Esale  レビュー 

543
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

Why on earth would you use a high street estate agent when esale can do everything at a fraction of the cost. esale are brilliant and did a fantastic job of marketing our £850,000 property, it sold qu... もっと見る

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5つ星のうち5の評価

We were anxious about selling our house - it had been 20 years! We needed an agent who was professional, friendly, and reassuring. Thankfully, Dave ticked all the boxes. His honest advice and calming... もっと見る

5つ星のうち5の評価

Can't praise Dave and his team enough. Professional, efficient with great communication. We sold our main residence within a couple of weeks. We're also using them to sell our holiday cottage. The... もっと見る

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5つ星のうち5の評価

Esale have supported two sales for us during 2019. The first completed within 8 weeks from the first viewing (6 weeks from the buyer's first visit). The second (a more complex sale) saw them maintain... もっと見る

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企業情報

  1. 不動産業者

Esale について

当該企業による記述

COMMUNICATION

VALUE

SPEED

That's what our customers said when we asked what was most important to them.

Communication - We're a small friendly team here at Esale. Instruct us, and before long we'll all know you and your property. We're not a large online estate agent and although we can automate everything, we chose not to. So, although we're 'online', we're also 'on the phone'.

Value - It's just £595 with a money back guarantee and includes everything you'd expect from a good estate agent. There may be cheaper online estate agents out there but value wise, we really think we're unbeatable.

Speed - We're quick. From instructing us to getting your property on the market is usually just a few days. Then, with our network of advertising platforms including Rightmove and Zoopla we can find your ideal buyer quickly. But we don't stop there, once a sale has been agreed we are here to help all the way through to completion, making sure the sale is on track and completes quickly.

Our service includes everything you need to sell your house with no hidden costs. We cover most of England Scotland and Wales.

We advertise on the UK's major property websites including Rightmove & Zoopla and are fully accredited estate agents registered with the Property Redress Scheme.


連絡先

4.8

優良

TrustScore 5段階評価の5

543件のレビュー

5つ星
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3つ星
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4.8

すべてのレビュー

(543)

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5つ星のうち5の評価

Simple and straightforward (and lovely) estate agents

A friend recommended eSale to us and we’re really glad we listed our flat with them. They made everything really easy - from arranging the photographer, writing the listing, providing feedback on viewings (I’ve always had to chase previous estate agents), negotiating with buyers and giving solicitors a nudge.
We had a good number of viewings and everyone who came to see our flat was actually interested in seeing it. I’ve know other estate agents to persuade buyers to view a property and it’s obvious they’re not interested and wastes everyone’s time.
Our sale became a little bit complicated but the eSale team were fantastic, so helpful and gave really good, sound advice. We felt like they worked really hard on our behalf.
I hope we won’t be moving and that’s it now but I would recommend eSale to anyone looking for an estate agent.

2020年12月15日
自発的なレビュー
5つ星のうち5の評価

We couldnt sell this flat

I always thought that the sale of this flat would be a bumpy ride. After being on sale with another estate for 3 years the property hadn't sold. To much money.. to small we had a lot of negative feedback from viewings around a dozen in total. I new of esale from a previous property sale in the past and thought they did a good professional service and they sold my house for me..I rang esale and spoke to Dave.. a lot of weight was lifted off my shoulders immediately. He explained a few things and basically took the helm. Then corvid happened. everything was put on hold. Later in the year when restrictions were lifted slightly i was getting calls from esale saying people wanted to view the property. Sounding good i thought..esale work hard to sell your property, they probably do the most work. More than the solicitors. The flat was sold..Highly recomended a very good service.. Ian

2020年12月3日
自発的なレビュー
5つ星のうち3の評価

Good at getting it on market but support once sold wasn’t great

Very good at getting it on the market quickly and arranging pics etc. When it was on the market viewings were arranged easily and the process of accepting an offer was good. However as soon as it had sold didn’t really hear much from them and when I did call they thought our purchaser was buying the house we had put an offer in on! I did call for advice re moving the chain along but wasn’t given any support with this so didn’t call again. On the day of completion I didn’t get a call to arrange for keys to be left for new purchasers. Luckily I had their number so sorted this myself. In summary good at getting it on the market but not much support once house had sold.

2020年11月26日
Esale  ロゴ

Esale からの回答

Thanks for the review. Of course it's great to hear that the first part of the selling process went well but I am very disappointed that you felt let down with the sales progression. We do genuinely offer the full service from start to completion so will be looking at what went wrong. If we can learn from this we will. Good luck in your new home. Regards, David and the team.

