Banner for Energie Fitness - Winchester

Energie Fitness - Winchester レビュー 

232
TrustScore 5段階評価の4.5

4.5

The Brooks Shopping Centre, Winchester, SO23 8QY Southampton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

the personal trainers and staff are supportive and talkative. the gym is clean, bright and quite spacious.

企業が回答しました

5つ星のうち5の評価

I have been going to Energiefitness Winchester now for 4 years- never would have considered myself a gym person, but all the staff are so welcoming and friendly. Going regularly means that I see fami... もっと見る

企業が回答しました

5つ星のうち5の評価

I signed up as a member a week ago and never regretted it.The class are well structured and meets your needs in areas that you wish to target during the lesson. The best time to use it is in the morni... もっと見る

5つ星のうち5の評価

Energies is simply like a family I’ve spent 6 years training tried multiple other gyms but there’s not one I find more enjoyable The atmosphere is great, its simple the navigate and the staff... もっと見る

企業が回答しました


企業情報

  1. フィットネスと栄養のサービス
  2. フィットネス センター
  3. フィットネス教室
  4. 体育館
  5. パーソナル トレーナー

当該企業による記述

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

当該企業による記述

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

連絡先

  • The Brooks Shopping Centre, Winchester, SO23 8QY, Southampton, 英国

4.5

優良

TrustScore 5段階評価の4.5

232件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 33%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(232)

過去12か月のレビュー数: 593

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Pros & Cons of Energie Winch

Pros:
- Staff can be friendly

Cons:
- Equipment isn't sufficient to exercise every part of your body
- Even if you win gym competitions, free membership prizes are only advertised and not actually given
- Gym is often unclean and equipment is often broken taking weeks/months to get fixed
- New equipment is promised but never turns up or different equipment to what was advertised is available (eg; hack squat advertised - V squat actually in gym)
- Constant leaking from ceiling (allegedly condensation) around majority of gym, getting dripped on when exercising

2024年4月1日
自発的なレビュー
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Hi Henry,
Thank you for your feedback. We've attempted to reach you by phone regarding your concerns.
It’s a shame to hear you feel this way surrounding our prizes after you were able to claim one of our Myprotein bundles for our lifting competition. We strive to be transparent on social media and consistently deliver on our advertised promises.
Regarding the equipment, The Primal Performance Series ISO Hack Squat, as advertised, is part of our equipment lineup aimed at providing a comprehensive workout experience. We've had really good feedback from a majority of our members that we are continuing to invest in the club, listening to feedback and increasing the variety of our equipment.
Our protocol for equipment maintenance includes logging repair requests within 24 hours to ensure prompt resolution. While occasional delays from suppliers may occur, we make every effort to minimise any inconvenience to our members, and we're proud that all fixes have been completed in less than a month.
Maintaining high club standards is a top priority for us, and we're committed to providing a clean and safe environment for our members. Our team conducts deep cleaning of the club at least once a day, with hourly gym sweeps to ensure cleanliness and hygiene standards are upheld.
Thank you for bringing up the issue with our roof. We promptly addressed the condensation issue once it was recognised and took appropriate measures to ensure the safety and comfort of our members.
It's unfortunate to only now learn of your concerns after two years of membership, as we could have worked together to find a resolution or clarify any misunderstandings.
If you would like to discuss further please reach out to us on 01962 609909.

5つ星のうち5の評価

Great gym

Love this gym such a great place to train and has a great atmosphere. It’s great being able to train round my busy schedule and family life. Would highly recommend.

2024年3月29日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Thank you for your fantastic review! We are delighted to hear that you are enjoying your experience at our gym. Your positive feedback is greatly appreciated and we will continue to strive to provide an excellent environment for our members.

5つ星のうち5の評価

Clean equipment and Great PT/Management…

Clean equipment and Great PT/Management Team

2024年3月1日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our equipment clean and well-maintained, and that you had a great experience with our personal trainers and management team. Your feedback is greatly appreciated and will be shared with our team. We look forward to continuing to provide you with an excellent service.

