Explicit Poets ロゎ
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Explicit Poets レビュヌ 200

•
TrustScore 5段階評䟡の4

4.0

サングラス店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I love the sunglasses. I already have a few originals and I just ordered the “ choice “ ones for the first time. They look amazing and there is a huge difference between the originals and the choice... もっず芋る

5぀星のうち5の評䟡

The best customer service I have ever experienced from a brand. I lost my favorite pair of explicit poet sunglasses recently and when I went to re-order them noticed they were no longer available onli... もっず芋る

5぀星のうち5の評䟡

ΕιΜαι το 7ο ζευγαρι γυαλια ηλιου που αγοραζω απο Explicit Poets. 2 φορες (σε 2 Οεχωριστες παραγγελιες) εγιΜε λαΞος στο ΌοΜτελο που παρηγγειλα και Όεσα σε 1 ωρα απο το mail Όου για το λαΞος, εστειλαΜ κ... もっず芋る

5぀星のうち1の評䟡

ΚάΜτε στοΜ εαυτό σας τηΜ χαρη και ΌηΜ παραγγείλετε απο το συγκεκριΌέΜο site. Παρέλαβα εΜα ζευγάρι γυαλιά τα οποία στηΜ φώτο, ο φακός φαιΜόταΜ πιο σκούρος εΜώ ηταΜ σχεΎόΜ ΎιαφαΜές. Έστειλα εΜα σορό ema... もっず芋る

䌁業情報

  1. サングラス店

圓該䌁業による蚘述

Established in 2017, we are renowned for our iconic collections and premium quality sunglasses at an affordable price.

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4.0

ほが満足

TrustScore 5段階評䟡の4

200件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 70に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

Costumer service and products are good


Update: The customer service refunded the money and gave me an 1+free coupon. Thank you for this gesture. Even they didnt get the goods back. But it's not my fault as customer that DHL charges the receiver money for recovering a return.

Anyway thanks for the offered solution. I ordered now a new pair of glasses. hope this one fit good. Returning is not an option anymore.

First Review: Costumer service and products are good until you buy. Once you want to exchange or refund a glasses you dont hear anything anymore from explicit poets customer service.

I send 3 glasses back with priority DHL to Greece (60€). DHL is waiting 2 weeks for delivering to explicit poets and need just a form filled out by explicit poets because the package comes from outside the country. They dont care. "nick" who was very responsive and friendly at the beginning is now not answering at all.

They just want to sell products as much as possible but no serious costumer care. very sad because some of the glasses are really good.

If you want to buy to test the product dont believe there is a chance of returning back if you dont like it. Your money is gone anyway. keep it it throw it away.

2025幎4月12日
自発的なレビュヌ
Explicit Poets ロゎ

Explicit Poets からの回答

Hi Sam,

Thank you for sharing your experience, and we sincerely apologize for the inconvenience and frustration this has caused.

Unfortunately, we were unable to receive your returned sunglasses due to customs clearance issues and a high import fee imposed by DHL. Despite not receiving the items, we’ve gone ahead and issued a full refund for the three pairs as a gesture of goodwill and to resolve the matter fairly.

We also want to mention that prior to this situation, we had responded to all of your messages and provided a personal discount on your third order.

Your feedback is important to us, and we’ll continue to improve our process and communication. If there’s anything else we can do, please don’t hesitate to reach out.

Best regards,
The Explicit Poets Team

5぀星のうち5の評䟡

Stylish, High-Quality, and Affordable – A Must-Buy!

If you’re looking for a truly stylish and high-quality yet affordable pair of glasses, this is the place for you!

The price-performance ratio is unbeatable, and the product arrives well-packaged with a premium feel.

I would highly recommend purchasing an EP glasses to anyone who wants great quality for a low price.

2025幎3月22日
自発的なレビュヌ
5぀星のうち1の評䟡

Buyer Beware

Buyer Beware , purchased two pairs of sunglasses , credit card charged , no merchandise received

2025幎3月6日
自発的なレビュヌ
Explicit Poets ロゎ

Explicit Poets からの回答

Hello Joseph,

We’re sorry to see your review. We understand your frustration, but as we mentioned in our email response to you, your package is currently on hold at Canadian customs, awaiting payment of import duties.

Unfortunately, customs charges are determined by the local authorities and are beyond our control.

We truly value you as a customer and regret any inconvenience this has caused. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help in any way we can.

Best regards,
Nick
Explicit Poets

5぀星のうち5の評䟡

Great glasses and service

I love these glasses and have had several pairs over the years. They are stylish, modern and an excellent quality price ratio. On top of it, I was impressed by their client service -thank you Nick! The delivery is fast, if you have any problem Nick answers quickly and fixes it. Highly recommended, just look at the website and you will certainly find a nice model for you.

2025幎2月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Brilliant

I tried a couple pairs of their original line and wasn't very impressed. Found them uncomfortable to wear. But they did look fantastic. Also wasn't impressed with their customer service at the time, but that has since improved greatly.

I then saw they had a higher end line, and thought I'd give them a go.
Absolutely brilliant. I love them. You can really notice the difference in quality. I have a few of their TYLER and JOHN frames.

My favourite are the TYLER frames in Champagne. I love them so much I even asked if they could make me a custom pair, with the pink tint they offer in some of their other frames. But unfortunately they said they couldn't. Not sure why. So I bought another pair and sent them to specscart over here in the UK. The light pink tint looks great, but they bent the front of the frame really bad.

Explicitpoets please do the TYLER frames in Champagne with the pink tint. I don't mind paying extra for your trouble.

2025幎1月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service. Good quality glasses.

Since i wasn't sure about the pair i ordered (carter) i emailed and asked hows the return process. I got a super fast reply from a guy (nick). He was very helpful and gave me other options since i need the glasses asap and return process surely gonna take
time. Glasses is really nice, shipping is fast. I would definitely buy more.

2025幎1月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Top-tier customer Service (Nick = MVP)

Top-tier customer Service (Nick = MVP). Quite literally the fastest email responses from any brand I have ever been in touch with. Also, incredibly fast fulfillment and shipping.

Quality wise, as someone who needs prescription glasses, I recommend you go with the "higher" quality line. Nonetheless, great quality for the great price.

2025幎1月21日
自発的なレビュヌ

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