5つ星のうち5の評価

Decision paid off

I was wary of using online and initially planned to use a local agent who didn't have a high street shop - so cheaper than the usual, but with a good reputation. However, he came, left and never contacted us again despite calls/emails to his office - reputation in tatters.
Therefore, after a reassuring chat with eSale I decided go for it.
I was very impressed by their method of business and contract terms - so simple. The contract is very short and understandable. No traps or tricks to catch you out.
Still a bit wary of upfront fees and the state of the market at the time (our location didn't help next to a main road), I went for the dearer option of pay when sold plus a for sale sign. Cost more in the end but gave me piece of mind. In the scale of things a few hundred quid was insignificant.
The sign did bring in buyers including our eventual buyer (actually our first viewing who initially found somewhere else which fell through).
Esale did what they promised and we showed buyers round. We also produced some additional notes of the area, etc. to give to viewers.
Arrangements, etc. were easily co-ordinated. There was no pressure to sell, even though we were on the market for some time with little or silly price interest. They were also quite accurate re valuation - we sold a few thousand below their originally suggested price. They were also prepared to listen and work with us. Despite their thoughts re price they were happy to try a higher price and review later.
A neighbour was also up for sale. He was on the market almost a year earlier and using local agents. He had more viewings but we sold quicker and for a higher price and our fees were much lower. Strangely, one across the road changed to eSale after we sold.
More than satisfied with the experience and outcome.

2020年11月18日
Esale  ロゴ

Esale からの回答

Thank Arthur, I know it was quite a lengthy process but I am so glad we got there in the end. It,s great to hear you were please with the service. Thanks again for choosing Esale. Kind regards, David and the team.

5つ星のうち5の評価

Cant fault them

Cant fault them, rapid response times, Very efficient. Clear paths of communication.Had my house on the market about a week after paying the fee and then sold within 2 days. Great service.

2020年11月18日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Many thanks for taking the time to write a review, glad to hear you received a great service, please let me know if we can be of any help in the future. Regards Dave & the team.

5つ星のうち5の評価

Truly excellent Estate Agent

Dave and the team at Esale are absolutely fantastic and I would recommend Esale to anyone (in fact, I've already recommended to two colleagues). Everything you need from an estate agent and nothing that you don't (like exorbitant fees charged by some).
The best thing has been how responsive and available Dave and the team are. There's genuinely a real person there whenever you need them and they really seemed to like helping us.
The website is easy to use and after we'd filled in the details a photographer was there the next day. The photos were really good and showed our property off in it's best light. We approved the blurb and our property was live the same day. And then we got viewings through immediately.
Esale were really good at organising the viewings and communicated well with us throughout. They talked to us in plain English and were clear about what was happening and when.
When it came to negotiating with the buyers Esale put the effort in and did well for us.
Despite numerous issues with solicitors along the way, the Esale team remained calm, professional, friendly and immensely patient.
Lots of the bits of moving house are stressful - dealing with Esale wasn't one of them. It's great to have had such good service.
Thank you to everyone at Esale.

2020年11月16日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Hi Mike, what a great review. Thank you so much for using us, I am delighted to hear that you were happy with the whole service. All the best in your new home. Dave and the team.

5つ星のうち5の評価

Very Good Service

I went with eSale after being disappointed with the reality versus marketing of another online estate agent who claim they sell properties for free. eSale seem to be well reviewed and I've found this is for good reason.

While they don't do an in person valuation of your house, they do offer professional photography included in their most basic package. They then write a description of your property based on these pictures.

Having used another online estate agency for a previous house sale, I was fully expecting to end up using my own pictures and writing my own description.

How wrong I was. The pictures were very good and the description was amazing. So good in fact that I had to tone it down a bit so that people turning up wouldn't be disappointed when they came for a viewing.

eSale is a small company and you'll usually get through to one of a handful of people, which is a refreshing change when compared to some companies. They don't have fancy computer systems or online portals, but I didn't really miss it. You're on Rightmove, you can see you're on there, so what else do you need? They can email you the performance stats if you require them.

I'd say overall the service is probably the best estate agent experience you are likely to get anywhere, especially given the price. Would use again.

2020年10月31日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks for taking the time for writing a review. It's good to read that we exceeded your expectations. I hope you use us again sometime. Regards, Dave and team

5つ星のうち5の評価

Richard is so helpful

We have recently bought our first home where Esale were the estate agents. Richard was absolutely fantastic. He helped us so much with the whole process, he kept us updated throughout and was very responsive. He really did go above and beyond!

2020年10月17日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks Georgia we really appreciate you taking the time to write a review.

5つ星のうち5の評価

We highly recommend using eSale

We highly recommend using eSale, you can read many reviews however this is a genuine. Excellent service very knowledgeable regarding market conditions, valuations, always on the ball and very helpful. David the owner of eSale is incredible and his team, unbelievable value for money and wished I could invest in this company as we would never use a high street local agent ever again.

We would also recommend asking for advice with conveyancing solicitors, surveys and mortgage advice. You will get no nonsense advice. Our chain involved a first-time buyer, and our purchasers, eSale handled the whole process for all after we recommended eSale.

We have used many estate agents over the last 40 years and find them mostly annoying, misleading and in many cases young people with very little experience and charge high fees.

If you contact David, we are more than prepared to talk to anybody in recommending eSale.

Mr & Mrs Lee

2020年10月17日
Esale  ロゴ

Esale からの回答

Thanks for writing the review. It is really appreciated by us all. Good luck in your new home.

5つ星のうち5の評価

Great service!

Rich was great! Very responsive and helpful to us when buying our first home. Would definitely recommend e-sale to anyone.

