Esale  レビュー 

543
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

Why on earth would you use a high street estate agent when esale can do everything at a fraction of the cost. esale are brilliant and did a fantastic job of marketing our £850,000 property, it sold qu... もっと見る

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5つ星のうち5の評価

We were anxious about selling our house - it had been 20 years! We needed an agent who was professional, friendly, and reassuring. Thankfully, Dave ticked all the boxes. His honest advice and calming... もっと見る

5つ星のうち5の評価

Can't praise Dave and his team enough. Professional, efficient with great communication. We sold our main residence within a couple of weeks. We're also using them to sell our holiday cottage. The... もっと見る

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5つ星のうち5の評価

Esale have supported two sales for us during 2019. The first completed within 8 weeks from the first viewing (6 weeks from the buyer's first visit). The second (a more complex sale) saw them maintain... もっと見る

企業が回答しました

企業情報

  1. 不動産業者

Esale について

当該企業による記述

COMMUNICATION

VALUE

SPEED

That's what our customers said when we asked what was most important to them.

Communication - We're a small friendly team here at Esale. Instruct us, and before long we'll all know you and your property. We're not a large online estate agent and although we can automate everything, we chose not to. So, although we're 'online', we're also 'on the phone'.

Value - It's just £595 with a money back guarantee and includes everything you'd expect from a good estate agent. There may be cheaper online estate agents out there but value wise, we really think we're unbeatable.

Speed - We're quick. From instructing us to getting your property on the market is usually just a few days. Then, with our network of advertising platforms including Rightmove and Zoopla we can find your ideal buyer quickly. But we don't stop there, once a sale has been agreed we are here to help all the way through to completion, making sure the sale is on track and completes quickly.

Our service includes everything you need to sell your house with no hidden costs. We cover most of England Scotland and Wales.

We advertise on the UK's major property websites including Rightmove & Zoopla and are fully accredited estate agents registered with the Property Redress Scheme.


連絡先

4.8

優良

TrustScore 5段階評価の5

543件のレビュー

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3つ星
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1つ星

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4.8

すべてのレビュー

(543)

過去12か月のレビュー数: 15

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5つ星のうち5の評価

Having read their reviews beforehand…

Having read their reviews beforehand the Esale team came up to all expectations ... All were pleasant to deal with and well informed of where we were in the sale of our property. We chose to do all the viewings ourselves and this worked well - we were given full details of each viewer beforehand and they quickly followed up after each one.

2021年4月14日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks Sally!
We like to think of ourselves as a pleasant bunch :)
All your hard work accommodating viewings yourself paid off in the end and we're delighted to have supported you through the process.
Wishing you all the best for the future! The Esale Team.

5つ星のうち5の評価

Friendly, professional and personal service.

Friendly, professional and personal service. We highly recommend Rich, Dave, Craig and the team at Esale. What turned out to be a tricky process during the pandemic was handled extremely well. We got the outcome we needed and they moved the sale along to meet our deadline. Always available to discuss questions and options, we would definitely use them again.

2021年4月5日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Hi Kerry,
Thanks for this fab feedback - we were more than happy to help and are so pleased you got a good outcome you needed in the end.
The Esale Team

5つ星のうち5の評価

We would give 5++ if we could

We would give 5++ if we could. We experienced a very challenging move due to the chain below us and the staff at Esales fought strongly and consistently on our behalf, securing our sale and purchase efficiently, excellent communication, reliable, with clients best interests at heart. Incredible value for money, cannot fault their service and advice. They kept their heads when we were losing ours! We highly recommend this company and say thank you for all your support and help.

2021年4月1日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Oh thank you P... we're blushing!
Our clients are at the heart of everything we do and we are delighted to learn that you felt supported through the whole process.
We hope you are all happy and settled in your new home and will always be on hand should you ever need us again.
The Esale Team

5つ星のうち5の評価

Really Helpful and easy to deal with…

Really Helpful and easy to deal with from the photographer coming to take the pictures which were very impressive to the completion date , Dave and his colleagues were great at arranging viewings to my instructions always giving feedback and dealing with offers without constant pressure for me to drop my price so eventually the right buyer with the right offer came along , even my buyer was impressed with how helpful Esale were when running into the usual things and delays that happen when solicitors get involved ,

Without any doubt Esale are incredibly helpful and efficient and fantastic value for money compared to many other estate agents , especially in times like these now where everything is being done online and by phone anyway ...would recommend to anyone wanting to sell their home for sure

2021年3月24日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Oh shucks... thanks Keef!

