eSky Travel レビュー 

565
•
TrustScore 5段階評価の3.5

3.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Esky.com is the worst booking site I’ve ever dealt with. Their cancellation policy is deliberately hostile to customers — no refund, no flexibility, and they will fight you every step of the way if yo... もっと見る

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5つ星のうち5の評価

Very nice fly searching program.Registration to wizzair is complicated, but we check later.Thank you!

企業が回答しました

5つ星のうち5の評価

I feel honored and have the pleasure of having contact with your company, you are understanding and solve the problems of your passengers in real time. Thank you, have a good day.

企業が回答しました

5つ星のうち1の評価

0 stars. Double check you are not on this website when booking flights. Booked two tickets to Arizona. Never received flight info email or tickets. Was unable to reach customer service in person.... もっと見る

企業が回答しました

企業情報

  1. 旅行・休暇

さまざまな外部ソースから提供された情報

All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

565件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(565)

過去12か月のレビュー数: 55件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Waiting for a refund from ESky.eu

In reply to the following
"ESky.eu is a big fat SCAM!!!!!
Is there was a chance to rate -5 starts I would chose this option! I booked a flight from Uzbekistan to Ercan by mistake on the esky.eu website. Immediately asked for refund. They replied saying that my booking no. 3238250285 was canceled, and a refund was processed on 27 Feb 2023. Nothing happened. I’ve sent the second letter and was informed that my refund was processed on 09th Mar 2023. I mentioned this and no answer. This company is a SCAM!!! No conscience!!! NEVER UsE their website!!!!

Date of experience: February 28, 2023
7 hours ago
Good morning, we kindly inform you that we made the refund partly in February and the rest in March. If you do not receive your refund within 7 business days, please contact your bank. At the same time, we would like to draw your attention to the fact that the content posted on the forum/social network infringes the interests and personal rights of eSky and may violate the good reputation of our brand. We would like to point out that the activities which we undertake as part of our business result directly from the rules set out in the regulations on the provision of services and the regulations on working with intermediaries whose services are presented on our website, as well as from generally applicable law. Best regards, eSky."

You never mentioned two different refunds in the email. Why not one single refund? You came up with this answer only after my complaint. There is no problem with my card and my bank. All of the other transactions happened with NO obstacles. I use it every day!! Why didn't you send the Bank Statement showing the refund? Any proof? I'll continue to send complaints on all possible platforms until you really DO REFUND my money. It is 864$ by the way for the ticket which you never bought, you didn't have to do anything, I asked for a refund 15 min after the money was written off my card and 48$ for your so-called "services"! I strongly advise you to give me my money back, otherwise, everyone will find out the truth about your company! I guarantee it! And I've checked other reviews. I'm not the only victim here. People just leave it and you proceed with your unconscionable acts! But I won't stop. I work hard to earn money and won't allow tricking me without any consequences. When you send me my money back I'll gladly mention it in my review. If not, you will get lots and lots of my complaints.

2023年3月13日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Dear Madam, thank you for your comments. At the same time, we would like to draw your attention to the fact that the content posted on the forum/social network infringes the interests and personal rights of eSky and may violate the good reputation of our brand. We would like to point out that the activities which we undertake as part of our business result directly from the rules set out in the regulations on the provision of services and the regulations on working with intermediaries whose services are presented on our website, as well as from generally applicable law. In case of any doubts as to the legitimacy or quality of services, we kindly ask you to express your official position to: https://www.esky.com/about-us/contact with an indication of your doubts or reservations, to which we will be able to provide a factual response without violating the standards of online communication.

5つ星のうち5の評価

Top web

Top web, 10!!!

2023年3月10日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for encouraging opinion! Best regards, eSky.

5つ星のうち5の評価

So easy to make reservation

So easy to make reservation. A little problem solved in a minutes.

2023年3月6日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.

5つ星のうち4の評価

Easy to understand

Easy to understand screen, fast pages, clear statement of the fees.

2023年3月1日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for using our website and for appreciating our service. Best regards, eSky.

5つ星のうち5の評価

Fast

Fast, confortable, easy.

2023年2月25日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.

5つ星のうち5の評価

Easy ,fast and reliable

Easy ,fast , and what's most important it's reliable !!

2023年2月23日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

5つ星のうち2の評価

We want to refund the ticket because we…

We want to refund the ticket because we never received our tickets. We paid extra for insurance to issue a refund, but the system does not allow. Please take steps to make a return.
Booking number: 5078500451
Destination : Almaty Budapest

2023年2月20日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Good morning, our information shows that the flight tickets have been sent to you. Please check your e-mail and SPAM. If you want to cancel your reservation, write to us via the contact form https://www.esky.com/about-us/contact. Best regards, eSky.

5つ星のうち4の評価

multiple options

I was given multiple options not only of flights, but also flight times of same carrier/same day.
I would have preferred an option of various currencies. I was only showed one currency (which is not my local currency or dollars).
I was also offered reasonable priced hotel options.

2023年2月18日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for your opinion, every suggestion is important to us, and kind words are always appreciated. Have a great day! Best regards, eSky.

5つ星のうち5の評価

Simple and easy.

The process was easy. Simple to follow the basic instructions, very straight forward. Good review and follow-up.

2023年2月13日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

5つ星のうち5の評価

Very easy to Book it's my first time to booked…

Very easy it's my first time to booked this site,hope my Journey will be smooth as what the process of booking gets on.

2023年2月13日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. We hope that every one of your travels is full of amazing adventures and happy impressions. Best regards, eSky.

5つ星のうち1の評価

I made a booking (ref 5566546299) on…

I made a booking (ref 5566546299) on 31.01.2023 and made payment via my credit card. As at 10.2.2023 no tickets issued and credit card shows no payment taken nor any pending payments. Portal message is ‘Booking awaiting payment.’

2023年2月10日
自発的なレビュー
eSky Travel ロゴ

eSky Travel からの回答

Good morning, we kindly inform you that we have forwarded your case to the Customer Service Department. Please, wait for contact. Best regards, eSky.

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