Engineengineering レビュー 26

Be ware of this company. In December 2016 they send us (a company in Holland) a wrong engine. We send it back expecting our money back on our account. It's November 2017 now and we are still waiting to get it.
Letters, emails, phone calls.......
We did everything and we got a lot of promises but still no money.
So don't order them, you will get the wrong stuff and never get your money back!

absolutely awful service from start to finish. Their salesman does a first rate job, unfortunately, once you are sucked in it is proved to be all hot air. the sales rep is just a born salesman, who, in my view, would not know the truth if it jumped up and bit him.
As for the Customer Service team, they do not understand the word service, two more aggressive and bolshie people you could not want to find in a Customer Service department.
Once your engine original is returned, do not expect to get your deposit back.
I have been caught, i hope you are not, take my advice, stay well away from these people, they should all be ashamed of themselves, as i am ashamed of myself for falling for their pitch.

AVOID!!!!. We ordered a new engine from this company for our car only for the wrong engine to be sent. We rang them and they asked us to return both engines so they can make sure they sent the right one. I was not happy about this as they would have our money & both engines. We were told that another engine would be dispatched right away.........WRONG! weeks went by with lie after lie being told until 4 weeks later they told us our engine was ready. All they have done is re-commission my old engine which is why it took so long. Not too much of a problem as it worked but we have now been told that we would not get our part exchange money back due to a part being faulty on the engine we sent back!!! How can that be when it's in my car???? The wrong engine they sent us went back in perfect condition so they are just telling lies and keeping our money. We have now reported them to trading standards & will probably have a long fight to get our money back. Please do not use this company! I should of done more research online as there are many reviews just like mine.

Placed order 21/10/15 for 1 reconditioned engine to be delivered 29/10/15. Heard nothing for 7 days. Called 4 times promised call backs which did not materialise. 5th call was advised that the engine that was due to be sent was faulty and they were looking to source a second. Refused to refund as they had worked on the faulty engine. Refused to confirm a new delivery date. Currently in limbo. Car sat in garage with no engine awaiting progress. Have not replied to emails so far and were rude when I called (after I paid, were great when before - obviously). Still awaiting reply. Will update when/if resolved.