Everyone Active レビュー 

Aware that Hillsborough gym regularly shuts down at 4 pm on Saturdays and Sundays, I rushed out of the lockers area without changing the shoes I came in, into trainers, like l should have. Gym floor duty staff commanded me in a very rude tone to leave immediately. As a contrast, when that happened once before, a different gym floor staff did that in a very polite professional manner. The reason why today's experience was so unpleasant was that l questioned him about the (only) fan that was previously cooling the gym area being now under his desk, which l happened to notice, and asked why not request of management to put another fan on the gym floor like l saw the other day when a different gym staff member was on duty. He just kept blaming the management of not caring about it despite the Aircon being inefficient in summer months on continuous basis. I understand very well the importance of wearing trainers on the gym floor but I don't think customers should tolerate rude tone and derogatory manner.

I regularly go swimming at Farncombe, and find it an enjoyable experience.
Changing rooms as is pool is clean and the staff are always friendly and welcoming.
Like the choice of lanes, and that lanes can sometimes be extra wide, allowing for faster swimmers to comfortably overtake.

Visited for the first time with a small family. The Amersham leisure centre itself looks great and the reception staff were friendly.

Once i approached the pool side, I couldn't believe how muddy the floor is where parents are dropping their kids off to swimming lessons but wearing outdoor shoes then having to walk bare foot on such dirt. There should be a no shoe policy beyond a certain point.

I wasnt aware of the setting due to it being our first time and 2 female swimming teachers were so unapproachable. The look and tone was awful telling me "you have to wait until a certain time and to hold my son as the pool is deep" like im going to let my son drown. I knew I had to wait but wasnt sure which pool. Customer service was horrible.

The staff and lack of cleanliness ruined it for me and wont be returning. Shame as its a nice structured place.

Taken over by More Leisure/Serco... Awful...bring back Every One Active...This shower of shxx cannot even get the swimming lane structure correct..3 slow lanes full of breast strokers and a 'so called' fast lane so narrow you cannot over take safely and is a head on accident waiting to happen..Im sure HSE will be keen to hear this and I would also say the Council from whom they rent the building but I don't suspect they'll give a 4x...Can't wait for the new parking fees to fleece existing membership even more...oh yes, and membership price has already gone up more than 10%...Greedy Greedy Greedy and no improvements, oh apart from the fake wood effect stickers and new hand soap dispensers....Are you waiting for the increased membership fees and parking fees to fill the coffers before you start spending the £8 million refurb
..Laughable and useless..We don't like your business..

We love swimming

The website interface and app layout aren’t very clear, and you have to wade through too much information just to get where you need to go!

Easy to park so long as you beat the people using it as a P&R extension. The gym is great, not crowded and with AC.
The Egym equipment is incredible.
I’d highly recommend.
G

Very fresh and clean. Cheerful and helpfull staff. Plenty of parking spaces.

The help I received following a contact enquiry from Liz at Northcroft Leisure Centre Newbury was way beyond my expectations.
Extremely helpful, extremely knowledgeable and very patient, I am very grateful and impressed with the help I was given. Thank you so much.

Aji’s Hatha yoga is an absolute delight. We all arrive tired, stiff and feeling as though our bodies have forgotten how to move, yet we leave lighter, looser and somehow renewed.

I call it Aji’s Yoga Pharmacy because whatever support you need, whether physical, mental or spiritual, Aji seems to have the perfect pose (asana) for it. But the class goes far beyond the postures themselves. Through pranayama, or breath control, she teaches you how to breathe deeply and consciously, filling your body with oxygen in a way that calms the mind, nourishes the body and supports your overall wellbeing.

Holding poses such as Pigeon and Cobra for longer periods allows deep muscle release and encourages both strength and relaxation. The practice doesn’t just work on the body. It reaches into the psyche, helping you let go of tension that you didn’t even realise you were carrying.

I genuinely don’t know where I’d be without this class.

One thing I’d love to see is a lunchtime Hatha yoga session with Aji. Many of us now work from home, spending hours sitting at desks and staring at screens and databases. A midday class would offer the perfect opportunity to move, reset and return to work feeling refreshed. Lunchtime sessions would make a a real difference. Not everyone wants an intense gym workout in the middle of the day. Sometimes what we need is Aji’s Yoga classes.

Here’s hoping you can offer this. 🙏 ❤️ 🧘‍♀️

The pool area is absolutely disgusting. Extremely dirty floors, filthy changing rooms covered in mold, limescale and hair. Many changing rooms are misssing doors, the bins over flowing and the whole area stank of urine.

Jade and Manny are amazing, thank you to both for being so welcoming and making us feel comfortable, very professional, a real credit to the sports centre.

Good equipment, and enough to handle large crowds but it can get very busy.

Though, someone needs to be in control of playlists there, the music is genuinely jarring and a hard listen - you need Airpods if you want even an ounce of motivation

This company intentionally puts women and girls at risk.

Today I went swimming then went to use the showers and found a MAN on his knees, bending right down in between 2 cubicles to clean the guttering. There were women in the cubicles either side showering right next to him.

THIS IS NOT OK!!! These showers should have been closed for cleaning if there is a male cleaner bending right down so he can easily look up at women or girls wearing no clothes.

I also witnessed another woman saying she didn't want to go in the showers with the male cleaner there as she did not feel safe.

There is another issue that the swimming changing room doors have big gaps underneath them and that the space is shared with men. This is also not OK.

Everyone Active: You need to protect women and girls. Currently you are doing absolutely NOTHING to safeguard them which in this day and age is an absolute disgrace.

Beware! If dropping off or collecting for parties. The parking lot is not part of the leisure centre and you may receive £100 fine. All Sunbury Leisure Centre say is that they do not own the parking so there is nothing they can do.

When they quote their fees, get it in writing as they charge and take more money than is verbally quoted. They also charge £25 for set up admin fee. Scandalous!

Since i started coming to hillsbrough baths i have enjoyed it the classes i do are really good. It has helped me with my mental health which i suffer really bad with. The staff are amazing always making sure everything is ok and always there to listen to you if there is any problems you have with the centre.

The centres pool is I great need of a deep clean - the coring area looks as if it has never been cleaned and certainly not maintained regularly. Because of the lack of cleaning some of the glass supports have rusted etc

All started off well as joining was easy and the booking staff friendly, helpful and polite,but sadly I had to cancel the membership, which I did within the 14day cooling off period as it was an unwanted gift for a family member.
I received a confirmation email on 29th June saying a member of their team will review my request for a refund of money paid by visa upfront £59.99 and they would be in touch shortly. But I've heard nothing and cannot reply to their email as says it's 'no reply'. Worried. Julie

They have no way of contacting them.
They have a "General Enquires" but no one ever replies.
Their physical centre can do nothing to help with memberships or payments.
I've been requesting to cancel my membership and fix some payment issues for 1 month - I have tried contacting head office, their social medias and the centre so many times. This month, I have just been charged 3 times the amount I should have been and yet I still do not have an answer/solution.
I have tried my local centre again who seem to know even less than me - I feel sorry for them that they do not know how to help me but this is also incredibly frutrating.
I've tried contacting my bank but because Everyone Active's General Enquiry system doesn't share a copy of the message you send them, my bank claim that I don't have evidence.
Be careful and avoid signing up with Everyone Active.