5つ星のうち4の評価

Amazing Gym

Great gym, friendly staff, good equipment and lovely atmosphere to be around

2024年1月26日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Wow thanks for the great review Sophie!

5つ星のうち5の評価

Great classes and superb instructors

Great classes and superb instructors. Always a really nice atmosphere and clean space. Great, separate areas throughout the gym for different activities and clever key fob system. Such good value for money and love the My Zone heart rate monitor as an additional bonus.

2024年1月12日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Thanks for the great review Jen :)

5つ星のうち4の評価

Easy to join

Easy to join, easy access, well equipped Gym, friendly staff.

2023年11月17日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Brill thanks Davin! We would love to know what we can do to get that extra star.

5つ星のうち5の評価

Devices are clean and sufficient

Devices are clean and sufficient. Also, people here are friendly. Generally, I'm into this gym's vibe.

2023年10月27日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Brill thanks Donnie - We're so glad you're enjoying your time here.

5つ星のうち2の評価

Gym is fine taken double of membership…

Gym is fine taken double of membership price and still haven’t been refunded just be very careful with payments!

2023年9月29日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Hello Connie,
Thank you for sharing your feedback. Unfortunately, your initial payment was missed, but you made a payment to cover your gym membership arrears at the club. Regrettably, your payment had already been submitted to the bank for resubmission when you made the arrears payment.

As discussed, we have initiated a refund for this transaction. The refunded amount will be credited back to your account within 7 days.
Kind regards,
Leonie - Club Manager

5つ星のうち4の評価

GREAT GYM!

The staff are really, really friendly and helpful. I am impressed with the range of equipment within a fairly small space and the fact that there is never really a long wait to use a particular piece of equipment. Sanitiser bottles and paper are always filled (a little thing in the big picture, but counts for a lot). The central location in the city centre is brilliant, helping me with my commitment to exercise three times a week. I have attended one class (mobility x2) which was great and I look forward to exploring more of the classes. The only suggestions I have for improvement are 1) the importance of taking a medical and fitness history at intake so that staff are aware of any potential problems and clients' fitness aims 2) it would be great to have an abductor/adductor machine. Thank you!

2023年9月22日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Thanks for the great review and feedback Pippa! I'm so glad to hear you are enjoying your time here!

5つ星のうち5の評価

Best gym around

I joined this gym a little apprehensive as I have had bad experiences in the past wirh gyms. However this is an amazing environment. All the staff are incredibly friendly and will help out if you need it. The facilities and equipment available is great with showers lockers and even a hairdryer and straightener, and in the gym (although it appears small) is every piece of equipment you could ask for.

The scheduled classes are amazing, so much on offer and if you struggle the trainer will support you.

Couldn’t recommend this gym enough

2023年9月7日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Thanks CJ we're so glad you're having good time!

5つ星のうち5の評価

Definitely best gym in Winchester

Brilliant gym with wonderful staff and manager Chris who I spoke to was excellent. Definitely best gym in Winchester

2023年8月19日
自発的なレビュー
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Brilliant thanks James!

5つ星のうち5の評価

Very friendly and welcoming staff

Very friendly and welcoming staff, lovely facility kept nice and clean overall very good gym 100% recommend to anyone.
My particular favourite is Chris super friendly and funny and cheerful💪💪💪

2023年8月16日
自発的なレビュー
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

WOW brilliant to hear Ben!

5つ星のうち5の評価

Real nice

Clean facility with a range of equipment and a good team.

2023年8月17日
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Lovely review William!

5つ星のうち5の評価

Best gym in Winchester!

Brilliant gym and is well equipped. Loved the 24/7 benefit. Regular check ins from the team if they noticed I hadn't attended for a while was a very nice touch and kept me coming back to reach my goals.

2023年7月17日
自発的なレビュー
Energie Fitness - Winchester ロゴ

Energie Fitness - Winchester からの回答

Thanks for the great review Lewis!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報