Equity Estate Agents レビュー 459

Darren was always quick to respond to queries and ensured a constant dialogue between us, our buyers, the conveyancers involved and our seller's estate agent. He chased all the parties involved to facilitate rapid progress of the process. This helped our chain complete in a very quick time with minimal fuss. An all-round top bloke!

Our family friend referred us to Equity Estate Agents to help sell out flat and I’ve been amazed by the time and effort the team have given me.

The valuation process was quick and seamless, with superb photos taken of our flat which enabled us to have an agreed offer within a week of it being advertised.

Since then I’ve been dealing with Darren whose service has been absolutely flawless. He has kept in regular contact with me throughout the the sales process, guiding me through the complexities of a chain, providing advice and support where needed. Darren has gone out of his way to follow up with several parties (we were 4 properties in one chain) to find out how things were progressing when we needed clarity.

Without Darren’s help, I think I would have given up but everything has worked out. Thanks so much for everything Darren!

Dear Darren!

I want to express my sincere gratitude for your exceptional assistance during my home purchase. Your guidance and support were invaluable, especially in coordinating everything with the solicitor . Your professionalism and dedication made the entire process much easier and more enjoyable.

Thank you so much!

Equity demonstrated good knowledge of the local market, secured an offer at the first viewing and provided excellent customer service, including clear communications and updates, throughout the process.

Darren and the team at Equity Estate Agents went above and beyond to get our purchase completed. It was an extremely tricky situation with lots of hurdles to overcome. Darren didn't give up and gave a lot of his own time to get it over the line. If it wasn't for the additional time and effort Darren personally put in then I'm quite sure it wouldn't have happened. Everyone at the agency are extremely professional, friendly, polite and care about their clients and their sales. They were with me from the beginning to the end and I never felt alone on the journey. If you want to sell or buy a property, I would highly recommend using Equity Estate Agents as they are extremely reliable and won't let you down.

We have just purchased our first home with Equity who could not have made a potentially daunting and new experience a smoother process! In fact, they have been the most helpful touchstone in our journey, even when considering our broker and solicitors. We first met Jamie on the viewing open day when he showed us around the property and he has remained in touch with us ever since being only a phone call away for any query. We have just completed and couldn't be more thankful to him and Equity as a whole.

The letting team are so kind and patience. I’m so happy with their service. I had a lovely flat to rent thanks to the help of one man he is in the legal team and a manager so sorry I forgot your name and Lucas I really appreciate your help. Lucas is really a nice guy and very professional.

Darren, Helen & Mark provided a very professional and efficient job. We have moved in with no hiccups. Thank you for your help!

We sold our property with Equity, everything went smoothly from start to finish.
Daren & the team were very professional & always there to help if we had any questions.
We would highly recommend Equity.

The team were the star of the show. Tons of thanks to Jamie, Darren & Hellen!!! We finally got what we wanted.
You guys were so organised, professional and friendly. 🤩

Excellent from start to finish! Stanley, Saba and Nad were great. Made the whole process so easy and smooth would definitely recommend. Again thank you for such a smooth process!

Selling a house after a bereavement is very stressful for many reasons. Equity Estate Agents, initially valued the house for probate,at that stage I was not thinking of selling, no pressure was put on me to sell. When I decided to sell,everything was handled smoothly and efficiently,We accepted an offer within 2 wks for what I think was fair market price.Equity acted on our instructions promptly throughout the whole process,and acted with our best interest at heart through the whole process.
I would not hesitate to recommend their services.
5***** all the way

The sale was fast and the staff were efficient and responsive! Would highly recommend 👍

Excellent cooperation. Sold 2x properties for me at a difficult time for me personally. Darren who I dealt with, was polite at all times, along with other colleagues. Would use them again and again. Thanks Darren.

I would highly recommend Equity Estates Sales (and also lettings). I was kept informed continuously from start of sale to completion. Negotiators always polite and efficient!

Really helpful. Got back to me quickly with my many many questions and had great communication and was super friendly nothing was too much trouble.

The service was very good, Stanley has been very helpful, very kind and has answered all my questions. I recommend the service.

Outstanding service from Jamie, I urge all to seek him out and deal with him directly. My wife and I were in a stressful hunt for our first property, and boy do we wish we had dealt with this firm at first. After countless dangling of carrot sticks from other agents.. being tossed into mortgage races.. bids and poor communication from other agents, this firm and particularly Jamie made it a dream come true for us. From last minute viewings to being readily available to answer calls and advice Jamie was a pleasure to deal with. He took away the stigma of 'not trusting agents' right away and even after securing a property was readily available for advice. A credit to Equity estate agents on hertford road, please please pass on my many thanks!!

I am updating this review on 21.07.2024, as I have more to tell.
My experience with Equity Enfield Highway has been nothing short of a nightmare. Let me lay it out for you.

Back in 2021, I discovered that one of their tenants was fraudulently claiming benefits while residing in Nigeria. Despite being aware of this, Equity did little to address the situation. I was left to foot the bill for solicitor fees and court fees to evict the tenant, as their staff displayed a shocking lack of legal knowledge on tenant eviction procedures.

After much struggle and personal effort, I managed to evict the tenants on my own. Throughout this ordeal, the staff at Equity were not only unhelpful but downright rude. My complaints regarding race and prejudice were brushed off without any meaningful investigation.

Finally, on 14 February 2024, I obtained a CCJ against all three tenants who had been living in the house. However, this victory came at a considerable cost - a conservative estimate of £5,087.11, and that's not even including solicitor fees and legal expenses which will now be pursued.

I endured over three years of sheer hell dealing with Equity. Their incompetence, lack of empathy, and disregard for their clients' concerns are utterly appalling. I refuse to let their estate agents escape accountability. Consider this review a warning - steer clear of Equity unless you're prepared for a world of frustration and disappointment.

I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal.

The best estate agent I have experienced, great service, Alfie was amazing, honest and genuine guy! Highly recommended estate agent!
Thank you guys for a fantastic service!