2020年10月13日
Esale  ロゴ

Esale からの回答

Thanks Dave and Sophie, We really appreciate you finding time to send in a review, Richard is especially chuffed.

5つ星のうち5の評価

E sale were simply amazing from…

E sale were simply amazing from beginning to end. Our agent Richard was the epitome of professionalism and made us feel very safe and cared for throughout the whole process. We can only say good things about him and our experience of e sale. We would thoroughly recommend. Money well spent!

2020年10月10日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks Rich, it was a pleasure having you as a customer. Kind regards, Dave and the team.

5つ星のうち5の評価

First class service and team

I cannot recommend Esale highly enough. They are a fantastic bunch of professional people - like joining a family. Always at the end of the phone with great advice and help and nothing is too much for them. The team recently assisted me with an issue which entailed them going against their own company’s rules and regulations for which I am eternally grateful. If I ever move home again in the future Esale will be my first port of call. I urge anyone to use Esale - you won’t be disappointed.

2020年10月5日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks Gill "like joining a family" I don't think that's been said before but I really appreciate it. We do try to treat people as though they are family members. All the best, Dave and the team.

5つ星のうち5の評価

Could not recommend enough

We loved using Esale and achieved a good price for our property in the heart of Glasgow - saving ourselves big $$ on traditional estate agent fees. Rich and Jessica were fantastic and always just at the other end of the phone. Viewings were arranged with ease so that they fitted with our schedule. Would highly recommend their services!

2020年9月29日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks Katie its nice to hear that we saved you a lot of money but even more important to us is that you liked the service. Thanks for recommending us. Kind regards, David and the team.

5つ星のうち5の評価

Highly recommend

We recently bought a house that was advertised using esale. They were very professional, and arranging viewings was easy. We liked that we met the vendors as they could give us lots of information about the house when we looked around. The team were always easy to contact, with everyone we spoke to being friendly and personable and willing to answer questions and help with queries we had. We love our new home and if we were to sell again we would definitely use esale.

2020年9月28日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks for the kind review. It's always nice to hear a buyers perspective of the sale. We do try to keep both sides up to date with the progress of the sale and help iron out any issues along the way. I hope your new home is everything you want it to be.

5つ星のうち5の評価

Professional service right from day…

Professional service right from day one.
Regular contact and updates on interested parties
Very reasonable selling fees
Would highly recommend the team at esale

2020年9月24日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks for the review Mark. You house was certainly one of my all time favourite properties that we have sold. I'm really please it has gone to a couple who will enjoy living there. All the best, David and the team.

5つ星のうち5の評価

Excellent Value for Money

Esale were very efficient in marketing our property the photograph's, floor plan and description were completed and marketed very quickly leading to a very quick sale. Their service was equal to any high street Estate Agent but of course at a much lower fee.
We have no hesitation in recommending Esale.

2020年9月16日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thank you for the kind review. It was a pleasure dealing with you. It's great to hear that you would recommend us. All the best. David and the team.

5つ星のうち1の評価

It all started off well........but ended badly

It all started off well, that was before I had paid. Once I had paid, there was a complete breakdown of communication. I had to request price changes multiple times as they weren't actioned. Then when they were actioned I wasn't told it had happened. I sent multiple emails asking for changes to be made to the photographs which went unanswered. In the end I asked for a refund within my first 30 days. Even that wasn't a smooth process and took multiple follows up and a week to complete.

All in all not a pleasant experience.

2020年9月16日
自発的なレビュー
Esale  ロゴ

Esale からの回答

If there was a breakdown in communication but we will take a look at what went wrong and try to learn from it.

I’m not sure about your refund comments though! You asked for a refund under our money back guarantee and you received a refund under our money back guarantee!

5つ星のうち5の評価

Great team

Great team
It has been a long and tortuous journey selling our house due to Covid19 but the team at eSale have been great and very supportive. Dave, Craig and Richard have all kept us up to date with what is happening. When the first buyer pulled out they acted immediately to find another buyer for us and we sold again within days. We haven't used an on line estate agent before but would recommend them. We found it a straightforward process with excellent support and advice.

2020年9月10日
自発的なレビュー
Esale  ロゴ

Esale からの回答

That was a tough sales progression Annette - but i'm so pleased we got there in the end. Thanks for choosing us. Dave and the team.

5つ星のうち5の評価

A great service from Esale

A great service from Esale in particular Richard who was always a pleasure to talk to and extremely helpful.
I would recommend Esale for a smooth buying or selling experience!

2020年9月4日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thank you for taking the time to give us a review. All feedback positive or negative is appreciated. we work hard to improve our service and I am really pleased that your overall experience was a good one. Thanks, David and team.

5つ星のうち5の評価

We would highly recommended eSale UK

We were thrilled to sell our property in the first week of going online. From starting the process to conclusion eSale UK have been brilliant. From organising photos, arranging viewings and providing feedback they have been first class and we would not hesitate to recommend their services.

2020年8月28日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Many thanks for taking the time to write a review, glad to hear you received a great service, please let me know if we can be of any help in the future. Regards Dave & the team.

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