So pleased to have been able to assist you with the sale of your property.
It's also great to hear when buyers have been pleased with our service too.

Hope you're keeping well and you're all settled in your new place.
The Esale Team

5つ星のうち4の評価

Competitive price offering

Competitive price offering. Helpful staff. It took a while but finnally sold my house through esale. Appreciate the effort from everyone involved.

2021年3月23日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Hi Monica,

Thank you for your kind review.
We got there in the end didn't we :)

All the best for the future.
The Esale Team

5つ星のうち5の評価

Best value for a professional estate agent

The team at esale where very professional and for the price of £599 you can,t go wrong . On the first day of viewing we had six couples and four offers on the house ,all above asking price. I would never use a local estate agent as they never employ staff with a basic knowledge . The best person to sell a house is it,s owner and using Esale as your agent to filter out time wasters .

2021年3月9日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Hi Nick,

Couldn't agree more...
We love that many of vendors show buyers around themselves... all the passion effort, blood swear and tears that has gone in to their home shines through to others, and who could be more of an expert on their property than the owner!?

Thank you for taking the time to leave a review and we wish you all the best for the future.

The Esale Team

5つ星のうち5の評価

Can not fault Esale from start to…

Can not fault Esale from start to finish, Craig, Dave & Rich were always very happy to assist with any questions and responded quickly to any requests.
We had ample viewings arranged which literally started an hour after the advert went live!!!
Very professional and friendly team who I would not hesitate in recommending to anyone.

2021年2月15日
自発的なレビュー
5つ星のうち5の評価

We have a unique property,we invited…

We have a unique property,we invited High Street to value it,due to the size and uniqueness of our property.
We felt rushed as they Only allocated an hour and under value what we wanted the selling cost was thousands as they were not open on Sundays and there was no reduction on the cost if we did our viewings due to covid we were happy to do this.
A friend said try online and recommend Esale we were apprehensive at first they offered us two prices options it was worth a try WHAT A RESULT our property uniqueness was complemented by the professional photographer who took plenty of time and patience to record all aspects.we received weekly up dates on the stats and sale progression we could change photos if needed to All the Esale team made us feel part of there team I would not hesitate to recommend online agents to family and friends we are delighted to say we secured a sale

2021年2月13日
自発的なレビュー
5つ星のうち5の評価

Sold and contracts exchanged

This is the way forward for selling a property. David and the team are taking internet based Estate Agencies to the next level, at a great price.

2021年2月13日
自発的なレビュー
Esale  ロゴ

Esale からの回答

What great feedback thank you :)

In a nutshell - we're an online agency keeping traditional values.
Wishing you all the best
The Esale Team

5つ星のうち5の評価

I saved £6905 with Esale

I saved £6905, sold to a cash buyer at full asking price and the sale was completed in three weeks, “a record” my solicitor said.

I researched both online and High street agents, following visits from the High Street I was being asked to sign up for 20 weeks, so I decided to try an online agent where I had no commitment , I felt nothing to lose, I was selling a house valued at £625,000 so the for the cost of £595 ( I decided to pay the one off fee) the High street agent’s varied but the cheapest quote was 1% , this would have been £6250 plus Vat at 20% an extra £1250 so a total cost of £7500 , plus the High Street agent wanted to charge for a photographer and priced the house £50,000 under the price I achieved.
Wow was I delighted, when I also found old the cost of the photographer was included with the online agent !! the photographer was superb, and he even let slip he also worked for the local High St Agents. I thought there must be a negative for the online, I expected that may be in the communication, but NO how wrong I was! someone answered the phone 7 days a week, unlike the High Street, my two viewings were arranged instantly and incidentally they both wanted to buy, the transition from sale to completion was stress free, someone always answered my questions, communication was excellent, they kept me well informed and I was a name not a number .
Esale are a superb company, I could not recommend online agents enough, I saved time and money!!

2021年2月12日
自発的なレビュー
5つ星のうち5の評価

Top Service

This is the second house I’ve sold, the first one being with a high street estate agent.

I’d not heard of esale before, but I was surprised at how hands on they were from organising viewings to seeing my sale go through to the end. I was sceptical about using an online estate agent, but Dave, Rich, Craig and Jess were brilliant. Would definitely use them again

2021年2月12日
自発的なレビュー
5つ星のうち2の評価

Good service until an offer received....

