Essex Auto Group レビュヌ 

1,061
•
TrustScore 5段階評䟡の2.5

2.3

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5぀星のうち1の評䟡

Went to order my new Motability car and was made to feel like a second. LA citizen. I had an appointment at 3 pm was told run in late but wouldn’t be long at 3.30 was told just going to show custo... もっず芋る

5぀星のうち1の評䟡

Booking price given was wrong, checking price was nearly double, rude staff, poor communication, during service broke the vehicle likely due to heavy handed rushed work and they didn’t admit until as... もっず芋る

5぀星のうち1の評䟡

I took my b max in for diagnosis,was informed that the car needed new fuel pipes,spill pipes and injector seals etc. my own mechanic didnt agree but spent a day removing and refitting all these parts... もっず芋る

5぀星のうち5の評䟡

I recently purchased a new van from Essex Auto Group at Rayleigh & felt the need to post a quick review about the process or more importantly the salesman Kade. He was by far the best salesman I have... もっず芋る

䌁業情報

  1. カヌディヌラヌ
  2. ・
  3. 自動車修理店

さたざたな倖郚゜ヌスから提䟛された情報

Essex Auto Group specialise in new Ford cars, Ford commercial vehicles, Mazda, Fiat, and Kia vehicles in addition to used cars and vans. We have a number of franchised dealers who stock a wide range of vehicles to suit all your motoring needs. With over 1,000 vehicles always in stock, brilliant business solutions, state-of-the-art facilities and full aftersales support, at Essex Auto Group we’re proud of our long-established reputation for integrity, first-class customer service and competitive pricing.


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2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

1061件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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2.3

すべおのレビュヌ

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5぀星のうち5の評䟡

5 Star Service by Essex Auto Group Lakeside

Great service by Essex Auto Group in Lakeside, Essex.

Lewis was brilliant from start to finish assisting us selecting the right car for what we wanted, in keeping us updated weekly prior to our car being delivered, great handover when car arrived and even took the time to call me personally a few weeks after I got my new car to make sure everything was OK.

This is the second time I have purchased my new car with Essex Auto Group and will definitely be back.

2018幎5月10日
自発的なレビュヌ
5぀星のうち1の評䟡

My partner took his skoda to the


My partner took his skoda to the Rayleigh branch for servicing a couple of years ago. First he was waiting in the cold as they did not tell him he had to go to a different show room along the road (not essex auto group) to book in. Then they tried to charge him more than quoted for the service. But the worst thing was they said the battery was failing and needed replacing. 2 years latter the battery is still running fine...no issues at all. In fact when he had it serviced the following year the battery tested ok and there was no recommendation to replace it. Draw your own conclusions.

2018幎5月8日
自発的なレビュヌ
Essex Auto Group ロゎ

Essex Auto Group からの回答

Good morning. Thank you for your honest feedback which we used to improve our services at the time. We're still very disappointed to hear that your partner had a poor experience though. Essex Auto Group no longer operates a Å KODA franchise.

5぀星のうち5の評䟡

Friendly , warm and full of knowledge.

Right from the 1st meeting to driving my car off the forecourt we was met with warmth, friendliness and an unrivaled knowledge of everything I needed to know to buy a xar suited to my needs.
Neil was always available for any extra queries I had and always explained everything in detail.
I cannot thank him enough.
My car I bought is a Kuga st line x and it is beautiful.
Easy and comfortable to drive and suits my needs exactly, whilst also looking very stylish. The Ford Kugas are good cars in my opinion.

2018幎5月8日
自発的なレビュヌ
5぀星のうち4の評䟡

I had excellent service from your sales


I had excellent service from your sales team. The only fault I found was with the people who valet the cars before they are collected. The car was not up to the standard I expect from one of the top Ford dealers in the area and it was returned to be cleaned again. When it came back it wasn’t much better.
I came close to not accepting it. Other customers would have turned it down

2018幎5月4日
自発的なレビュヌ
5぀星のうち4の評䟡

Great sales from Steve Devonshire at


Great sales from Steve Devonshire at Rayleigh he went above and beyond for me thanks Steve.The only thing I would say is who ever Superguards the cars need to pay more attention to the finish as all the outside trim was all marked with white polish.Nothing to do with Steve as we both didn’t see it as it was raining hard when I picked the car up.

2018幎5月2日
自発的なレビュヌ

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