Everyone Active レビュー 

Have only just rediscovered my love of swimming at the grand old age of 68 yrs !!
Thorncliffe pool is near to where I live so very convenient to get to .
The facilities are excellent .. very clean and there is a very pleasant atmosphere .
The staff are welcoming , friendly and helpful and I feel safe and comfortable to visit and use the facilities on my own .

I really enjoyed my visit to Taunton Swimming Pool. It was very clean with good facilities. I also like the range of sessions that are available.

First time going swimming at Central Park for a number of years. You must enter car registration details inside which made it easy to park.Changing room cubicles good with plenty of hooks to hang clothes and towels etc.Nice showers and hair dryers. Enjoyed my swim which was booked on a pay as you go. Swimming pool and surrounding were all well maintained.Good experience overall.

I find the staff are helpful and friendly it needs a little better cleanliness in showers toilets and cubicles.
Replenishment of toilet rolls and find it hard to book classes nearly always fully booked.

Excellent trainer, customer service staff and facilities.

The membership staff called Bridget is the best at Woking leisure centre. She is prompt, professional, informative, and gets matters sorted in time. I prefer to speak with her as I trust that things will get sorted very soon.
Bridget, thank you so much for sorting my queries at all times. You are the best. Thank you. Anet

company has a app where you can log issues and a noted email address nobody manages or addresses a reply or acknowledge this looks to be a a particular issue with management pencil pushers as reception while polite are not able to assist in anything. sort yourselves out your prices are government initiated and ridiculous quick to add fees for mistakes mainly from your issues but zero to acknowledge and better yourselves.

Great customer service!
The life guards at the pools are kind and helpful.
There is a very helpful lift at the swimming pool for people with disabilities.
The swimming pool is perfectly clean, and so are the showers adjacent to the pool, and the toilets, but currently there is a need to fix the hot water at the showers near the pool. However: hot showers are available at another part of the building.

The atmosphere in the centre was welcoming everyone was helpful and friendly. The facilities were second to none. The swim teacher made my lesson enjoyable and eager to continue with them.

A real gem in the heart of London, top equipment, professional expertise and welcoming staff, keep it up Marshall Street

Poor booking system. Takes payment but booking for swim not logged, so family refused entry and both the Fareham leisure centre and the online booking would not refund.

Really helpful, friendly and approachable staff at the reception. The pool itself was gorgeous, very clean. Changing rooms are clean & tidy, few broken doors and lockers, overall a very nice first visit, we'll definitely be back.

Basically thieves. I prepared a booking but then didn't go through with it, as is my right. Now they're saying I owe them a fine even though I didn't book anything. Terrible app, run by crooks. If you leave something in ANY other shopping bag they don't charge you. Not Everyone Active. Be careful

Terrible website! Impossible to find basic information such as membership prices. About 100 clicks to get nowhere. They need a refund from whoever designed the website. It's not intuitive and awful. Used contact form and awaiting response....

Took my grandson aged 6 to do climbing at Parklands. Afterwards the soft play looked great so we paid for him to do that as well. Very impressed with Parklands - the swimming pool is massive and I spotted some seniors doing a spin class!

The new centre Leighton Leisure is over subscribed. Yet they are still enrolling. However there are insufficient instructors. The centre keeps saying they are trying. BUT NOT HARD ENOUGH. Block membership until you get new instructors. Why don't you advertise at the centre? Clearly you have only profit in mind. Customer satisfaction is not on your list. Some classes have 30+ on the waiting list. In my opinion you are signing up new members under false pretences as they will not get in to a lot classes but you are happy to grab their money. A disgraceful way to run a company

A lovely friendly place. We took grandchildren (2 and 4) swimming where they thoroughly enjoyed both the splash pool and the swimming pool. Staff were helpful and friendly.

I’ve had an incredibly disappointing experience with Everyone Fitness at Hitchin Lido. After giving birth, I asked to freeze my membership but was told I had missed the direct debit cut-off and there was no possibility of a refund or any goodwill, despite the circumstances and despite having been a paying member for some time.

All the same, I accepted their monthly cut off date and terms and conditions and paid the membership fee in full for that month. The following month, I requested the freeze again in good time. This time I was again told I’d missed the cut off, but given a different date. I sent a screenshot showing the discrepancy, and my membership was immediately frozen without question.

This left me feeling that the direct debit date is being applied inconsistently and potentially used as an excuse to avoid reimbursing members. I would have expected greater consistency, transparency and, particularly after giving birth and caring for a newborn, a little more understanding and goodwill.

They just bought the health centre I use. I'm a swimming pool member. They're first action was to close the pool. I'm paying an increased membership, with literally no access. I've tried asking why. They don't respond.

The swimming pool isn’t the most clean and inviting space. A trip to the toilets made me want to run out screaming. Apart from the smell, the place looked generally unclean. Toilets weren’t flushed. Poo stains everywhere. Toilet tissue on the floor and the dryers didn’t work. I understand that this is partly down to the users but they obviously need checking more often than every 4 hours