The website is extremely poor and barely usable. The app is not great either, but the user experience on the website is genuinely awful. I selected Ponds Forge in Sheffield, chose the sessio... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I took my 4 years old who is SEN swimming for the 1st time! It was a brilliant experience. The teaching pool was perfect height for him, the life guards were always alert and walking about. The chang... もっと見る
Went to the open day at castle farm leisure centre and had two booked sessions Pilates and active ants both were well organised The building is an assist to the town and very clean There was lots... もっと見る
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the website is very bad, I tried several times to register the child, although I have a child already registered, it is not possible to put it in a single account, I have to make another one, so how d... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
連絡先
Bridge Street, CV8 1BP, Kenilworth, Warwick, 英国
- 01926 855478
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ネガティブなレビューの 25%に回答しています
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The website is extremely poor and…
The website is extremely poor and barely usable. The app is not great either, but the user experience on the website is genuinely awful.
I selected Ponds Forge in Sheffield, chose the session I wanted, and then decided to check other available sessions. There was no clear “back” button on the page, so I used the browser’s back button. I then found a suitable slot and completed the booking.
Only afterwards, when I checked the booking in the app, did I realise that the leisure centre had automatically reset to the first option on the list — Abbey Leisure Centre — instead of staying on Ponds Forge, which I had originally selected.
As a result, I paid for a session at the wrong leisure centre. This is a serious UX issue: the site should not silently change the selected location during the booking process.
Unfortunately, this is not the first problem I have had with this app and website. The whole system feels unreliable, confusing and badly designed.
Swimming with SEN
I took my 4 years old who is SEN swimming for the 1st time! It was a brilliant experience. The teaching pool was perfect height for him, the life guards were always alert and walking about. The changing rooms were also clean and easily accessible. All in all I will be going back again!
Go swimming at abbey leisure centre…
Go swimming at abbey leisure centre twice a week thoroughly enjoy it best way to exercise

Everyone Active - Abbey Fields Swimming Pool からの回答
Fantastic facility
Fantastic facility, puts other local gyms to shame
Great to see staff keeping on top of cleaning during gym hours

Everyone Active - Abbey Fields Swimming Pool からの回答
the website is very bad
the website is very bad, I tried several times to register the child, although I have a child already registered, it is not possible to put it in a single account, I have to make another one, so how do you create 2 passwords, with all these minuses of 3 or I try to pay for the second child and it tells me something is not working, call the center, error, it seems strange to me such a large center with a website that works very badly; plus I don't understand why they have so much money, they made me pay for 2 months and in a month they will return it from my account; I am disappointed, the website should work perfectly and the money should be paid for the 37th month, not in advance

Everyone Active - Abbey Fields Swimming Pool からの回答
Went to the open day at castle farm…
Went to the open day at castle farm leisure centre and had two booked sessions Pilates and active ants both were well organised
The building is an assist to the town and very clean
There was lots of staff supporting and able to answer all questions

Everyone Active - Abbey Fields Swimming Pool からの回答
It's a fantastic gym and I really love…
It's a fantastic gym and I really love it I am glad I joined up there there is everything to do the pool and everything

Everyone Active - Abbey Fields Swimming Pool からの回答
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