうち4の評価

Gym is spacious and generally not…

Gym is spacious and generally not overcrowded, friendly staff and atmosphere.

2021年10月8日
自発的なレビュー
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hey Mohamed,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

5つ星のうち4の評価

I am very happy with the service I am…

I am very happy with the service I am receiving from this gym. I didn’t give it 5 star as not all the customer service staff have 5 star service.

It’s definitely very good value for money!

2021年10月1日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Sayeed,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

5つ星のうち2の評価

Limited equipment

No hip abduction machines at all - really limited equipment

2021年9月17日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hey Erin,

I'm sorry to hear that the equipment provided is not up to your standards, we are currently trying to improve the quality of equipment in all our gyms for the future. Thanks for leaving your thoughts though, we always want to see what we could be doing to improve.

Have a great day
Dan

5つ星のうち5の評価

Very well managed

Very well managed, always clean, good atmosphere, friendly and helpful staff.

2021年8月25日
自発的なレビュー
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi there,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

5つ星のうち3の評価

Cleanness

Cleanness

And absolutely zero covid protocol. Sometimes even the front door is closed.

2021年8月20日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hey there,

We at énergie Fitness are disappointed to hear that you have not fully enjoyed your experience with us so far. We want to deliver an experience to our members that gets our members motivated to reach their goals. It seems we have fallen short on this occasion and for that we sincerely apologise. If you have any suggestions for improvement don't hesitate to speak with a member of staff as they are always open to new ideas to improve.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

5つ星のうち4の評価

I would recommend 👍

Setting up my account and getting started is very easy. Signing up for trainings is very good because I can see how many people are in the gym before I go, although the app is slightly underwhelming - I need to type my password every time.
I really enjoy the free space in the gym, where I can use the thick rope, skipping rope, different blocks for leg exercises and different weights.
There are plenty of cardio machines and just enough strength machines - I can find a way to exercise any muscles I want (I'm not an expert).

2021年8月17日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Martina,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

5つ星のうち3の評価

Great price and location. Poor equipment quality.

Great price and location.

Poor, old equipment, not very clean, lights sometimes don't work. Recommend only because of price, otherwise there are many better gyms elsewhere.

2021年8月13日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi SK

I hope you're well.

We at énergie Fitness are very glad to hear that you're satisfied with the location and price of the gym however, based of your review it sounds like there are a few thing we could improve. Please run any suggestion you may have by a member of staff and they will be more than happy to listen.

Thanks for leaving a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

5つ星のうち1の評価

The Highbury branch has nice enough…

The Highbury branch has nice enough staff and the equipment is ok, but the customer service is appalling. Due to the direct debit being set up at the end of the month, when I had asked for the beginning, one payment was declined. I was charged a £20 'administration fee' that is completely arbitrary and unwarranted and rather harsh in pandemic times when people are getting back on their feet. I was told the £20 would be waived. It wasn't, the money was taken from my account but no one responded to several emails I sent asking them to address this and honour what they had promised to do. Unfortunately I've signed a year contract otherwise I wouldn't be going back.

2021年7月27日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Martyn

I am glad to hear that the gym and the facilities provided our up to your standards. I am however very sorry to hear you have been frustrated with our membership policy. If you would like to clarify certain aspects of the Membership T&C's or someone to explain certain additional charges then please contact a member of staff next time you visit the gym. Thanks for taking the time to fill out this review, it is very much appreciated. Apologies again.

Best Wishes
Dan

5つ星のうち5の評価

great club

great club. cheap, cheerful.

2021年7月23日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Jess,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

5つ星のうち4の評価

Good

Its good place, cooperative staff and equipment is also great👍

2021年7月16日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hey Nazia,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

5つ星のうち5の評価
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Iller,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

5つ星のうち4の評価

I enjoy working out with PRECOR…

I enjoy working out with PRECOR elliptical cardio equipment. The associate was helpful in signing me up for membership.

2021年7月10日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hey Jay,

Really glad to hear that you're happy with your énergie Fitness experience and hope to continue to deliver the top-notch service you deserve. However, we are always trying to improve so if you have any comments or suggestions please run it by a member of staff.

Thanks for leaving a review, it's really important to us to hear feedback from our valued members.

Have a great day,

énergie Fitness Central Team

5つ星のうち5の評価

Fantastic affordable local gym with a…

Fantastic affordable local gym with a friendly and helpful staff.For me this is what gyms should be!

2021年7月9日
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Maivley,
 
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

5つ星のうち5の評価

Lovely helpful staff at Énergie fitness…

Lovely helpful staff at Énergie fitness Highbury. I did a personal training programme with the lovely Jade. She was extremely helpful and experienced and gave me lots of knowledge for my fitness journey.

2021年7月2日
自発的なレビュー
Energie Fitness - Highbury ロゴ

Energie Fitness - Highbury からの回答

Hi Laura,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

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