We ordered the pay on completion option thinking this may make a difference to the service we would receive. The team were excellent setting up the advertising and replying promptly to queries. We had a few viewings and received an offer from a cash buyer which we accepted. That was the end of any communication from Esale apart from a call to check we weren’t in a forward chain. Five and a half months later our buyer decided they didn’t want to proceed with the purchase (via text message). It turned out our purchaser wasn’t a cash buyer but was waiting for a property sale to complete adding to the extra COVID delays. I emailed Esale to tell them that the sale had fallen through and that we no longer required their services since we decided to go with a local estate agent. I requested the names of the people who viewed our property in case of future viewings by somebody they had introduced.......today three days after my mail still no call or mail from this company. Almost 6 months have passed since we have heard anything from Esale. Not what I would call a good service!
Updated to add that a couple of hours after this review I received the list of names I requested however I stand by my claim that there was no communication after the offer. No call or mail asking how things are going etc. I was even getting curious to see if they would realise that the sale had actually completed if it happened.

2021年2月12日
自発的なレビュー
Esale  ロゴ

Esale からの回答

I've looked through the our record and I think you are been a little unfair about the communication. I'm sure that if you had expressed your concern at the time it would have been addressed promptly. Having said that, you are obviously not happy with the service, so we will be looking in to it further to find out what went wrong and how we can improve.

5つ星のうち5の評価

Highly Recommended

We had never heard of Esale before but decided to give them a go and so pleased we did. They were always quick to answer any queries and we feel we had excellent value for money. We would have no hesitation in highly recommended them.

2021年2月10日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks for writing us a review. I am really pleased you decided to use us to sell your house. Best of luck with your move on Friday.

5つ星のうち5の評価

Want an estate agent? eSale are excellent; doing what an estate agent should do!

If you want a proactive and efficient online estate agent, then use eSale UK. I've been with them, on and off, since June 2019, but through no fault of our own (or eSale's), buyers and sellers have messed us around. Feb 2021 and we're still trying to sell and buy. Esale have been consistently amazingly proactive, tenacious, efficient all this time, providing a high street agents service, for extremely fair prices. In fact, some high street agents have been useless in all ways, costing thousands more, compared to eSale. Do not fear disappointment just because eSale are an online estate agent - you get the same service!

2021年2月4日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks for this review. I know it wasn't the smoothest of sales and I am so glad we got there in the end. Although we cost less than most estate agents sometimes I feel we do go further. Thanks for putting your trust in us.

5つ星のうち5の評価

We have recently completed the purchase…

We have recently completed the purchase of a house in Poole, Dorset with eSale UK, from the first telephone call enquiring about the property and speaking to Jess we found the company friendly and professional. Rich managed our purchase and again he provided a friendly and professional service, always staying true to his word and communicated well with us from start to finish. Thank you from us and we will certainly recommend you to others.

2021年1月28日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks for taking the time to write a review. It does mean a lot to us to read such nice comments.

5つ星のうち5の評価

Excellent service from Richard and the…

Excellent service from Richard and the rest of the team. Always available to contact and easy to communicate with and helped to drive the sale of our property. Would highly recommend!

2021年1月23日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks Lisa, It's certainly nice to hear that Rich and the team were on hand to help.

5つ星のうち5の評価

Great service

Great service, very good price and kept the chain moving.

I would definitely use them again.

2021年1月17日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thank you for the kind review. It was a pleasure dealing with you. It's great to hear that you would use us again. All the best. David and the team.

5つ星のうち5の評価

eSale - First Class estate agent service

Really positive experience of eSale. Brilliant customer service from start to finish and really took the pressure off in dealing with a very difficult buyer! The pricing was really good and I received more support than expected for the same money. Highly recommended.

2021年1月13日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thank you for taking the time to give us a review. We really do try hard to make the sale a smooth as possible ironing out any issues that may arise. Thanks, David and team.

5つ星のうち5の評価

Brilliant!

Can't praise Dave and his team enough. Professional, efficient with great communication. We sold our main residence within a couple of weeks. We're also using them to sell our holiday cottage. Their charges are also excellent - fixed costs and much much cheaper than a high street agent. Full marks to them. Highly recommended!

2021年1月8日
自発的なレビュー
Esale  ロゴ

Esale からの回答

Thanks James, its really nice to read your comments. Hopefully the sale of the cottage will go just as smoothly as the main house. Regards, Dave and team.

5つ星のうち5の評価

Fantastic service

I've used eSales twice - on both occasions they have provided a professional and friendly service. They go the extra mile and talk to the buyers solicitor to push things along. Both properties sold quickly. Thanks very much to everyone at eSales your service has been first class.

2020年12月20日
自発的なレビュー

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