Joined to access our local pool in Hamble, Hampshire. From initial problems with subscription to lack of response to our feedback about booking system, the filthy state of the pool & showers, not once... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great variety of classes and well-equipped gym. Staff always friendly and helpful. Manager very approachable for any customer queries. App makes booking so much easier but there's still the choice of... もっと見る
企業が回答しました
Farming out their land to private parking companies who issue £100 parking fines to registered vehicle keepers - loyal customers only there for services they paid for!
企業が回答しました
Spoke to Marsha , memberships advisor during the Black Friday promotion. Very informative pitch and aligned the membership to my requirements. Didn't feel pressurised to take the membership , no har... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
連絡先
Satchell Lane, SO31 4NE, Hamble, Southampton, 英国
- 02382 352508
3.3
まあまあ
13件のレビュー
ネガティブなレビューの 35％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Don't expect any response to your complaints or feedback
Joined to access our local pool in Hamble, Hampshire. From initial problems with subscription to lack of response to our feedback about booking system, the filthy state of the pool & showers, not once have Everyone Active ever bothered responding. Cancelled our membership, they are just a money grabbing company with no intention to invest in their facilities.
2025年9月2日
自発的なレビュー
Everyone Active - Hamble Sports Complex からの回答
Hello Colin,
Thank you for sharing your experience, and bringing these issues to our attention.
We’re sorry to hear about the difficulties you faced with both the facilities and communication, and that this led to you cancelling your membership.
This is not the level of service we aim to provide. Your feedback will be passed to the relevant management team so it can be reviewed and addressed accordingly.
Have a good weekend.
Great variety of classes & well equipped gym
Great variety of classes and well-equipped gym. Staff always friendly and helpful. Manager very approachable for any customer queries. App makes booking so much easier but there's still the choice of booking in person etc.
2025年4月17日
自発的なレビュー
Everyone Active - Hamble Sports Complex からの回答
Hello Jenny,
Thank you for your great feedback! We're so pleased to read you're enjoying the variety of classes and the facilities in the gym. It's fantastic to know that our team has made a positive impression and that you’ve found the manager approachable and supportive.
We’re also glad the app has made booking more convenient for you, while still offering the flexibility of in-person options. Your comments mean a lot to us, and we look forward to seeing you again soon!
Farming out their land to private…
Farming out their land to private parking companies who issue £100 parking fines to registered vehicle keepers - loyal customers only there for services they paid for!
2025年2月15日
自発的なレビュー
Everyone Active - Hamble Sports Complex からの回答
Hello Mr M,
Thank you so much for the review and the 2 stars, we will pass this on to the team at site to look into further.
We are sorry that you are not happy with the parking at Hamble Sports Complex, but sometimes with is local government rather than us.
Staff very helpful
Staff very helpful. I would recommend this swimming pool/gym for support with exercise, it’s very friendly too.
2024年10月18日
自発的なレビュー
Everyone Active - Hamble Sports Complex からの回答
Hi Anna,
Thank for the review and 5 stars.
Its great to know you would recommend us, and we will pas your feedback to the relevant team at site.
The gym (the only facility i use) was…
The gym (the only facility i use) was just refurbished and it looks nice and clean. A lot of new equipment was brought in, which allows everyone to complete their training plans better and faster.
2024年2月24日
自発的なレビュー
Small Friendly Pool - Highly Recommend
Small friendly pool, always warm. Kids and I always enjoy our family swims and I enjoy the lane swimming.
2024年2月11日
自発的なレビュー
Speak to Marsha
Spoke to Marsha , memberships advisor during the Black Friday promotion. Very informative pitch and aligned the membership to my requirements.
Didn't feel pressurised to take the membership , no hard sell gives me an indication that I will get what I need from the Hamble site.
2023年12月3日
自発的なレビュー
Everyone Active - Hamble Sports Complex からの回答
Thank you for your feedback. We genuinely hope that we can fulfill all your needs and requirements. Your kind words about our staff are greatly appreciated!
Everyone Active - Hamble Sports Complex からの回答
It is wonderful to hear you are enjoying the aqua aerobics and that it is helping you. Thank you for taking to time to feedback
Everyone Active - Hamble Sports Complex からの回答
Thank you for your kind words about our staff we are so glad you enjoy using the centre.
Gym that has all you need
Been in the fitness profession for 17 years and really enjoy my time at Hamble gym has everything you need, staff are friendly and members also
2023年1月17日
自発的なレビュー
Everyone Active - Hamble Sports Complex からの回答
Thank you for taking the time to feedback. Your kind words about our staff are appreciated and we are glad you enjoy our facilities
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