My husband & I called into the Boucher branch of ezliving… we found a beautiful dining table & chairs… Jonny H was fantastic… absolutely no hard sell and no chasing us around the shop. Professional,... もっと見る
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所在地
所在地を変更Unit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB
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Was served by lovely gentleman called Jonny Harrison. Very informative and had great knowledge on our purchases. Very straight forward purchase on our furniture and explained process of delivery and... もっと見る
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The overall experience from start to finish, was top notch in the Ez Living store in Boucher Road. The staff were all very friendly, approachable and service was excellent. I want to give a special... もっと見る
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I went into the Boucher Road store to enquire about bunk beds and was helped by Jonny H. He was very pleasent, helpful and knowledgeable about all the options available. We ended up placing the order... もっと見る
企業が回答しました
企業情報
EZ Living Interiors - Boucher Road について
当該企業による記述
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
連絡先
Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, 英国
- +442890662265
4.9
優良
2092件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
EZ Living Interiors - Boucher Road からの回答
Hi Connel,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Boucher Road からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Johnny H at Boucher Road Branch was…
Johnny H at Boucher Road Branch was extremely helpful. I found the perfect bed and he guided me through the finance agreement process making it much easier as I'd forgotten my specs! So much to offer in Ez living!
2026年8月28日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Hi Catherine,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Delivery time from date of purchase did…
Delivery time from date of purchase did not meet expectations
2026年7月29日
EZ Living Interiors - Boucher Road からの回答
Dear Customer,
Thank you for reaching out.
We’re sorry to hear that you’ve been disappointed with the waiting time for your order. Stock availability and delays can sometimes unfortunately be outside of our control, and we appreciate that this can be frustrating when you are looking forward to receiving your order.
Thank you for taking the time to share your feedback, and should you require any assistance, please do not hesitate to reach out to our Customer Care team directly.
Kind Regards,
Customer Care | EZ Living Interiors
I was looking to purchase a set of bedroom drawers
I was looking to purchase a set of bedroom drawers and was served by Jonny at the Boucher Road store. He was very helpful, informative and friendly. It was overall a very relaxed and productive visit..
Thank you
2026年8月28日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Hi Bernadette,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great service in EZ living Interiors at…
Great service in EZ living Interiors at Boucher Road! Jonny H helped me get sorted with a new bed frame and mattress. Friendly, informative and all round great customer service. Highly recommend!
2026年8月23日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Boucher Road からの回答
Hi Andy,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Jonny H was brilliant
Absolutely love my sofas, Jonny H couldn't have been more helpful. He always kept intouch with updates and went beyond his job expectations to make sure I got sorted. Highly reccomend reaching out to Jonny H for help
2026年8月6日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Hi Meabh,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Boucher Road からの回答
Hi Leslie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Johnny H was an excellent source of…
Johnny H was an excellent source of advice regarding bed choice
2026年8月4日
EZ Living Interiors - Boucher Road からの回答
Hi Colin,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
The start in the shop were very…
The start in the shop were very helpful. The two men that delivered our products were not. They were grumpy and didn’t check everything was working before they left. The sofa bed will not unfold and a technician now has to come out to check it.
2026年8月5日
EZ Living Interiors - Boucher Road からの回答
Dear Customer,
Thank you for reaching out.
We’re sorry to hear about your experience with our delivery team, and we appreciate you taking the time to share your feedback.
After speaking to our service technician, we’re glad to hear that your sofa bed is functioning as it should, and we hope you enjoy your new furniture.
Kind regards,
Customer Care | EZ Living Interiors
Hassle free experience
I found shopping at EZ living so easy and stress free. I must be honest this was all down to the fantastic and very helpful staff especially Stevie Mc Guire. Nothing was to much trouble, be it checking warehouse stock, colours,price,holding times. We even received coffee whilst looking round the store. Stevie never made us feel rushed or he was just looking a sale he was very knowledgeable and relaxed and I left the store feeling like I'd known him for years. Great guy
2026年7月19日
EZ Living Interiors - Boucher Road からの回答
Hi Mark,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Simon was very helpful and informative…
Simon was very helpful and informative and made the process of purchasing our sofa very straightforward
2026年8月22日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Hi Paul,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
First class service
We called in over a couple of weeks undecided on what we wanted. Simon was able to point us in the right direction with his knowledge and professional approach. Looking forward to getting our new sofa now. Thanks to the team!
2026年8月22日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Hi Michael,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
EZ Living Interiors - Boucher Road からの回答
Hi Anne,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great obliging and knowledgeable staff
Great obliging and knowledgeable staff. Everything happened as promised on time. Good quality products at very competitive prices. Two happy customers here.
2026年7月29日
EZ Living Interiors - Boucher Road からの回答
Hi Martin,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Poor Customer Service
I paid for delivery of goods ( bought 01/08/26) - based on 7-10 days delivery.
By August 14th they hadn’t arrived . I rang your store on Boucher Road , Belfast to be told that I would get a text to confirm delivery following week on Monday or Tuesday - by Thursday I called again to be told it would now be the next week ( Tuesday) for delivery. This was too late for me so I drove you your Warehouse to try and fit in my Carr . In the end only 3 of 6 kitchen bar stools fitted but I was assured the other 3 would be delivered on Tuesday August 25th . I have just received another text saying it will now be Friday August 28 th! Apart from it not suiting on the day this is now 2 weeks after date zi paid for promised delivery . N.B when I asked would I get a refund if I had to collect in my own car I was told that would not be possible . As you can imagine I am less than impressed by EZ living interiors service levels!
NOT PROVIDING DELIVERY SERVICE PROMISED. HAVING YO COLLECT IN MY OWN CAR ( Now it will be twice) TAKING MY MONEY FOR DELIVERY SERVICE BUT WHEN NOT PROVIDED INTEND TO RETAIN IT! All round a dreadful example of customer service and total lack of either interest or consideration for your duty of care to a client
2026年8月1日
EZ Living Interiors - Boucher Road からの回答
Hi Declan,
Thank you for reaching out
I would love to offer my support and rectify the experience!
If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.
This will allow me to look into the matter and offer the best steps to resolve the matter.
Kindest regards,
Customer Care | EZ Living Interiors
We went in looking for a desk chairs…
We went in looking for a desk chairs and a bed this lovely man mark was able to help us within minutes. We had a chair bed and desk picked and this man was so helpful and helped us within minutes and helped with prices and making sure we didn’t make the wrong decision. The boucher road is where you need to be with mark for someone helpful and jolly! Thank you mark
2026年8月21日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Staff were very patient and attentive…
Staff were very patient and attentive informing us of all details we required. Were a credit to the company
2026年7月31日
EZ Living Interiors - Boucher Road からの回答
Hi Alexander,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Kirk
Kirk, the EZ Living Technician, quickly dealt with a production fault on one of four chairs that had been delivered and assembled by staff who had been unable to rectify the fault. Kirk, was pleasant, efficient and helpful. I was very pleased with the way he dealt with the problem.
2026年8月18日
自発的なレビュー
EZ Living Interiors - Boucher Road からの回答
Hi John,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
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