A really good range of quality equipment, however the loud distasteful heavy metal background music was not conducive to a healthly experience. I felt more stressed upon leaving than when I entered. T... もっと見る
企業が回答しました
所在地
所在地を変更Scotia Road, Stoke-On-Trent, ST6 4HG Stoke on trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff are helpful and friendly. Lots of free parking. Good modern equipment. Good monthly fee for what you get. Gym area often untidy, people leave weights on machines the staff should politely men... もっと見る
企業が回答しました
Very helpful staff, although a high turn over due to the ‘rent’ they have to pay. Please reconsider this as continuity is really important for building up regular customers. Nice clean gym and great c... もっと見る
I was made to feel welcome from the off. I hadn’t trained in an actual gym for a few years and I was a bit hesitant at first, however both staff and other members are friendly. There is a range of eq... もっと見る
企業情報
当該企業による記述
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
当該企業による記述
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
連絡先
Scotia Road, Stoke-On-Trent, ST6 4HG, Stoke on trent, 英国
4.0
ほぼ満足
148件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff encourage you
Staff encourage you. They are very approachable. Have lots of information if you ask
2021年5月18日
Energie Fitness - Tunstall からの回答
Hi Helen,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Lucy left, lost my money
Lucy the manager is very approachable and friendly happy to talk to you about anything, nice, clean and friendly place to go. Until they took money for a month that was meant to be frozen, I ask for a refund but the gym had closed and trying to call energy fitness was practically impossible, Lucy has left the gym has been reopened under someone else and my refund isn't their problem apparently. I won't be using energy fitness again.
2021年5月15日
Energie Fitness - Tunstall からの回答
Hi Matthew,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Tunstall からの回答
Hi Steve,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I feel very safe at the gym
I feel very safe at the gym. Everyone seems to abide by the rules, masks, cleaning machines, following floor markings. The staff ensure rules are followed. They clean machines to keep us safe.
2021年5月7日
Energie Fitness - Tunstall からの回答
Hi Sue,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Good clean gym brilliant price
2021年5月7日
Energie Fitness - Tunstall からの回答
Hi Julie,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Energie Fitness - Tunstall からの回答
Hey Adam,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Great gym
Lovely gym really makes me feel like I want to get up and go to the gym... Friendly staff great price.
2021年5月7日
Energie Fitness - Tunstall からの回答
Hi April,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
I give energie fitness full stars as…
I give energie fitness full stars as they helped me & show'd me on how to use there equipment PROPERLY.
2020年10月6日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Christopher,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Tunstall からの回答
Hi Siaka,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Energie Fitness - Tunstall からの回答
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Very friendly and helpful staff
Very friendly and helpful staff, fab music!to motivate you, very clean changing rooms and showers, good weights selection.
2020年9月26日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Selman,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
This is the best gym ever
This is the best gym ever, the staff are so friendly a d supportive it's a really good place would definitely recommend it to first timers like myself.
2020年9月26日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Linda,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
The staff are very friendly and…
The staff are very friendly and helpful, the place is clean and COVID safe
2020年9月25日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Klaudia,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Would recommend
Very helpful and friendly staff. Great classes available. Some of the equipment does need abit of maintenance, and maybe longer opening hours at the weekend - or I would of given a 5 star.
2020年9月25日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hey there,
I hope you're doing well.
Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.
Thank so much for taking the time to leave a review, we really appreciate it.
Have a great day,
énergie Fitness Central Team
Rubber falling off all the dumbells
Rubber falling off all the dumbells, and ridiculous PT'S giving out terrible advice.
2020年9月25日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Jordan,
I am very sorry to hear that you are unhappy with the equipment being provided to you, we want to create an environment in the gym that gets our members motivated to reach their goals and it seems we have let you down on this occasion. Please raise this concern with a member of staff as they are always open to suggestions for improvement.
Thank you for taking the time to leave your thoughts, we really appreciate any feedback.
Best wishes,
énergie Fitness Central Team
Very friendly
Very friendly. Value for money. Staff very helpful and understanding everyone needs.
2020年9月25日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Angela,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Good all round guy polite staff and…
Good all round guy polite staff and helpful too 👌
2020年9月25日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hey Dean,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
It’s a very relaxing place where u can…
It’s a very relaxing place where u can get a lot done and stay focused
2020年9月25日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Faima,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Great classes and helpful staff🌟
I have been a member of energie for a while now because of their reasonable prices and convenient opening times. Before lockdown I would have phases of visiting the gym to use the free weights and cardio machines. The equipment was always in good condition, yet after a few sessions I would loose motivation. Post lock down i have started attending some regular spin and LBT classes. Definitely the motivation I've been looking for! Great, enthusiastic instructors who actually get involved which is a massive plus compared to lots of other gyms I've been a member at. The staff are always floating around the gym and helping where they can which is lovely to see. From going to the classes and getting to know the staff I now feel confident they would support me on the gym floor if needed! Can't wait to try more classes and improve my fitness moving forward!
- motivated staff
- great group sessions
- nice atmosphere
Will definitely be keeping my membership here!
2020年8月17日
自発的なレビュー
Energie Fitness - Tunstall からの回答
Hi Jade,
I hope you're doing well.
Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.
Thank so much for taking the time to leave a review, we really appreciate it.
Have a great day,
énergie Fitness Central Team
Energie Fitness - Tunstall からの回答
Hi David,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
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