Equinox Maintenance レビュー 

268
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Took my tv for repair and went into administration and I can’t get my tv back!!! Can’t get through on phones I call their debt company they tell me they can’t do anything as of yet and cannot return m... もっと見る

5つ星のうち5の評価

Daniel, the engineer was amazing. He was kind, considerate and a true professional. It was always easy to get in touch with CS. The issue was diagnosed all on WhatsApp. Parts were ordered swiftly and... もっと見る

企業が回答しました

5つ星のうち5の評価

After some initial 'problems'with requests to identify a model number, ( mum disabled and in wheelchair) a young man - Emmarjan - visited my 91yr old mother with regard to a repair She is housebound... もっと見る

5つ星のうち5の評価

I received texts every step of the way from Equinox, the engineer called me to tell me his accurate arrival time to complete repairs, he was very polite & professional, he informed me of all the aspec... もっと見る

企業が回答しました

企業情報

  1. 修理サービス
  2. ・
  3. AV 機器修理業
  4. テレビ修理業
  5. パソコン修理サービス
  6. プリンター修理業
  7. 家電修理業

当該企業による記述

Equinox Maintenance Limited provides professional technical support, maintenance, repair, refurbishment, and installation services for a wide range of electronic equipment and appliances across the UK and Ireland. We use directly employed engineers to ensure reliable, high-quality service and clear communication. Our work is delivered in line with ISO 9001 quality and ISO 27001 information security certified standards, giving customers confidence that their equipment and personal information are handled with care. We pride ourselves on delivering what we promise and providing a dependable, customer-focused service.


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4.1

ほぼ満足

TrustScore 5段階評価の4

268件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 85%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(268)

過去12か月のレビュー数: 76件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very fantastic

Very fantastic

2026年4月21日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Fixed the TV through Domestic and…

Fixed the TV through Domestic and General insurance. They gave me an ETA, I was phoned and emailed in the morning, communication was really good. The repair man was polite and quick. It was an excellent exoerience.

2026年4月20日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Tv repair

Henry our engineer was very professional and informative an all round great guy

2026年4月17日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

…FIX UP A REPLACEMENT TV FOR US

THEY CAME AND DID A GOOD JOB ON TIME AND WERE VERY FRIENDLY AND COURTEOUS.

2026年4月15日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

He was very polite and efficient

He was very polite and efficient. And tidy.

2026年4月16日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

The engineer was on time.He was very…

The engineer was on time.He was very professional and left me satisfied that all was fine with my LG TV

2026年4月14日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち1の評価

Repair booked for 1st April got email…

Repair booked for 1st April got email at 5pm on 31 at March cancelling the service visit the next day. Rearranged for 7th April engineer turned up couldn't fix TV was told it would be picked up to go to service centre had phone call later that day saying they had further parts in stock and service call booked for 13th April .... I called equinox to confirm that engineer was calling today only to be told that the area is very busy and engineer was not calling now till Wednesday the 15th..No phone call no email nothing to inform us engineer not coming 😡Very bad customer service not impressed first and last TCL product not to mention the TV was working but shutting down intermittently before the engineer came out when new parts were fitted the TV was in worst condition than before repair now no picture or sound.. have made a complaint to tcl

2026年4月1日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

We’re sorry for the inconvenience caused by the cancelled and delayed appointments. These were due to unexpected engineer sickness and high demand in the area, which were beyond our control, and we recognise that communication around the changes did not meet expectations. To provide some context, we successfully complete around 10,000 repair cases each month, with issues like this being rare. We’ve escalated this case to TCL on your behalf, and they’ve confirmed that a replacement TV has been agreed to resolve the matter.

5つ星のうち5の評価

Really nice knowledgeable engineer

The engineer stuck to his ETA. Was very nice, polite and full of knowledge about what he was doing. Fixed my 75 inch TV in no time at all. Brilliant, well pleased. I didn't get his name, my reference was 1248571

2026年4月13日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Excellent communication and service

Excellent communication and service, very happy

2026年3月27日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Hisense UST Projector Repair

This company performed a warranty repair on my Hisense Ultra Short Throw projector after it developed several pink smudges across the picture. The company picked up the projector and repaired it within a few days before returning it when promised. The repair thankfully was a lot quicker than originally quoted, only taking a few days. Communication by email updates was excellent. Fault completely gone and back to having a brilliant picture once again. Very happy with the service provided by this company and would highly recommend them. Thank you for repairing my expensive investment!

2026年3月10日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Amazing insurance service

Amazing insurance service, my tv was broken accidentally by my child and Domestic & General sorted it in a timely manner tv is basically brand new again also the engineer was great very professional and did the job in a timely manner extremely happy

2026年3月18日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Defo recommend. Professional and punctual

Gent arrived on time, very professional with his attitude and work. Cracked on with it, gave me answers to my questions, very knowledgeable. Great service.

2026年3月18日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Equinox is a service provider for…

Equinox is a service provider for domestic and general i can't fault them at all in house service they are all ways good and polite the engineers are very good and I have met almost 50 of them as my son asd and smash my tv most of time equinox fixed it or they write it of they are one excellent company

2026年3月16日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Excellent service

Excellent service. Friendly and polite. The technician contacted me with his arrival time and arrived on time. Completed the repair within 1 hour. No issues, highly recommended

2026年3月13日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち4の評価

Good communication over appointment…

Good communication over appointment time.

2026年3月9日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Great work

I am amazed at the work carried out today, great company always polite,friendly and helpful, engineer clean, smart and made sure area was left tidy, highly recommended

2026年3月11日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

My engineer was informative and polite

My engineer was informative and polite, quick and efficient. All in all the service I received was excellent

2026年3月10日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

The TV Engineer very professional

The TV Engineer remained professional and considerate of my property while fixing my TV. After a slight delay, they arrived within the new allocated time. I didn't mind the delay as I was well informed via text and email that this would happen.

2026年3月10日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Professional service

Professional service, excellent customer service.

2026年3月6日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

5つ星のうち5の評価

Engineer was professional and skilled

Engineer was professional and seemed highly skilled. Came on time, did an excellent job and quickly as well.
I also repeatedly got updates before scheduled maintenance, which I liked.

2026年3月3日
自発的なレビュー
Equinox Maintenance ロゴ

Equinox Maintenance からの回答

Thank you for your kind review, we appreciate you taking the time to let us know about your positive experience and will pass on your comments.

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